Order Management Officer

Job description

At Arhis HR Solutions, we are committed to offering you assignments that match your profile and ambitions.
We work in partnership with well-established companies across some of the most dynamic sectors: Industry, Hospitality, Construction, and Tertiary Services.

We are currently looking for an Order Management Officer on behalf of one of our clients based in Foetz, a recognised player in the Manufacturing Industry.

This is a 7-month contract starting from July 2026

As part of our Customer Experience team, you are at the heart of our order fulfilment process. You ensure that customer orders are processed efficiently from order entry to final delivery, while proactively coordinating with customers, logistics partners, and internal stakeholders. Your contribution helps create seamless processes, transparent communication, and an outstanding customer experience.

YOUR RESPONSIBILITIES

• Manage and process customer orders in SAP, including order changes

• Act as the main point of contact for customers regarding orders, deliveries, and issues

• Coordinate with logistics partners and customer warehouses to ensure on-time deliveries

• Prepare and manage day-to-day customs and export documentation

• Handle delivery discrepancies and logistics claims

Requirements

We are looking for a candidate with the following qualifications:

Your Profile :

• Communicates clearly and listens actively to customers and colleagues

• Delivers excellent service with a proactive, solution-focused mindset

• Works accurately and pays attention to every detail

• Manages multiple tasks efficiently, prioritizes effectively, and meets deadlines

• Demonstrates commercial awareness and understands business needs

• Thrives in a fast-paced, dynamic environment

Technical Skills & Qualifications

• Fluent in German and English (written and spoken) – additional languages are a plus

• Solid knowledge of MS Office, especially Excel, Word, and Outlook

• Good working knowledge of SAP

• Strong understanding of logistics and shipping processes, including export, international, and contract manufacturing orders

• Knowledge of commercial terms and conditions

Why choose Arhis HR Solutions?
✔ A wide range of assignments tailored to your expertise and expectations
✔ Personalised support before, during, and after your assignment
✔ Fast access to top opportunities through our trusted partner network
✔ An innovative experience, with digital tools and virtual reality to help you better prepare for your role