Airfreight Agent (m / w / d) – 100%

MyCargoGate Group is a leading logistics company specializing in cross-border eCommerce, headquartered in Switzerland with subsidiaries in Germany, Spain and India. With 95% of our business dedicated to customs clearance, we are at the forefront of ensuring seamless global trade operations.

We are looking for an Airfreight Agent (m / w / d) – 100% to join our Global team, this is a remote position based in Germany or Spain . In this position, you will be responsible for managing airfreight operations and handling customs-related tasks.

If you are passionate about logistics, thrive in a fast-paced environment, and have expertise in airfreight operations and customs regulations, we’d love to hear from you!

What you will do :

• Coordinate and oversee airfreight shipments across all company branches, managing domestic and international transport flows. Prepare and administer all required shipping documentation, including airway bills and customs papers.
• Liaise with all parties involved (shippers, consignees, carriers, airlines) to ensure smooth transport.
• Prepare necessary customs documentation and collaborate with customs authorities, ensuring compliance with all legal and international trade regulations.
• Update customers on shipment status, handle inquiries, and resolve complaints professionally.
• Monitor airfreight shipments to ensure on-time delivery, track delays, and resolve issues in the transport process.
• Work closely with airport handling services, warehouses, and carriers to ensure timely pick-up and delivery of shipments.
• Maintain customer database, document all transactions, and produce regular reports on shipment status and performance.
• Provide occasional evening and weekend on-call support (approximately 1 week / month) according to company policy and local labor regulations, with on-call compensation.

What you will need :

What we offer :

We look forward to receiving your application.