Your Responsibilities
- Giving information and resolving our end customer complaints via phone email or social media
- Assist with placement of orders refunds exchanges quality issues cancelations and other queries
- Advice on product questions
- Maintaining customer data
- Contact with carriers
Your Profile
Completed commercial educationExperience in customer service advantageousGood MS Office knowledgeHigh customer empathy enthusiasm and good communication skillsExcellent skills in English Italian and / or Spanish (written and spoken)Affinity for the online and fashion marketKey Skills
Digital Marketing,Marketing,Google Analytics,Growing Experience,Conversion Optimization,Google AdWords,Hybris,Magento,Account Management,SEO,E-Commerce,Analytics
Employment Type : Full Time
Experience : years
Vacancy : 1