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ERP Specialist • - Application Management (Field Service)
TOMRAMülheim-Kärlich, RP, DEVor 30+ Tagen
Anstellungsart
- Vollzeit
StellenbeschreibungBachelor's degree in IT Business, Process Management, or a related field (, Fachinformatiker Anwendungsentwicklung). Proven experience with IFS and PowerBI and Service Management Systems. Proficiency in English is essential; knowledge of German is a bonus. Strong analytical skills, excellent communication abilities, and a self-driven attitude. Proven experience in the back-office of a service department Fluency in English; proficiency in German is a plus. A background in IFS, as well as Field Service Management System (FSMS) experience is a plus. You are based in one of these countries : Germany, France, Italy, Spain, Slovakia, Poland. Full time position in an international, growing environment; Working with colleagues across the world; Hybrid working principles, flexible working hours; Opportunity to purchase TOMRA shares; Office comfort : free parking spaces, canteen, coffee machines; Competitive salary package : salary in line with the market; Norwegian corporate culture : no hierarchical thinking, transparent communication culture; Professional and personal development : learning on the job, specialized course, conferences etc.; Coaching programs opportunities : Individual Development Programs. TOMRA does not differentiate on the basis of gender, race or ethnicity, religion, color, sexual orientation or identity, disability, age, or other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.
Job Description
ERP Specialist - Application Management (Field Service)
TOMRA Recycling is seeking a highly skilled and motivated ERP Specialist - Application Management (Field Service) . The successful candidate will act as a power user for the global service department, managing all business-related processes and applications, with a primary focus on ERP (IFS) and PowerBI .
Key Responsibilities :
- Serve as the primary contact and Subject Matter Expert (SME) for processes and tools within the global service organization.
- Act as a power user for the business tools and processes of the global Service department, ensuring optimal use of ERP (IFS) and PowerBI and Service Management Systems .
- Pass on knowledge to the global user community, monitor adherence to best practices
- Lead the global rollout of service processes in TOMRA entities worldwide.
- Document processes in collaboration with the quality department.
- Lead the capture, design mapping, and implementation of standardized processes.
- Work closely with the internal Business Process Management team to integrate and align processes TOMRA Recycling-wide, Utilize IFS Cloud knowledge to optimize and steer business processes in the service department.
- Drive user trainings to ensure efficient use of applications and tools.
- Monitor working instructions and defines actions (additional trainings, awareness measures,…) in order to raise efficiency of the service department.
Qualifications
Additional Information
We offer
Are you interested?
Please send your updated CV in English and short motivation letter.
Join our team and make a difference in creating a sustainable future!
Recruiter : Chinedu Nwokolo
Most importantly, it’s a match!
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