Data Analyst, Nespresso

Data Analyst, Nespresso

Join us as Data Analyst and grow within a dynamic global team!

Position summary

Segment the customer base for the targeting of campaigns, and assists in collecting, combining and translating data on customers (behavior), consumers, prospects, market and competition.

Position snapshot

Nestlé Nespresso, Athens, Greece

Reporting to : Consumer Experience & Data Insight Manager

Permanent position

A day in the life…

• Segment customer base for the implementation of campaigns. Monitor and evaluate outbound campaigns via all channels : CRC, emails, BTQ network etc.
• Create detailed reporting along with meaningful dashboards of CRM KPIs per channel, segment, geographical area etc.
• Evaluate, report and leverage the results of analytics models (value-based segmentation, behavioral segmentation, propensity-to-buy, shopping preferences, propensity to churn etc.)
• Contribute to the promos pre-evaluation, forecasting the respective main CRM KPIs (acceptance rate, consumption etc.) and incremental sales.

What makes you successful

What will also help you succeed

Why you should apply

Join the leading Food & Beverages company in the world with more than 93bio CHF sales and presence in 185 countries.

Have a key role to Nespresso’s Omni Channel strategy and Customer centric approach & get the chance to play a significant part in the customer Journey.

Engage with our people from all over the world and join exciting local or international projects and assignments, constantly pushing boundaries.

Take full advantage of unlimited development opportunities through an extensive physical, virtual and hybrid learning ecosystem, both at local and international level.

Your application journey

Join us on an exciting application journey! Apply now and based on the role requirements, expect a first interview with our HR recruitment team, completion of two online assessments and a final interview with the hiring manager. If you are in the final shortlist, you will get the opportunity to showcase your skills through a live case study and panel discussion.

Nestlé embraces inclusive Hiring practices. In case you require any special assistance at any step of the interviewing process or have any questions, email : HR.Careers@gr.nestle.com.

Olivia, our A.I. assistant is here to help you with your interview scheduling, so keep an eye on your email and say “yes” to WhatsApp notifications.

Reimagine what coffee can be. Reimagine what you can become. Let’s grow together

At Nespresso, we believe in using coffee as a force for good, shaping lives and landscapes for the better. We strive to provide an exceptional customer experience by caring for each other, our suppliers, farmers, and the communities we work with. Our values of Inspire, Care, Act, and iNnovate guide our interactions and shape our world. Join the Nespresso team and unlock your full potential.