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Business financial analyst • wettstetten
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diconiumIngolstadt, PTDeutschsprachige Kundenservice in Griechenland (m / w / d) - Financial Services
TeleperformanceIngolstadt, DEAre you an avid fintech enthusiast with great communication skills? Join our Customer Experts team and support people for financial, banking and money transfer services
Do you follow all the latest developments in banking and online payment solutions? Grab the opportunity and join our Customer Care team in Greece!
We collaborate with some of the world's top companies offering money transfer & financial services, cloud-based banking services, digital payments fintech pioneers, that trust our people for delivering exceptional customer experience!
If you share our values of collaboration, transparency, integrity and agility, come join forces with a high-performing, customer-oriented team with a vision to change the way businesses pay and get paid.
What you will do :
- Be the primary point of contact for customer and client requests
- Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
- Provide daily support and consult clients on best practices about their business
- Respond to customer inquiries about our client’s new and existing services and solutions, as well as complaints - always in a professional manner
- Resolve issues as they arise - timely and efficiently
- Strive for excellence in every interaction, aiming for increased product usage and customer loyalty
- Be committed to meeting both personal goals and team targets
What you will bring :
What we offer :
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.
Find out more!
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