Chief customer officer Jobs in Moosinning

In this demanding and varied role, you will contribute within the HR Department to the execution and implementation of activities related to Human Resources projects, policies and employee relations matters.

Main Duties and Responsibilities :

Policy development and implementation :

• Support the HR Advisor for Policy and Employee Relations in the end-to-end creation of people policies, guidelines and procedures, as well as in the continuous revision of Staff Rules and Regulations and existing policies and guidelines;
• Contribute to, co-lead and lead the review and implementation of identified HR projects, people policies and procedures to ensure they remain fit for purpose and are in line with the organisational needs as well as the ESO Rules and Regulations;
• Write proposals and reports for submission to the ESO Directors' Team and various formal committees of the Organisation;
• Contribute to the development of communication strategies for new HR policies guidelines and procedures;
• Prepare written reports, data analysis and presentations;
• Develop and / or conduct briefing sessions for staff and managers on new / revised policies;
• Benchmark employment conditions with other intergovernmental organisations;
• Conduct research on HR best practices and trends, taking into account organisational data, stakeholder concerns and practitioner expertise.

Peer review boards and employee relations :

The above responsibilities are not exhaustive and a flexible approach and willingness to adapt to unexpected needs and perform further tasks within the working area of a HR Policy Officer is expected.

Reports to :

HR Advisor for Policy and Employee Relations

Key Competences and Experience :

You will need to have extensive HR generalist knowledge with proven practical experience in the area of HR policy.

Essential experience / skills :

Essential Competences :

Desirable experience / skills and competences you should bring into the job :

Qualifications :

Bachelor degree or higher-level education qualification, preferably in a relevant subject such as Human Resources management or business administration, with some legal studies included. Full secondary education plus equivalent professional experience also considered positively. A project management certification is an asset.

Language Skills :

An excellent command of written and spoken English is essential. A working knowledge of Spanish would be an advantage but is not a necessity.