IT Field Engineer (all genders)

What success looks like in this role :

Installation / removals / relocations and services (IMAC) for standard Wintel client infrastructure within the client’s campus location

Hardware repairs (break & fix), as well as handling of spare parts and swapping of replacement equipment

Basic Network setup, shares and connectivity for Desktops, Notebooks, mobile devices, IP telephony and Printers

Assistance, guidance and training of users regarding used HW (incl. mobile devices), main and mobile applications and Data Recovery / Security.

Ensure customer satisfaction by advising individuals on preventive maintenance and configurations which may positively impact product performance

Takes responsibility for potential or desired follow-up services or problem escalation

Administration of service tickets in own Ticket System

Adherence to the given service parameters incl. timely and accurate reporting

Meeting room support and provide technical documentation, create user guides

You will be successful in this role if you have :

You will be successful in this role if you have :

Good knowledge of MS operating systems (Windows 7, 10, 11) and MS Office 365 applications, as well as Apple OS and COTS applications (commercial-off-the-shelf-products)

Professional experience in the areas of Networks, Active Directory, security; VPN

Professional Hardware experience in Desktop, Notebook, Peripherals as well as Printer and mobile devices and tablets; certifications beneficial

Excellent soft skills such as proactiveness, resilience, friendliness, a good sense for service orientation, problem solving competencies, team player, well-groomed and confident manner

Skills in Intune and SharePoint are advantageous

Fluent in written and spoken English and driving license B is advantageous

Benefits

Become part of our "Winning Culture"! An international and varied field of work with worldwide opportunities awaits you! We always strive for the optimum for our first-class customers from a wide range of industries!

Corporate Social Responsibility and DEI standards (Diversity, Ethics and Inclusion) are very important to us and go far beyond the usual! Associate Impact Groups are formed on a voluntary basis to further develop and support our DEI standards internally.

Our Unisys University is available to you according to your individual needs. An MBA sponsorship program is also available! Our goal is to help you realize your individual potential!

• International work opportunities abroad for all employees

Health days & "Wellbeing & Employee Assistance Program" : Your (mental) health is important to us and is treated confidentially by a neutral party!

Solid qualification-, performance- & competence-based remuneration model, attractive pension scheme and various allowances

Bonus / referral / incentive / recognition programs - we want you to feel appreciated at Unisys!

30 vacations days and special leave days ensure your work-life-balance especially in difficult situations in your life

24 / 7 accident insurance also for private use

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Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.