Complaint manager Jobs in Karlsdorf-Neuthard
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Complaint manager • karlsdorf neuthard
Global Sales Manager
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Blue YonderKarlsruheGlobal Sales Manager
Mycronic USAKarlsruhe, DEU- Quick Apply
Global Sales Manager - W / M / D
Do you want to be part of an organization on the cutting edge of technology?
We're looking for talented people to join our motivated and friendly team. We have an open, collaborative, and flexible environment. You'll work alongside leading industry experts and take on challenging projects that bring tomorrow's electronics to life. If you want to make a difference, are an effective communicator, love a good challenge, and easily embrace change, your next career adventure awaits!
Mycronic is a global high-tech company whose innovative solutions have been advancing electronics technology for over 40 years. Today we continue to grow and serve customers in an expanding variety of industries. What we do impacts the future of technology, and in turn, the way we live our lives tomorrow.
Summary
We are looking for an experienced Global Sales Manager to join Mycronic's Global Technologies division working within our Photonic Interconnects business line (Vanguard Automation). This role will be joining Vanguard Automation at a critical time for our business. The Global Sales Manager will be responsible for developing and closing business opportunities aligned with our short and long-term objectives. Specifically this role will grow order intake and profitable revenue, as well as to increase adoption of Vanguard's emerging technology and solutions with commercial customers
Vanguard Automation is a growing early stage company and as such the Global Sales Manager will work closely with the Applications, Support and Delivery teams, as well as indirect channels to successfully develop and close business opportunities. This role will share customer feedback that can be leveraged for relevant for product development. Additionally this position will shape and execute Vanguard Automation's go-to-market strategy and ensure customers success at every touchpoint.
A successful candidate will be a strategic thinker, with a solid understanding of relevant end-user markets and applications pertaining to photonic packaging and integration, as well as a possess a track record in lead generation, closing business opportunities, and account management. We are seeking a strong, customer centric business leader, who has the ability to find creative solutions to complex challenges, while building brand awareness and trust in Vanguard Automation's unique technology and products.
Key Responsibilities
- Takes over, grows, and successfully converts a growing opportunity pipeline in collaboration with the Sales, Applications and Services organization
- Initiates, s upports and guides sales collaborations with sales personnel of other Mycronic divisions and / or product lines where viable
- Evolves scalable sales processes to capture new business opportunities, maximize opportunity conversion, and to establish and continuously improve forecasting (including CRM)
- Where aligned to the company's strategy, identifies and pursues new partnership opportunities and channels in close collaboration with the company's leadership
- Drives feedback to, and collaborate with the organization's leadership team to refine and execute its go-to-market strategy to continuously drive adoption and revenue growth in line with the company's strategy and targets
- Ensures a first-class customer experience through responsive and effective customer engagement processes
- Supports other teams in prioritizing customer engagements, and in setting and managing customer expectations, in particular with regards to high-profile customers / key-accounts
- Monitors and improve customer success KPIs, including renewal rates and upsell opportunities
Experience and Qualifications
Our Culture of Collaboration & Personal Growth
For a company founded on passion, collaboration and outside-the-box thinking, there is no greater asset than a diverse workforce. It is the cornerstone of our global, internal culture, and we actively promote an inclusive and healthy work environment by embracing diversity and showing compassion for our colleagues. Not only does it fuel our innovation capabilities, but it also deepens our understanding of our customers as well as the different cultures in which we operate. We believe quite simply that diversity is our competitive edge.
Job Posted by ApplicantPro