Diese Stelle ist in deinem Land nicht verfügbar.

Manager (m / f / d) Global Industry Management - Region North Europe

Hapag-LloydHamburg

Vor 30+ Tagen

Stellenbeschreibung

Full or Part Time
Ballindamm 25, Hamburg, Deutschland
With Professional Experience
8 / 29 / 24

About Hapag-Lloyd

With a fleet of modern container ships and a total transport capacity of 11,9 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13, employees and offices in countries. Hapag-Lloyd has a container capacity of 11,9 million TEU – including one of the largest and most modern fleets of reefer containers. A total of liner services worldwide ensure fast and reliable connections between more than ports across the world. In the Terminal & Infrastructure segment, Hapag-Lloyd has stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. The roughly 2, employees assigned to the Terminal & Infrastructure segment handle terminal-related activities and provide complementary logistics services at selected locations.

Your Responsibilities :

Manage and develop Global Industry Management (GIM) and Beneficial Cargo Owner (BCO) customers by implementing and executing a successful strategy and by developing business opportunities to or from Region North Europe in line with the overall company strategy.

Develop the regional strategy GIM / BCO portfolio accounts

Support budget discussions, tender target setting and contribute to the development of Account Plans

Represent regional and area interests and expedite cross functional communication

Closely liaise with Global Account Managers (GAMs) and Regional Account Managers (RAMs) in Region North Europe and actively drive Performance Management to ensure that vertical and customer targets are met

Support to deliver the committed quality promises to our customers, identify challenges and develop solution action plans

Actively support the tender process and ensure that your vertical / customer strategy is lived during tender negotiations

Serve as a key escalation, consultant and focal point for our customers, Account Managers, and other internal stakeholders on regional basis

F2F support customer QBR’s (Quarterly Business Reviews) and tender negotiations if needed

Prepare presentations, create data analysis, and process ad-hoc requests

Develop and continuously improve concepts, tools, reporting’s and KPI´s to ensure further strengthening of GIM / BCO in Region North Europe

Support in BCO related projects and drive initiatives to enhance customer retention and reduce churn within the GIM / BCO portfolio

Your Profile :

Professional Experience in the liner shipping / transportation industry, ideally in Sales or Customer Experience roles

Open-minded, resilient, and agile with positive mindset

Proactivity, ownership, and a high level of responsibility

Team player with good problem-solving skills

Very good interpersonal and analytical skills

Able to easily adapt to an ever-evolving environment and willing to take on new responsibilities

Ability to understand complex problems and develop ideas on how to improve the status quo

Excellent communication and presentation skills and fluent in both verbal and written English

Experience in project work and working cross-functionally

Proficient in all MS Office products and Qlik View / Qlik Sense

We Offer :

Constantly new, responsible tasks, the opportunity to introduce solutions that you are personally convinced of

Excellent opportunities for further development, supported by a wide range of training and development opportunities

Competitive remuneration (13 salaries + vacation pay) and social benefits, as well as a permanent employment contract

At least 28 days of vacation, flextime, capital-forming benefits, company pension plan

Company restaurant with daily changing, high-quality dishes to choose from as well as coffee bar

Central location between the main train station and Jungfernstieg as well as subsidy for public transportation

Hybrid work model : 3 weekdays at our headquarters in the heart of Hamburg and 2 weekdays mobile work

Health and company sports programs (e.g. yoga, sailing, company doctor, etc.) as well as bicycle leasing

Contact person

Imprint | Privacy Policy