Operations Supervisor

As Supervisor in the inbound or outbound areas at our logit @ DP World location in Dortmund , you will be responsible for the on-time provision of our customer goods in the incoming goods department / outgoing goods department.

You appreciate working in a modern environment and dynamic workflows motivate you? Then react quickly and become part of our growing organization.

About the Role

How you will contribute

• Personnel management and responsibility in the inbound / outbound department
• Planning and control including work distribution and briefing of employees
• Superior-level contact person for customers and employees or temporary workers
• Planning, scheduling and coordination of forklift trucks
• Planning and controlling the movement of goods within the agreed customer SLA's (Service Level Agreements)
• Ensuring that orders are processed on time, including the complete and safe processing of incoming goods / outgoing goods
• Coordination and adherence to specified targets, KPI's, SLA's and customer requirements including communication to the customer
• Daily and weekly reporting (internal and external)
• Processing of prioritized shipments and customer orders as well as handing them over to employees for loading and / or storage
• Processing of stock transfers and transfers in the warehouse management system
• Reporting damages and claims, assisting in claim and damage handling, and documenting accordingly
• Responsibility for compliance, revision and optimization of procedures and processes
• Development, creation and continuous updating of process descriptions and work instructions for the specialist department

Your Key Qualifications

• Successfully completed commercial or technical training as a master craftsman, ideally a degree in business administration or industrial engineering preferably in the field of logistics and / or supply chain management
• At least 3 years of professional experience in logistics / freight forwarding desirable
• 3-5 years of management experience desirable
• Fluency in German and a good command of written and spoken English are required

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere.

We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world.

DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses Ports and Terminals, Marine Services, Logistics and Technology and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential.

We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies.

Free minds and different perspectives are changing our world, and together we can change what’s possible.

The DP World family comprises of syncreon, Imperial and P&O.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.