Chef de service Jobs in Ettenheim
Customer Service Manager (m / w / d)
VusionGroup SAEttenheim, Baden-Württemberg, Germany- Gesponsert
Sous-Chef (m|w|d)
Europa-Park GmbH & Co Mack KGRust, Deutschland- Gesponsert
Referent : in Ertragscontrolling (m / w / d)
über Roland Eller Consulting GmbHBaden-WürttembergTÜV SÜD Service Center Leitung
TÜV SÜDEmmendingen, Lahr- Gesponsert
Fachautor für Bergbau- und Tunnelprojekte (Apply in minutes) - meinestadt.de
meinestadt.deTeningen, Baden-Württemberg, DE- Gesponsert
Referent : in Ertragscontrolling (m / w / d)
Roland Eller Consulting GmbHBaden Württemberg, DeutschlandSERVICE TECHNIKER (M / W / D)
AEG Power SolutionsBaden-Württemberg, GermanyAushilfe Service (STARS) •
tristar GmbHRingsheim, DE- Gesponsert
Allroundtalent im Service in Rust
MR Jobfinder GmbHRust, DETécnico / a de Prevención de Riesgos Laborales (ALEMANIA)
ElecnorBaden-Wurtemberg, Alemania- Gesponsert
Chef de Rang - Fine Dining (m|w|d) "Ammolite • • - The Lighthouse Restaurant"
Europa-Park Erlebnis-ResortRust, Baden-Württemberg, DE- Gesponsert
Ausbildung zum Handelsfachwirt (m / w / d) 2025
EDEKA KohlerSeelbach, Baden-Württemberg, DETeamleitung Service-Zentrale (w / m / d)
SWEGLahr- Gesponsert
Chef de Partie (m / w / d)
Hotel Gasthof AdlerEndingen am Kaiserstuhl, DeutschlandService Mitarbeiter (m / w / d)
JUFA Hotels Deutschland GmbHBaden-Württemberg, Deutschland- Gesponsert
Aushilfe Service (m|w|d) Eatrenalin
EatrenalinRust, Baden-Württemberg, DEService-Elektriker (m / w / d)
HerrenknechtSchwanauCustomer Service (m / w / d)
HaysBaden-WürttembergService Manager
Yeah! GlobalBaden-Württemberg, GermanyFahrer (m / w / d)
Eismann Tiefkühl-Heimservice GmbHRiegel, DECustomer Service Manager (m / w / d)
VusionGroup SAEttenheim, Baden-Württemberg, GermanyJob Description
Within the Customer Service Management department, you will be in charge of managing managed services around our IoT & SaaS solutions in conjunction with internal teams and customers in the retail sector. Your missions will be :
- Monitor compliance with service commitments and the means implemented on service contracts (support, maintenance, fleet management, etc.) in conjunction with stakeholders (support, sales, customer project manager, expert, etc.)
- Coordinate teams (support, customer project manager, etc.) to ensure quality service and achieve service contract commitments
- Track service contract budget
- Define the content and terms of implementation of services through the descriptions of SLAs / OLAs and their evolution as necessary in consultation with the contract's stakeholders
- Lead customer steering committees
- Ensure that events that may impact the service contract throughout its life cycle are taken into account
- Develop progress plans and formulate associated action plans
- Proactively propose changes to the scope of service, quantify them and argue them with the customer in collaboration with the KAM
- Actively participate in the implementation and renewal of contracts related to the sales and pre-sales departments in order to provide indicators and information to define the best strategy
Qualifications
Education :
Experience :
Skills :
Additional Information
We innovate. We help communities thrive.
VusionGroup has an international presence in 19 countries. In joining us, you’ll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers.
The work is fast paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together.
We feel supported. You will too.
VusionGroup is a place where people feel safe, happy, and respected. We offer programs and benefits to support you in whatever comes next in your life, including :