German speaking Spare Parts Sales Support Representative
MY45753
TYPE : Permanent, full-time
HOURS : 9 : 00-17 : 30 from Monday to Friday SALARY : EUR 3,000 to START : ASAP
LOCATION : Almere, The Netherlands
RESPONSIBILITIES :
Work very closely with dealers and spare parts warehouse colleagues to ensure all orders are fulfilled correctly which includes making sure to upload correct parts numbers, shipment plans, correct discount levels etc.
Work very closely with the technical department to answer correctly to dealer technical queries
Work very closely with suppliers and Japan office in particular to solve a spare parts’ outstanding issues in a timely manner and take action to prevent further problems
Monitor priorities of dealer orders according to their ordering request such as breakdown orders or stock orders
Visit dealers and identify SWOT of the dealers and clarify improvement areas
Develop regional parts sales and marketing strategy to help dealers to improve their aftersales service capabilities
Develop and plan sales promotional campaigns where necessary based on data-driven analysis
Monitor pricing levels by parts categories in your assigned territories and make recommendations in order for them to stay competitive
Monitor dealer inventory levels and make stocking recommendations
Make parts recommendation list to new dealers and also for newly launched models
Provide parts system trainings to dealers
Propose and execute ideas for the improvement of daily operation such as systemization, standardization and efficient workflow
QUALIFICATIONS AND EDUCATION REQUIREMENTS :
Finished HTS / University level (Mechanical Engineering / Civil Engineering / IT) or
HBO or HEAO (Marketing / Business Administration ) or equivalent are welcome
Proven track record of at least 3+ years of Good understanding of mechanical products and familiar to read parts A team worker and flexible to support others
Ability to communicate internally and externally with persons / stakeholders who have different cultural background
Ability to solve conflicts
Excellent customer service and communication skills
Flexible to travel in and outside of Europe for dealer visits
Computer skills and operation experience of SAP is a plus
Deep understanding of Incoterms and full process of logistics
Strong analytical skills and mindset
Good understanding of marketing theory and ability to develop sales strategies based on Business level of English and German are required
Fluent in French and Italian languages are welcome
SKILLS REQUIRED :
- Coordinating Skills to correctly register numbers into SAP system
- Strong & effective Communication Skills : Proactive and interpersonal and results driven
- Time Management & Organizational Skills
- Pro-Active Mindset
- Proficiency with computer tools : MS Office, working knowledge of SAP (or other ERP system), Excel (a must) and Power BI (nice to have)
All applicants must have the right to work in the Netherlands as the Company is not able to offer visa support in the future.
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