Business data analyst Jobs in Kraichtal

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

YOUR FUTURE ROLE

Customer Service and Delivery drives software adoption, achieving clean core and ensuring customers implement and run what they buy whilst safeguarding maintenance and subscription. Using our unparalleled expertise, we guide our customers throughout the entire lifecycle to make the benefits of digital transformation a reality, end to end.

The strength of our Center of Expertise (CoE), as part of Customer Service and Delivery, is to analyses customer solutions with 360° view on relevant components including application, database, and technology, as well as engaging a strong back-office support for every customer engagement, providing Expertise on Demand, instant resolution of top pain points and fast access to best practices / information plus instant quality assurance of recommendations and the improvement plan.

All this experience, knowledge and methodology is now about to get productized with a whole new way of experiencing premium content and premium delivery experience through a new SaaS offering powered by MaxAttention.

In the role of a business process consultant (f / m / d), you will work in the development and design team of the Premium Hub CoE (Global CoE) with focus on creating of next Generation of MaxAttention and other Service Offerings, aka Premium Qualities based on CALM and Intelligent Service Delivery Hub (ISD Hub) in the area of Data Volume Management and Clean Core.

You will deliver and develop services for every aspect of customers´ transition to Cloud / BTP, supporting their transformation, or upgrade project, as well as on operations, including continuous improvement, quality management, problem resolution, and knowledge transfer.

It contains :

• Supporting Customers with the help of our Premium Service offerings in Data Volume Management, to solve complex issues and challenges during their transformation journeys and invent new ways of providing scalable solutions to our top customers.
• Design and deliver technical services in Data Volume Management within global premium engagements. Provide technical guidance for IT implementation and operations while advising senior management on complex challenges in the transformation towards an Intelligent Enterprise.
• Software development cycle focusing on design, coding, testing, automation, quality assurance of complex product features.
• Science projects involving machine learning and artificial intelligence : data identification, data extraction, data analysis, model training, model evaluation, integration with consuming application, prompt engineering, grounding, augmented generation.

As part of a foundational training program, you will rotate through various departments, be assigned a personal mentor, and receive training in the following areas :

This structured program provides comprehensive insights into different aspects of SAP solutions, equipping you with the necessary skills and expertise to contribute effectively in a professional environment.

YOUR PROFILE

We are looking for a motivated and analytical young professional or entry-level candidate who is eager to contribute to the development of premium service offerings in the field of Data Volume Management (DVM). The ideal candidate should bring a solid foundation in data analysis and problem-solving, as well as a collaborative mindset to work in an interdisciplinary environment.

Beneficial / A Plus :

By joining our team, you will have the opportunity to contribute to innovative service offerings, collaborate with top experts, and drive digital transformation for our customers.

ABOUT THE TEAM

In the development and service team for a major component in the context of Premium Qualities called Insights to Action we need to understand all roles and requirements for each individual part of the SAP wide delivery processes in all engagement models and find the best way how to improve our platform to provide the best user experience, increase delivery automation and leverage new technology to grow our business.

ECSM-DE

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and / or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team : [email protected].

For SAP employees : Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the  SAP Referral Policy.  Specific conditions may apply for roles in Vocational Training.

Requisition ID : 421121  | Work Area : Consulting and Professional Services  | Expected Travel : 0 - 10%  | Career Status : Professional  | Employment Type : Regular Full Time   | #LI-Hybrid