Call center agent Jobs in Ochtendung

Are you looking for a varied job in a motivated team with a family-friendly employer? Then read this job advertisement :

The Tax Administration of the State of Rhineland-Palatinate is looking to fill a full-time position (39 hours per week) in the team responsible for the IT Service Desk as of the earliest possible date.

IT employee (m / f / d)

Reference number 20250004

at the State Tax Office - Central Data Processing of the Tax Administration.

The Central Data Processing of the Tax Administration is the IT service and competence center of the tax administration of the state of Rhineland-Palatinate and is located in Koblenz.

The tasks to be performed include in particular

• 1st and 2nd level support for the tax authorities' computer center for the tax offices in Rhineland-Palatinate
• Processing fault reports using an ITSM tool, particularly in the areas of infrastructure, specialist tax administration applications and cross-sectional applications
• Processing requirements in the area of access management
• Event monitoring

What you should bring with you :

In addition, these personal qualities are particularly important to us

We offer you :

This is a permanent, open-ended position. Extensive training in the topics and tasks will be provided by experienced colleagues

The employment relationship is permanent. If the requirements under collective bargaining law and personal requirements are met, a classification up to pay group 9b TV-L can be made. If you are suitably qualified and meet the requirements under civil service law, it may be possible to become a civil servant at a later date.

Our voluntary commitment "The state government - a family-friendly employer" ensures very good framework conditions for reconciling professional and family responsibilities.

The state of Rhineland-Palatinate employs many people in very different fields of activity and with very different qualifications. We actively promote the equal treatment of all people and therefore expressly welcome applications from all age groups, regardless of ethnic origin, gender, religion or ideology, disability or sexual identity. Experience, knowledge and skills acquired through family work or voluntary work will be taken into account when assessing qualifications in accordance with Section 8 (1) of the State Equal Opportunities Act.

If suitable, applications from severely disabled people will be given preferential consideration.

The advertised position is generally also suitable for part-time employees. If corresponding applications are received, it will be checked whether the part-time wishes can be met within the scope of the official possibilities (in particular requirements of the position, desired organization of working hours).

Further information about the nature of the job can be obtained from Mr. André Münch (Tel. : 0261 4932 36184) at the State Tax Office.

Please send your application with informative documents (curriculum vitae in tabular form, school-leaving certificates, examination certificates and work references), in particular in relation to the job profile, stating the reference number, by 25.04.2025 at the latest to the

State Office for Taxes

Central data processing of the tax administration

Department ZD 11 for the attention of Ms. Simon-Gail

Ferdinand-Sauerbruch-Straße 17

56073 Koblenz

Applications by electronic mail can be sent in PDF format - preferably in a single file (up to a maximum of 15 MB) - to the email address

[email protected]

can be submitted.

Application documents will not be returned. We therefore ask you to send us copies. Once the application process has been completed, the documents will be destroyed in accordance with data protection regulations.

Data protection notice

For information on the processing of personal data in the personnel group of the State Taxation Office and on your rights under the General Data Protection Regulation as well as on your contact persons in data protection matters, please refer to the general information letter of the personnel group of the State Taxation Office. This information letter can be found at https : / / www.lfst-rlp.de / datenschutz.