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Client success manager Jobs in St. Ingbert
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Client success manager • st ingbert
Customer Success Manager
OVHcloudSaarbrücken, DE- Gesponsert
Marketing Manager
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Bentz GmbH & Co. KGSaarbrücken, Saarland, GermanyCustomer Success Manager
OVHcloudSaarbrücken, DECustomer Success Manager M / F / X
Within your #OneTeam
- You will be in charge to secure adoption and drive customer satisfaction
- You will build customer loyalty to fight churn
- You will reduce Time-to-Value for OVHcloud’s customers
- You will increase account income through cross-selling & upselling
- You will bring the voice of the customer and advocate him within OVHcloud
Your main responsibilities
Your future impact
In 6 months
And in 1 year
Skills required
You are customer centric, and you have a demonstrable experience Customer-facing interactions.
You have experience in Information Technology field (Cloud, network, operating systems, storage and / or virtualization) and know the benefits and challenges of moving to the cloud
You are equipped with strong interpersonal skills : diplomacy, eloquence, enthusiasm, and commercial flair
You have communication skills in German (at least C1) and English (B2 level required)
You are dedicated and want to have a positive impact on your internal and / or external contacts
You know how to evaluate and control the risk and manage situations of conflict
You are organized, disciplined, and have a good team spirit
You collaborate easily with cross-functional teams
You are autonomous and know how to take initiative
That's a plus