Account Manager
The Sales Account Management Professional is responsible for achieving significant long term sales growth and customer satisfaction along with managing the overall customer relationship with the assigned accounts.
This employee will work as a primary contact for assigned accounts, including engineering, purchasing, quality, manufacturing and other areas.
This employee coordinates involvement of other team members as needed. Responsible for all business development and sales at assigned accounts and achieving significant sales and profit growth to meet or exceed goals set by the Sales Manager while achieving superior supplier ratings.
General Responsibilities
- Leads the direct sales process and achieving sales targets
- Responsible for visits to current and potential clients
- Leads the performing of routine account management activities
- Submits short and long-range sales plans and prepares sales strategies utilizing available marketing programs to reach nominated targets
- Ensures that clients receive high quality customer service
- Ensures smooth commercial and logistical processes for deliveries to our customers
- Supporting customer-specific developments and an active shaping of technology-oriented cooperation with the customer
- Main interface between the customer and our internal development, application, service, and order processing departments
- Fulfilling customer’s needs by understanding application, demand, competition and by organizing internal and local resources to provide the best solution to the customer
- Establishing and maintaining a personal network with key decision makers in customer’s organization
Experience / Qualifications
- A university degree required (i.e. Bachelor’s degree) or equivalent relevant work experience
- Several years of experience with customer relation, preferably as Key Account Manager
- Sales spirit with the push to make complex projects successful
- Thorough technical understanding and interest in new technologies and markets
- Technical knowledge of high voltage and charging components ideally in the automotive / vehicle industry is a strong plus
- Willingness to travel internationally (ca. 20 %) and flexibility to adjust some communication to different time zones of customers
- Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands but also being able to work self-dependent
- Strong communication skills; oral, written and presentation in both German and English
- Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel) and ideally SalesForce
- Strong interpersonal & collaboration skills to work effectively with all levels of the organization, including suppliers and / or external customers within a global matrix organization
Smarter Together
Collaborating at Sensata means working with some of the world’s most talented people in an enriching environment that is constantly pushing towards the next best thing
Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication
As OneSensata, we are working together to make things work together