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Client success manager • meckenheim

Zuletzt aktualisiert: vor 10 Tagen
(Senior) Customer Success and Support Manager (m / f / d)

(Senior) Customer Success and Support Manager (m / f / d)

Simon-KucherBonn, DE
Senior) Customer Success and Support Manager (m / f / d).Berlin| Bonn | Cologne | Frankfurt / Main | Hamburg | Munich.We are looking for newcolleagues to join our fast-growing Simon-Kucher Engine team as...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
IT-Techniker - Secure Client Management (m / w / d)

IT-Techniker - Secure Client Management (m / w / d)

Xecuro GmbHBonn, Nordrhein-Westfalen, Deutschland
Quick Apply
IT-Techniker - Secure Client Management (m / w / d).Zurück zu den Stellenanzeigen.IT-Techniker - Secure Client Management (m / w / d). Gestalten Sie mit uns die digitale Zukunft! Wir suchen Persön...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Client System Administrator (m / w / d)

Client System Administrator (m / w / d)

Actief Personalmanagement GmbHBonn
30,00 € stündlich
Client System Administrator (m / w / d).Für einen namhaften Kunden in Bonn suchen wir Sie als Client System Administrator (m / w / d) in Arbeitnehmerüberlassung. Das dürfen Sie von uns erwarten : .Sicherer Ar...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
(Senior) Manager Product Services – Client Software Delivery (m / f / d)

(Senior) Manager Product Services – Client Software Delivery (m / f / d)

Simon-Kucher & PartnersBonn, DE
Senior) Manager Product Services – Client Software Delivery (m / f / d).Berlin| Bonn | Cologne | Frankfurt / Main | Hamburg. Are you ready to drive your personal development inour fast-growing digital sof...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Partner Success Manager fmd

Partner Success Manager fmd

SAP LeanixBonn, North Rhine-Westphalia, Germany
SAP LeanIX enables organizations to continuously transform.Our platform helps to efficiently organize plan and manage IT landscapes supporting 1200 customers with Enterprise Architecture Management...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
(Junior) Business Development Representative (m / w / d)

(Junior) Business Development Representative (m / w / d)

SER Solutions Deutschland GmbHBonn, Deutschland
Vertrieb ist Deine Leidenschaft, und Du weißt, wie man Erfolge erzielt.Gemeinsam mit uns kannst Du deine Fähigkeiten weiterentwickeln und deine Karriere im SaaS Sales auf das nächste Level heben!.A...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Resident Manager (w / m / d) - Bonn

Resident Manager (w / m / d) - Bonn

MILESTONE Immobilien-Verwaltungs GmbHBonn, Nordrhein-Westfalen, Germany
Ready for your next MILESTONE?.Are you ready to lead a dynamic team in a fast-paced environment, where hospitality excellence, customer satisfaction, and operational efficiency are key? As the Resi...Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
(Senior) Product Success Manager (f / m / d) - Product Analytics

(Senior) Product Success Manager (f / m / d) - Product Analytics

LeanIXBonn, Germany
You'll serve as LeanIX's acknowledged lead expert in product-related data analytics, setting the research agenda and carrying out user behavior analysis. You will be responsible for the “product ana...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
IT-Support-Spezialist : in für Incident- und Client-Management

IT-Support-Spezialist : in für Incident- und Client-Management

High-Tech GründerfondsBonn
Diese Position bietet Dir ein breites Aufgabenspektrum vom Support über das Clientmanagement bis hin zur Mitarbeit in IT-Projekten. Organisation von Supportanfragen .Analyse und Behebung gemeldeter ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Manager / Inside Sales Orthodontics (m / w / x)

Customer Success Manager / Inside Sales Orthodontics (m / w / x)

Straumann GroupNordrhein-Westfalen
Die Straumann Group ist ein global führender Anbieter im Bereich der ästhetischen Zahnmedizin.Wir vereinen Erfahrung, wissenschaftliche Evidenz und Innovation mit Leidenschaft und bekennen uns zu k...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Consultant (m / w / d)

Customer Success Consultant (m / w / d)

Nexiga GmbHBonn, Germany
Kundenbetreuung und -bindung : Hauptansprechpartner für unsere Kunden aus den Branchen Telekommunikation, Energiewirtschaft, Handel, Immobilien sowie Banken und Versicherungen.Beratung der Kunden be...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
SAP Consultant (Success Factors) - für starkes Gehalt (m / w / d)

SAP Consultant (Success Factors) - für starkes Gehalt (m / w / d)

Intercon Solutions GmbHBonn, North Rhine-Westphalia, Germany
Quick Apply
Dein neuer Arbeitgeber, eine qualitätsorientierte IT-Unternehmensberatung im Rahmen innovativer SAP Personalmanagement-Software sucht Dich als. Und wenn Du magst, dann darfst Du Deinen Job auch.Ganz...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Sales Manager

Sales Manager

Glen Callum AssociatesKönigswinter
Our client, a leading provider of data and information services to the automotive industry, is part of a global organisation with a history of success in the automotive aftermarket.The Sales Manage...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Operations Manager

Operations Manager

Lekos GroupBonn, NRW, DE
Vollzeit
Quick Apply
Aufbau des ersten Mono Gyro Stores in der Region Bonn, Köln, Düsseldorf nach dem Vorbild der Pilotbetriebe in Thessaloniki, Griechenland, als Pilotbetrieb für Deutschland.Potenzielle Standorte zu s...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Specialist (m / w / d)

Customer Success Specialist (m / w / d)

GEUTEBRÜCKBonn, Nordrhein-Westfalen, Deutschland
Quick Apply
Customer Success Specialist (m / w / d).Customer Success Specialist (m / w / d).Experte für Video Management Lösungen.Wir helfen Werte zu schützen : Unsere Video Security Lösungen schützen Ihre Organisation...Mehr anzeigenZuletzt aktualisiert: vor 18 Tagen
  • Gesponsert
Customer Success Manager fmd

Customer Success Manager fmd

Scanbot SDK GmbHBonn, North Rhine-Westphalia, Germany
Are you ready to make a lasting impact in Customer Success Management Then join our experienced international team in Bonn as a fulltime. Customer Success Manager (f / m / d) and take your career to the...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Mitarbeiter (m / w / d) Client- und Usermanagement

Mitarbeiter (m / w / d) Client- und Usermanagement

Marienhaus Dienstleistungen GmbHBad Neuenahr-Ahrweiler, DE
Aufgaben in einem aufgeschlossenen, motivierten Team.Arbeitsverhältnis und Möglichkeiten zur Entwicklung innerhalb des Unternehmens durch gezielte Fort- und Weiterbildung.Flexibilität bei den Arbei...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Dell PowerProtect Data Manager

Dell PowerProtect Data Manager

freelance.caBonn, Allemagne
Dell PowerProtect Data Manager.My client, a large consultancy, is in need of a Dell PowerProtect Data Manager for a 6 month rolling contract, 100% remote, with my client based in Bonn.The ideal can...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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(Senior) Customer Success and Support Manager (m / f / d)

(Senior) Customer Success and Support Manager (m / f / d)

Simon-KucherBonn, DE
Vor 30+ Tagen
Stellenbeschreibung

Senior) Customer Success and Support Manager (m / f / d)

InGermany  - Berlin| Bonn | Cologne | Frankfurt / Main | Hamburg | Munich

We are looking for newcolleagues to join our fast-growing Simon-Kucher Engine team as (Senior)Customer Success and Support Manager.

Simon-Kucher is at the forefront of innovationin our space, inventing business models, algorithms, solutions, and methodologies. And Simon-Kucher Engine’s digital end-to-endsolutions deliver sustained top-line impact for our clients. Are you interestedin working in a team of digital evangelists with a can-do attitude? Want toexperience the dynamics of agile processes in open-minded teams? How aboutgetting creative in a startup atmosphere with a steep development curve andflat hierarchies? And most importantly, do you want to make a difference? Thenyou've come to the right place.

What makes us special :

  • Advance your career with exciting professional opportunities in our thriving company with a startup feel
  • Add to your experience with our projects that focus on growth, have a positive impact, and truly matter
  • Voice your unique ideas in a corporate culture defined by our entrepreneurial spirit, openness, and integrity
  • Feel at home working with our helpful, enthusiastic colleagues who have great team spirit
  • Broaden your perspective with our extensive training curriculum and learning programs (e.g. LinkedIn Learning)
  • Speak your mind in our holistic feedback and development processes (e.g. 360-degree feedback)
  • Satisfy your need for adventure with our opportunities to live and work abroad in one of our many international offices
  • Enjoy our benefits, such as hybrid working, daycare allowance, corporate discounts, and wellbeing support (e.g. Headspace)
  • Unwind in our break areas where you can help yourself to the healthy snacks and beverages provided
  • See another side of your coworkers at our frequent employee events and highly anticipated World Meeting and Holiday Party

How you will create an impact :

  • You will be in charge of developing and managing a scalable multi-product customer success and support team and operations.
  • You will be responsible for ensuring and evaluating customer success and satisfaction for both our custom and off-the-shelf software solutions.
  • Your role will involve recruiting, coaching, and training customer success and support representatives.
  • Your responsibility will also include ensuring of engagement, delivering quality work, and promoting optimal performance for every team member, and you remove roadblocks to their work.
  • You will monitor and guarantee that our service level agreements with clients are fulfilled in collaboration with technical and service teams.
  • You will be the primary point of escalation for incoming support incidents.
  • You will review support cases and statistics toimprove processes, and report key numbers and trends to management.

    • About you :

  • You have a bachelor’s or master’s degree (business, computer science or a related field).
  • Your professional journey includes a minimum of 5 years of professional experience in customer success or support organizations in the software industry.
  • Your skill set includes robust analytical and problem-solving abilities, coupled with a hands-on mentality.
  • You possess strong interpersonal, communication and team building skills together with time-management, planning, and organizational skills.
  • Your skillset includes the ability to work collaboratively and thrive in a team environment.
  • You are fluent in English (proficiency in additional languages, especially German, is a strong advantage).