Chief product owner Jobs in Neuenkirchen-Vörden

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Head of Technical Support

TechBiz Global GmbHBramsche, NI, DE

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.We are currently seeking a Head of Technical Support to join one of our. If you're looking for an exciti...Mehr anzeigenZuletzt aktualisiert: vor 5 Stunden

Marketing Communications Specialist (m / w / d)

people-s-place GmbHGermany, Lower Saxony

Planning, developing, coordinating, and managing B2B marketing and communication measures for one specific company division. Expanding and further developing existing marketing and communication act...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen

Territory Manager

Bose ProfessionalNiedersachsen - Westfalen, Remote, DE

Homeoffice

Quick Apply

Company Overview : Bose Professional is backed by a dedicated group of engineers, project managers, technical support professionals, and sales staff. They all support professional audio system integr...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen

Gesponsert

Business Analyst - Online Banking (m / w / d)

Finanz Informatik GmbH & Co. KGNiedersachsen, Germany

Mitarbeiter : innen an 3 Standorten machen wir digitales Banking von heute leistungsfähig und entwickeln smarte Finanz-Services von morgen. Ob App-Entwicklung, Netzwerktechnologien und Serverbetrieb o...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen

Produktmanager (m / w / d) Organische Materialien

ISG International Service GroupLower Saxony

Product Manager (m / f / d) Organic MineralsAPPLYOur client is an internationally operating company with approximately employees that has been developing and distributing innovative and sustainable sol...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen

Regional Field Clinical Specialist, Transcatheter Heart Valve (Germany)

Edwards LifesciencesGermany, Niedersachsen, Remote

Homeoffice

Vollzeit

Transcatheter Heart Valve (THV) therapies – great-developed products of Edwards Lifesciences.SAPIEN family of transcatheter aortic heart valves are the most widely prescribed transcatheter heart va...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen

Gesponsert

Partner Sales Manager Region Nord (m / w / d)

DocuWareLower Saxony, Germany, Germany

Bei uns erwarten Dich weltweit verteilte, internationale Teams, flache Hierarchien und eine offene Unternehmenskultur, die zum Mitgestalten einlädt. Mobiles Arbeiten und flexible Arbeitszeiten gehör...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen

Manager Tech Infrastructure (m / f / d)

AdidasRieste, NI, DE

Vollzeit

Purpose & Overall Relevance for the Organization : .Market business expects solid and best in class infrastructure support services, service management and project delivery.The Manager Tech Infrastru...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen

Test Development Engineer

ic resourcesLower Saxony, Germany

Unbefristet

Are you passionate about pioneering technologies that shape the future? Our client, a global leader in innovative solutions from materials to systems, Our client is at the forefront of empowering m...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen

Gesponsert

Site Manager- Solar

Coalesce Management ConsultingLower Saxony, Germany, Germany

As a Site Manager, you will be responsible for overseeing the construction activities of Engineering, Procurement, and Construction (EPC) contractors at solar farm site. You will serve as the owner'...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen

Clinical Support Specialist

Guided SolutionsNiedersachsen

Our client is a leading MedTech company, that provides minimally invasive medical devices across the globe.As a family-owned business our client is committed to providing the best outcome for the p...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen

Gesponsert

Senior Demand Sales Manager at a Fast-Growth Mobile Ad Tech Company

Grey Matter RecruitmentLower Saxony, Germany, Germany

I'm hiring for a Senior Programmatic Sales Manager to help scale advertiser partnerships at a leading mobile advertising platform with a strong European footprint. Owns and operates a proprietary DS...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen

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Head of Technical Support

TechBiz Global GmbHBramsche, NI, DE

Vor 5 Stunden

Stellenbeschreibung

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Head of Technical Support to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.

This role is central to delivering a seamless and high-quality customer experience across all touchpoints. You will manage global support teams, drive operational excellence, and implement a strategic vision for scalable, data-driven, and customer-obsessed support services—including a robust self-service infrastructure.

Key Responsibilities :

Strategic Leadership : Develop and execute a global support strategy aligned with business goals.

Global Technical Support Delivery : Ensure a consistent and high-quality customer support experience across all regions.

Team Leadership : Build, lead, and inspire high-performing global technical support teams with a culture of excellence and customer obsession.

Customer Experience : Drive customer satisfaction, retention, and loyalty through world-class technical support.

Operational Excellence : Oversee day-to-day operations, ensuring compliance with SLAs, KPIs, and support quality standards.

Process Improvement : Continuously optimize workflows and support processes using tools like Zendesk , Jira , Klaus , and Workforce Management platforms.

Data-Driven Decision Making : Leverage support data and analytics to measure performance, identify trends, and guide operational improvements.

Technology Adoption : Utilize cutting-edge tools and systems to enhance support efficiency and customer experience.

Self-Service Strategy : Design and implement an effective Level 1 self-serve solution using the knowledge base and chatbot system; analyze usage data to optimize content.

Cross-Functional Collaboration : Partner with Product, Engineering, and other departments to address customer needs and improve the product experience.

Performance Management : Define and monitor KPIs to evaluate team and individual performance and support continuous development.

What We Offer :

Competitive compensation and benefits package

Leadership role in a global, forward-thinking company

Collaborative and innovative work environment

Opportunities for growth and professional development

Proven leadership experience in a global technical support or technical operations role.

Strong knowledge of support methodologies, customer service principles, and operational best practices.

Experience with help desk and CRM systems, especially Zendesk .

Solid technical background with understanding of relevant systems and platforms.

Excellent communication, interpersonal, and decision-making skills.

Strong analytical skills with a data-driven mindset.

Passion for delivering exceptional customer support.

Fluency in English ; fluency in additional languages is a plus.