Position
ABOUT RIMOWA :
Welcome to RIMOWA, the first German Maison of the LVMH Group. We are a global lifestyle brand with a mission to create the essential tools for a lifetime of travel. For more than 125 years, we’ve dedicated ourselves to develop unique products where function coexists with luxury, heritage with innovation, craftsmanship with design and excellence in every piece we create. With over a century of heritage, we continue to forge new paths in the industry while honoring our rich history.
RIMOWA is seeking an experienced IT Manager to lead our dynamic IT team in Cologne. This pivotal role will oversee a specialized team of three IT professionals and will be responsible for maintaining the technical infrastructure that keeps our business running smoothly.
The ideal candidate will be a visionary leader with a robust technical background, capable of fostering an environment of innovation and continuous improvement.
We offer you a job characterized by independent and solution-oriented work and shaped by a dynamic and international environment in which you will work closely with the other specialist departments of the company to exchange ideas and break new ground.
YOUR RESPONSIBILITIES :
- Lead the local IT team to support full sets of software & hardware services to users, including factory system (including first and second level support)
- Develop and implement strategic IT initiatives that align with the company's business goals and objectives
- Manage the German IT Helpdesk and infrastructure operations (server, network, conference room AV equipment, office / stores renovation / relocation projects, and IT related projects)
- Apply policies from central IT team to all German users and coordinate the IT project delivery with your manager and central teams
- Perform routine IS&T application and support,Administration of a system landscape based on Microsoft
- Responsible for hardware procurement, maintenances, and asset management
- Keep track of helpdesk cases and present KPI reports to management
- Serve as the primary liaison between staff members and external support services regarding technical issues affecting their work.
- Provide IS&T training to users locally
- Develop your IT team of three employees, providing mentorship, guidance, and direction while promoting professional growth
- Carry out ad-hoc tasks to support the offices operation when necessary
- Support of the employees in dealing with IT systems (Windows Server 2003, 2008, 2012, 2013, 2016 and Office 365)
- Support of the employees with general IT tasks Mange our local IT provider (telephony, hardware, ISP...)
- Manage the budget dedicated to the zone
- Creation and maintenance of the IT documentation
Profile
At least Bachelor’s degree in IT studiesAt least 5 years of experience in IT, preferably, in retail industryProven experience of management in aninternational context
Solution-oriented person with determination and ability to respect strict deadlinesGood knowledge in the operation and administration of Windows Server systemsand the Windows 7 and Windows 10 operating systems
Good knowledge in the area of LAN, WLAN and security solutions Sound experience in the administration of an Active Directory environmentGood knowledge of Office 365Fluent written and spoken German and English, French would be a plusBasic knowledge of networksTechnical understanding, goal-oriented andautonomousTeamplayer mentality and strong leadership skillsClass B driving licenceAdditional information
WHY CHOOSE RIMOWA?
At RIMOWA, every journey matters—including yours! Our benefits package includes :
Generous 30-day vacation allowance and overtime compensationStrong commitment to diversity & inclusion practicesSubstantial employee discounts on RIMOWA productsAttractive remuneration (collective agreement) + profit sharing system / profit sharingComprehensive pension plan backed by our LVMH heart fundRIMOWA Essential Cabin suitcase as a gift after the probationary periodInternational and interesting environment within the LVHM GroupGreat career opportunities through mentee programs, individual development & coaching or as part of our future internal mobility at LVMH's 77 MaisonsExciting project opportunitiesCompany pension plan with high employer contributionCapital-forming benefitsPension commitment in the event of death or disability (employer-financed)Good transport connections, sufficient employee parking spaces, job tickets, job bikes (subsidized)Regular employee events (summer party, Christmas party, after work events)Museum Ludwig - free admission for employeesHigh-quality and subsidized company restaurantBECOME PART OF RIMOWA :
To express interest in this unique opportunity at RIMOWA please send us your complete application documents including your salary requirements with details of the next possible starting date.
We look forward to receiving your application!
Celebrating our inclusive and diverse culture is core to RIMOWA’s DNA. We know that for our business to thrive, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow.