Credit & Collection Admin (m / f / d)

Das Unternehmen

This globally active company is a recognized leader in the field of advanced materials and high-performance tooling solutions. At its German location, the company specializes in the development and manufacturing of hard and superhard materials such as tungsten carbide and synthetic diamond composites. These products are utilized across various industries, including automotive, aerospace, energy, and precision engineering. The organization is committed to innovation, operational excellence, and long-term customer partnerships, offering employees a dynamic work environment with flat hierarchies and opportunities for growth and development.

On behalf of this company, we are currently seeking a Credit & Collection Administrator (m / f / d) to support and optimize the Accounts Receivable – Order-to-Cash processes. This role is responsible for managing credit and collections activities across the assigned portfolio, with a focus on executing KPIs that enhance Net Operating Working Capital. The position plays a key role in cross-functional collaboration and communication, ensuring smooth operations and effective issue resolution. Additionally, the Credit & Collection Administrator provides operational support and technical expertise within the AR Order-to-Cash function and actively drives continuous improvement initiatives using best practices, DMAIC lean principles, and performance management tools.

Aufgaben

• Credit Evaluation & Risk Assessment : Assess the creditworthiness of new and existing customers by analyzing financial data, payment history, and industry benchmarks to establish appropriate credit limits and minimize risk.
• Collections & Cash Flow Optimization : Execute daily collection activities, resolve delinquencies, negotiate structured payment plans, and manage bankruptcy-related procedures to improve cash position and reduce bad debt exposure.
• Process Improvement & Automation : Identify opportunities to streamline and automate routine tasks, applying best practices and DMAIC Lean principles to enhance efficiency within the AR – Order-to-Cash cycle.
• System & Policy Management : Utilize credit and collections software (e.g., High Radius), support the execution of company policies and procedures, and manage processes such as dunning letters and various payment methods (ACH, wire, credit card, etc.).
• Team Support & Training : Provide technical guidance, cross-training, and onboarding support to new and existing AR team members, fostering collaboration and knowledge sharing across the function.
• Customer & Internal Collaboration : Maintain proactive communication with customers, sales, customer service, and operations teams to ensure timely order releases and resolution of credit-related issues.

Profil

Vorteile

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