IT Digital Workplace Solution Engineer for MS Teams

Why Symrise?

Symrise is a global supplier of fragrances, flavors, food, nutrition and cosmetic ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, pharmaceuticals and producers of nutritional supplements and pet food.

Its sales of € 3.8 billion in the 2021 fiscal year make Symrise a leading global provider. Headquartered in Holzminden, Germany, the Group is represented by more than 100 locations in Europe, Africa, the Middle East, Asia, the United States and Latin America.

Symrise works with its clients to develop new ideas and market-ready concepts for products that form an integral part of everyday life. Economic success and corporate responsibility are inextricably linked as part of this process.

Symrise – always inspiring more …

About the Role

In this role, you will :

Manage and support Microsoft Teams Voice, including configuration and deployment

Work within Microsoft 365 and Azure environments to optimize voice and collaboration tools

Integrate MS Teams Voice with PSTN providers

Configure and maintain Session Border Controllers (SBCs)

Manage identity and access using Microsoft Entra ID (formerly Azure AD)

Provide expert-level support and troubleshooting for end-users

Maintain documentation and ensure compliance with internal security standards

Collaborate with other IT teams to continuously improve communication services

Optional) Work with Unify systems — experience here is a plus

About you

You bring :

3+ years of hands-on experience with Microsoft Teams Voice

Strong expertise in M365, MS Entra ID (Azure AD), and Azure environments

Solid understanding of networking, VoIP, Session Border Controllers (SBCs), and telecom fundamentals

A proactive, detail-oriented approach to problem-solving

The ability to work independently and collaborate effectively with teams

Clear and confident communication skills, both written and verbal

Relevant certifications (e.g. Microsoft Certified : Teams Administrator Associate, Azure Solutions Architect) — a plus, not a must

• A Bachelor's degree in Computer Science, Information Technology, or a related field

Location

Location

This is a global role open to candidates based in EMEA, APAC, or the US. We offer flexible working arrangements and support remote or hybrid setups, depending on your location and local office availability.