Systems Engineer, Managed Operations

AWS is set to introduce the inaugural European

Sovereign Cloud (ESC), marking a significant development in utility

computing (UC). To spearhead this initiative, we are actively

seeking experienced systems engineers with a strong background in

automation and operations. As part of the AWS Managed Operations

team, you will play a pivotal role in building and leading

operations and development teams dedicated to delivering

high-availability AWS services, including EC2, S3, Dynamo, Lambda,

and Bedrock, exclusively for EU customers. For more information on

ESC please check out our blog : Website responsibilities will

encompass overseeing the launch of the ESC in 2025, working closely

with global AWS teams, and influencing the evolution of AWS

services and technology. A typical day in this role involves

collaborating with technology leaders, contributing to the

enhancement of day-to-day operations, and ensuring improvements in

availability, reliability, latency, performance, and efficiency of

the ESC. You will be required to occasionally participate in

“on-call” rotations to resolve incidents occurring out-of-hours.The

overarching goal is to deliver scalable services and ensure a

high-availability experience for EU customers. If you are an

experienced professional ready for a challenging and impactful

opportunity, we invite you to join our efforts in building a

best-in-class development engineering and operations team that

aligns with AWS' commitment to customer satisfaction and continual

innovation.Utility Computing (UC) European Sovereign Cloud (ESC) is

a part of AWS Utility Computing (UC).AWS Utility Computing (UC)

provides product innovations — from foundational services such as

Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute

Cloud (EC2), to consistently released new product innovations that

continue to set AWS’s services and features apart in the industry.

As a member of the UC organization, you’ll support the development

and management of Compute, Database, Storage, Internet of Things

(Iot), Platform, and Productivity Apps services in AWS. Within AWS

UC, Managed Operations engineers engage with AWS customers who

require specialized security solutions for their cloud services.A

day in the lifeEmbark on a week filled with meaningful

contributions to the operation and improvement of significant

software systems. You dedicate a substantial portion of your time

to carefully review the operational health of services within your

team's responsibility. In the process, you diligently identify

anomalies and craft actionable bug reports, aspiring to enhance the

overall efficiency and performance of your systems.In addition to

these responsibilities, you offer constructive feedback on change

management documents and work earnestly to address your team's

operational backlog. Through a collaborative effort, you strive to

navigate challenges and ensure the seamless functionality of your

systems. Additionally, you engage in the development and testing of

scripts, hoping to provide practical solutions to enhance your

workflows.Beyond the technical aspects, you assume a role as an

educator, sharing insights on the complexities of the European

Sovereign Cloud with service teams. It's a humbling experience for

you to contribute to the collective knowledge of the team,

fostering a culture of mutual understanding.This week encapsulates

your commitment to continuous learning and improvement,

acknowledging that every effort, no matter how small, contributes

to the collective success of your team and the reliability of your

software systems.In addition to these responsibilities, your

position involves 24x7 on-call responsibility. You work as a team

to root-cause issues and ensure your systems remain resilient and

fault-tolerant, underscoring your commitment to maintaining

operational excellence.Eligibility requirement

• Fluency in written

and spoken English is required.

EU to operate the AWS European Sovereign Cloud.

provide relocation support for successful applicants relocating

within the European Union.

On-Call rota.About the teamDiverse Experiences AWS values diverse

experiences. Even if you do not meet all of the preferred

qualifications and skills listed in the job description, we

encourage candidates to apply. If your career is just starting,

hasn’t followed a traditional path, or includes alternative

experiences, don’t let it stop you from applying. Why AWS Amazon

Web Services (AWS) is the world’s most comprehensive and broadly

adopted cloud platform. We pioneered cloud computing and never

stopped innovating — that’s why customers from the most successful

startups to Global 500 companies trust our robust suite of products

and services to power their Website Balance We value work-life

harmony. Achieving success at work should never come at the expense

of sacrifices at home, which is why we strive for flexibility as

part of our working culture. When we feel supported in the

workplace and at home, there’s nothing we can’t achieve. Inclusive

Team Culture AWS values curiosity and connection. Our employee-led

and company-sponsored affinity groups promote inclusion and empower

our people to take pride in what makes us unique. Our inclusion

events foster stronger, more collaborative teams. Our continual

innovation is fueled by the bold ideas, fresh perspectives, and

passionate voices our teams bring to everything we do.Mentorship

& Career GrowthWe’re continuously raising our performance bar

as we strive to become Earth’s Best Employer. That’s why you’ll

find endless knowledge-sharing, mentorship and other

career-advancing resources here to help you develop into a

better-rounded professional. BASIC QUALIFICATIONS

requires you to be a national of an EU member state

expertise in systems engineering working with hardware, software,

networking, operating systems

language such as Bash, Python, or Ruby

Linux and networking, and able to troubleshoot and anticipate

problems that affect the performance, reliability, or availability

of software systems

improvement of standard operational procedures (SOPs) and driving

operational best practicesPREFERRED QUALIFICATIONS

monitoring frameworks (such as CloudWatch, Datadog, Grafana,

Elastic or similar).

engineers and working cross-organizationally and leading strategic

team efforts requiring work from multiple team members

supporting service in AWS or other cloud systems or services

Experience operating 24x7 high-availability, distributed software

applications and performance tuning software applications and

optimizing fleet utilization

Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or

similar)Amazon is an equal opportunities employer. We believe

passionately that employing a diverse workforce is central to our

success. We make recruiting decisions based on your experience and

skills. We value your passion to discover, invent, simplify and

build. Protecting your privacy and the security of your data is a

longstanding top priority for Amazon. Please consult our Privacy

Notice Website to know more about how we collect, use and transfer

the personal data of our Website inclusive culture empowers

Amazonians to deliver the best results for our customers. If you

have a disability and need a workplace accommodation or adjustment

during the application and hiring process, including support for

the interview or onboarding process, please visit Website for more

information. If the country / region you’re applying in isn’t listed,

please contact your Recruiting Partner.