Specialist, Product Operation (Fintech)

We are on the lookout for a Specialist Product Operations to join our Global Payments Product team within Fintech vertical and deliver best-in-class payment experiences for customers across the world.

Be part of building the financial backbone of Delivery Hero. Youll develop products that empower millions of customers and merchants from seamless payments to innovative financial solutions like wallets and credit. Your work will support our path to profitability by creating financial flexibility for users and enabling smooth transactions across our markets.

Payments Product Operations executes Delivery Heros vision to always deliver an amazing experience by shaping global Payments products - which combine internal technology with a robust network of worldwide service providers - and ensuring that we can execute hundreds of millions of monthly payments successfully. As a Specialist Product Operations you will play a critical role in both the daily execution of a highly-stable payments platform and in guiding new technical initiatives - with global scope and impact - to successful delivery.

Partner closely with Product Engineering Analytics and Business teams to solve scaling challenges and to coordinate cross-functional initiatives

Identify opportunities to automate the product delivery processes and related tasks to help drive consistency and efficiency across product management as a whole build improve and automate dashboards to monitor and improve performance management across multiple squads

Design and launch global capabilities to support the delivery monitoring and adoption of our payment features

Use a data-driven approach to improve processes and efficiency

Bridge the gap between our Internal and global stakeholders to drive continuous improvement within the product delivery cycle

Maintain a prioritized Product Operations backlog for items like scaling product knowledge building qualitative & quantitative feedback loops supporting new country launches and feature launches etc.

Qualifications :

• 3 years of experience working in Product Operations Product Management or similar roles within Fintech or Payment domain

Proven track record in building and implementing new processes from scratch within rapidly scaling organizations. Able to take vague situations and shape them into processes and concepts

An analytical mindset and a data-driven approach to process optimization not afraid to roll up your sleeves and get stuff done in a timely manner

Familiar with Product / Project Management tools like JIRA and Confluence and Google suite

Highly motivated team player with exceptional stakeholder management skills very pragmatic and agile in handling and leading topics independently

Excellent English language skills able to communicate effectively and persuasively across a diverse set of stakeholders

Additional Information :

Ensuring you and all our Heroes are looked after happy and healthy is always on the menu. Because if youre in good shape then were in good shape.

Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

We offer 27 days holiday with an extra day on 2nd and 3rd year of service

We will support you in developing yourself and your career growth opportunities : 1.000 Educational Budget Language Courses Parental Support and access to the Udemy Business platform to explore a variety of online courses.

Get moving and release those wonderful mind-boosting endorphins : Health Checkups Meditation Yoga Gym & Bicycle Subsidy

Cash. Dough. Cheddar. Whatever you call it well help you with it : Employee Share Purchase Plan Sabbatical Bank  Public Transportation Ticket Discount Life & Accident Insurance Corporate Pension Plan

The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum : Digital Meal Vouchers Food Vouchers Corporate Discounts. Courses.

Ready to join our team If youre excited to grow collaborate and be part of the worlds leading delivery platform wed love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities religious beliefs color national origin gender identities or expressions sexual orientations age marital or disability statuses or any other aspect that makes you you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experiencejust include it in your application. Youre welcome to share your pronouns (he / she / they) right from the start so we can address you respectfully from our first contact.

Remote Work : No

Employment Type : Full-time

Key Skills

Sales Experience,Marketing,Customer Service,Communication skills,Military Experience,Retail Sales,Product Demos,Customer Support,Product Management,Product Development,Unity,Microscopy

Experience : years

Vacancy : 1