Client success manager Jobs in Bonn
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(Senior) Customer Success and Support Manager (m / f / d)
Simon-KucherBonn, DE Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Client System Administrator (m / w / d)
Actief Personalmanagement GmbHBonn(Senior) IT-Consultant (m / w / d) Client- und Netzwerksicherheit
secunetBonn, DE Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
IT Techniker (m / w / d) Windows Client Systeme
ShaarConsultingBonn, Nordrhein-Westfalen, DEBusiness Manager
Adecco Personaldienstleistungen GmbHBonn, North Rhine-Westphalia, GermanyCustomer Success Manager (all gender)
DeepUp GmbHBonn, North Rhine-Westphalia, GermanyCustomer Success Agent (m / w / d)
persona serviceBonn, DECustomer Success Agent - ERP Software (m / w / d)
Hofmann PersonalBonn Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
- Gesponsert
IT-Techniker – Secure Client Management (m / w / d)
Bundesdruckerei-GruppeBonn, Germany Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
Junior-Techniker für IT und Messtechnik
BrunelBonn, Deutschland Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
- Neu!
- Gesponsert
IT-Techniker – Secure Client Management (m / w / d)
Bundesdruckerei-Gruppe KarriereBonn, Germany Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
Customer Success Consultant (m / w / d)
Nexiga GmbHBonn, GermanyBerater | Projektleiter | Produktmanager (m/w/d)
SAP Consultant (Success Factors) - für starkes Gehalt (m / w / d)
Intercon Solutions GmbHBonn, North Rhine-Westphalia, GermanyProject Manager
Manning Global AGBonn, Germany(Senior) Product Success Manager (f / m / d) - Product Analytics
LeanIXBonn, Germany Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
IT-Techniker - Secure Client Management (m / w / d)
Xecuro GmbHBonnIT-Support-Spezialist : in für Incident- und Client-Management
High-Tech GründerfondsBonn Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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(Senior) Customer Success and Support Manager (m / f / d)
Simon-KucherBonn, DEVor 30+ Tagen
StellenbeschreibungYou will be in charge of developing and managing a scalable multi-product customer success and support team and operations. You will be responsible for ensuring and evaluating customer success and satisfaction for both our custom and off-the-shelf software solutions. Your role will involve recruiting, coaching, and training customer success and support representatives. Your responsibility will also include ensuring of engagement, delivering quality work, and promoting optimal performance for every team member, and you remove roadblocks to their work. You will monitor and guarantee that our service level agreements with clients are fulfilled in collaboration with technical and service teams. You will be the primary point of escalation for incoming support incidents. You will review support cases and statistics toimprove processes, and report key numbers and trends to management. You have a bachelor’s or master’s degree (business, computer science or a related field). Your professional journey includes a minimum of 5 years of professional experience in customer success or support organizations in the software industry. Your skill set includes robust analytical and problem-solving abilities, coupled with a hands-on mentality. You possess strong interpersonal, communication and team building skills together with time-management, planning, and organizational skills. Your skillset includes the ability to work collaboratively and thrive in a team environment. You are fluent in English (proficiency in additional languages, especially German, is a strong advantage).
Senior) Customer Success and Support Manager (m / f / d)
InGermany - Berlin| Bonn | Cologne | Frankfurt / Main | Hamburg | Munich
We are looking for newcolleagues to join our fast-growing Simon-Kucher Engine team as (Senior)Customer Success and Support Manager.
Simon-Kucher is at the forefront of innovationin our space, inventing business models, algorithms, solutions, and methodologies. And Simon-Kucher Engine’s digital end-to-endsolutions deliver sustained top-line impact for our clients. Are you interestedin working in a team of digital evangelists with a can-do attitude? Want toexperience the dynamics of agile processes in open-minded teams? How aboutgetting creative in a startup atmosphere with a steep development curve andflat hierarchies? And most importantly, do you want to make a difference? Thenyou've come to the right place.
What makes us special :
- Advance your career with exciting professional opportunities in our thriving company with a startup feel
- Add to your experience with our projects that focus on growth, have a positive impact, and truly matter
- Voice your unique ideas in a corporate culture defined by our entrepreneurial spirit, openness, and integrity
- Feel at home working with our helpful, enthusiastic colleagues who have great team spirit
- Broaden your perspective with our extensive training curriculum and learning programs (e.g. LinkedIn Learning)
- Speak your mind in our holistic feedback and development processes (e.g. 360-degree feedback)
- Satisfy your need for adventure with our opportunities to live and work abroad in one of our many international offices
- Enjoy our benefits, such as hybrid working, daycare allowance, corporate discounts, and wellbeing support (e.g. Headspace)
- Unwind in our break areas where you can help yourself to the healthy snacks and beverages provided
- See another side of your coworkers at our frequent employee events and highly anticipated World Meeting and Holiday Party
How you will create an impact :
About you :