Join a globally recognized organization specializing in digital transformation consulting and technology this role you will provide world-class customer support for one of the most widely used and respected online media platforms in the world known for empowering creators and inspiring audiences worldwide.
Lisbon stands out as one of Europes leading destinations for digital and professional growth. The city offers a unique combination of strong international business presence welcoming atmosphere affordable living costs and high quality of life all surrounded by picturesque scenery and warm hospitality.
Provide professional customer assistance through email chat and phone.
Resolve user inquiries related to content policies and platform features.
Maintain high levels of user satisfaction and adherence to quality standards.
Accurately record case information and escalate issues when necessary.
Contribute to a collaborative multicultural and results-driven work environment.
Fluent/native-level German (C2) and good English skills (B2).
EU citizenship or valid Portuguese residence card (no visa sponsorship).
Availability to relocate to Lisbon and start immediately.
Experience in customer support or similar role is advantageous though not required.
Competitive compensation package plus monthly language allowance.
Performance-based bonuses.
Daily meal allowance (via meal card).
Private health insurance.
Paid initial training and ongoing development.
Monthly transportation allowance.
Relocation package (2500 gross) paid with your first salary.
Advance your career with an international company that values growth teamwork and diversity.
If youre ready to take on a new challenge and build your career in Lisbon apply today!
Customer Care Agent Lisbon with Relocation • Mannheim, Baden-Württemberg, Germany