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Client success manager • garching bei munchen
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Senior Customer Success Manager mfd
DataGuardMünchen, Bavaria, Germany- Gesponsert
Customer Success Manager
Rapid7Munich, Bavaria, Germany- Gesponsert
- Neu!
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Senior Customer Success Manager
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Junior Customer Success Manager mwd
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VestlaneMunich, Bavaria, GermanySenior Customer Success Manager mfd
DataGuardMünchen, Bavaria, GermanyIntro
Ready to excite customers and create real value Do you love building close relationships and ensuring that customers make the most of our products full potential Do you want to promote longterm satisfaction and success Then join the team and make a difference!
Company
We are a fastgrowing security and compliance tech company with a clear purpose : we protect the people behind the data. With over 250 team members worldwide and with offices in Munich Berlin London Vienna and Stockholm we help more than 4000 global customers get certified fast and build a strong and scalable risk posture. With AIpowered automation selfserve capabilities and additional tailored expert advice we offer our customers a seamless security and compliance experience to stay ahead of the rapidly evolving security landscape and challenges like the surge in cyberattacks.
Responsibilities
- You manage your own portfolio of mediumsized business customers and ensure they fully leverage the value of our solution
- You build strong longterm relationships conduct product demos and support customers in using our product optimally
- You work closely with decisionmakers or company founders understand their priorities and take proactive action to help them achieve their goals
- You identify challenges early lead solutionoriented discussions and ensure longterm customer satisfaction
- You analyze customer behavior and derive concrete actions to maximize their success with our solution
- You foster engagement with and among customers collect valuable success stories and share best practices
- You collaborate closely with teams such as Marketing Sales Product Development and Support to ensure a seamless customer experience
Benefits
Profile
LAST BUT NOT LEAST. FROM THE BOTTOM OF OUR HEARTS :
No matter your origin ethnicity gender identity religion or individual requirements; at DataGuard all that counts is the person you are. As Guards and Guardettes we are united not only by our dedication but also by our shared belief in our purpose : Protect the people behind the data. Convince us with your personality and your skills and together we will make great things happen. We are looking forward to meeting you!
Required Experience :
Manager
Key Skills
Children Activity,Customer Service,B2C,Ale,JavaScript,Asic
Employment Type : Full-Time
Experience : years
Vacancy : 1