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Complaint manager • berlin

Zuletzt aktualisiert: vor 21 Stunden
Banking Complaints Management Specialist (all genders)

Banking Complaints Management Specialist (all genders)

JPMorgan Chase & Co.Berlin, Germany
Excited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide? .Join us a...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Project Manager

Project Manager

D.med SoftwareBerlin, DE
Med Healthcare Group, headquartered in Düsseldorf, Germany.We began as a small team of passionate developers and have rapidly grown into a dynamic company specializing in advanced software systems ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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  • Neu!
Marketing Manager

Marketing Manager

PrysmianBerlin, Berlin, DE
Erhöhen Sie Ihre Chancen auf ein Vorstellungsgespräch, indem Sie den folgenden Überblick über diese Stelle lesen, bevor Sie sich bewerben. Prysmian ist ein weltweit führender Anbieter von Kabelsyste...Mehr anzeigenZuletzt aktualisiert: vor 21 Stunden
Vigilance & Complaint Manager (m / w / d)

Vigilance & Complaint Manager (m / w / d)

engineering people GmbHBerlin, de
Vigilance & Complaint Manager (m / w / d).Berlin .Erfassung von Reklamationen, Bewertung der Kritikalität...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Assistant Manager / Manager - Tax Compliance

Assistant Manager / Manager - Tax Compliance

Arendt Investor ServicesBiesdorf, DE
Arendt Investor Services (AIS) is the investor services’ arm of Arendt.We help clients to efficiently run the operational side of their business, bringing peace of mind to investors.Equipped with t...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Product Quality Specialist

Product Quality Specialist

SumUpBerlin, Germany
About the role As a Product Quality Specialist you will join the Supply Chain and Logistics team part of the broader Hardware team. You will be responsible for supe...Mehr anzeigenZuletzt aktualisiert: vor 21 Tagen
Pharmazeutin Chemikerin (mwd) Quality Assurance Specialist GMP

Pharmazeutin Chemikerin (mwd) Quality Assurance Specialist GMP

SGSBerlin, Berlin, Germany
Prüfung und Freigabe von Rohdaten und Berichten der pharmazeutischen Analytik.Bearbeitung von OOX Deviation Change Control CAPA und Complaint-Vorgängen. Verantwortung für Supplier Qualification und ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Customer Service Trainee - German Speaker

Customer Service Trainee - German Speaker

Advanzia BankBiesdorf, DE
CUSTOMER SERVICE TRAINEE - GERMAN SPEAKER.Kickstart your career in our Customer Service Department!.Luxembourg? This is your chance!. As a trainee in the Customer Service team, you will support the ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Region Quality & Lean Leader Central Europe (mwd)

Region Quality & Lean Leader Central Europe (mwd)

GE VernovaBerlin, Berlin, Germany
Lead the Quality function across a Region : .ITO (Inquiry to Order) to OTR (Order To Remission) execution processes & their associated functions such as Tendering Project Manager Engineering Proc...Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
Program Manager Executive Programs Event Manager Project Manager Research Grants Manager

Program Manager Executive Programs Event Manager Project Manager Research Grants Manager

ESMT BerlinBerlin, Berlin, Germany
PhD programs as well as executive education across its.Berlin various locations around the world online and in an online blended format. We strongly believe in cross-team collaboration to achieve ou...Mehr anzeigenZuletzt aktualisiert: vor 22 Tagen
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Salesforce Manager / Senior Manager Consulting

Salesforce Manager / Senior Manager Consulting

MA (Montreal Associates)Berlin, DE
Salesforce Manager / Senior Manager Consulting.Office locations : Berlin, Düsseldorf, Frankfurt, Hamburg, Cologne, Stuttgart, Munich, Nuremberg. Are you ready to take a leading role in shaping and deli...Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
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Facility Manager / Workplace Ops Manager

Facility Manager / Workplace Ops Manager

N26 GmbHBerlin
N26 has reimagined banking for today's digital world.Technology and design empower everything we do and it's how we are building the global banking platform the world loves to use.We've eliminated ...Mehr anzeigenZuletzt aktualisiert: vor 18 Tagen
Customer Service Specialist SpanishItalianFrenchGerman-speaking (mfd)

Customer Service Specialist SpanishItalianFrenchGerman-speaking (mfd)

mute-labsBerlin, Berlin, Germany
Do you truly care about turning customers challenges into positive experiences.Do you take customer issues seriously but you also know how to say no with kindness and professionalism.Do you enjoy t...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Outcomes Lead - Associate (all Genders)

Customer Outcomes Lead - Associate (all Genders)

JPMorganChaseBerlin, Berlin, Germany
Are you ready to make a significant impact in the financial industryJoin us to ensure customer satisfaction through comprehensive outcomes testing across diverse products and channels.As a Customer...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Community Manager

Community Manager

AriseBerlin, Germany
Seek a new challenge in an autonomous position with the power to achieve quick results.Arise is a popular weight loss app that's active worldwide, with 8M+ downloads and a 4.Join our team and be a ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Office Manager

Office Manager

GnosisBerlin, Berlin, Germany
Location : Berlin fully On-site.We are looking for an Office Manager to join our Berlin team.This person plays a key role in ensuring the smooth efficient and professional operation of our workplace...Mehr anzeigenZuletzt aktualisiert: vor 9 Tagen
UA Manager

UA Manager

BornBerlin, Germany
Quick Apply
Friends that enter your life at the right moment.Friends that last for a lifetime, always there for you whenever you need them most. Because everyone deserves a great friend.We now have over 15 mill...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Vertriebsmitarbeiter • und Account Manager • (Labor Partner)

Vertriebsmitarbeiter • und Account Manager • (Labor Partner)

Mineral Waste Manager GmbHBerlin, Germany
Homeoffice
Quick Apply
Verantwortung und Mitaufbau | Apple Ausstattung | Bestehendes Kundennetzwerk.Als Vertriebsmitarbeiter • und Account Manager • übernimmst du den Auf- und Ausbau unseres Kunden- und Partnerstammes in...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Product Quality Specialist

Product Quality Specialist

SumupBerlin, Germany
As a Product Quality Specialist you will join the Supply Chain and Logistics team part of the broader Hardware team.You will be responsible for supervising the Quality Policy of our proprietary pro...Mehr anzeigenZuletzt aktualisiert: vor 20 Tagen
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Banking Complaints Management Specialist (all genders)

Banking Complaints Management Specialist (all genders)

JPMorgan Chase & Co.Berlin, Germany
Vor 30+ Tagen
Stellenbeschreibung

Excited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide?

Join us at JPMorgan & Chase Co. at our newest European hub for Chase bank, located in the heart of Berlin. In this exciting chapter of continued growth and expansion for Chase, we’re looking for passionate Complaints Management Specialists.

As a Complaints Management Specialist in our Banking Operations department, you will help us effectively resolve customer complaints and create an exceptional customer experience.

Job responsibilities

  • Receive and process complaints from customers and regulatory authorities in Germany
  • Develop solutions to complex customer inquiries independently and in close cooperation with internal departments.
  • Create a unique customer experience that is fair, consistent and transparent and ensure exceptional service at all times, both through direct conversation and written correspondence
  • Act as a specialist in complaint processing

Required qualifications, capabilities and skills

  • Experience in complaint management at a financial institution in the German-speaking market.
  • Completed banking apprenticeship or comparable education
  • Fluent written and spoken German and conversational level of English
  • Excellent written and spoken communication skills
  • Knowledge of the relevant regulatory requirements
  • Ability to make our customers feel valued and heard while solving their problems.
  • #ICBCareer