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Technical Service Director (m / f / d)

Technical Service Director (m / f / d)

SigenergyRhineland-Palatinate, Germany
Homeoffice
Vollzeit
Quick Apply
Technical Service Director (m / f / d).As Technical Service Director, you will lead and oversee the entire service operations for Sigenergy's energy storage systems (ESS) across the DAC...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Clinical Support Specialist - Rheinland-Pfalz, Teile Hessens und Baden-Würtemberg (7175)

Clinical Support Specialist - Rheinland-Pfalz, Teile Hessens und Baden-Würtemberg (7175)

Guided SolutionsRheinland-Pfalz, Teile Hessens und Baden-Würtemberg
Our customer is a leading medical technology company that offers minimally invasive medical devices worldwide.As a family business, our customer strives to provide the best outcome for patients and...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Sachbearbeiter / in Customer Service (m / w / d)

Sachbearbeiter / in Customer Service (m / w / d)

PACCORZell (Mosel), Rhineland-Palatinate, Germany
Unser übergeordnetes Ziel ist es, das zu schützen, was es wert ist, geschützt zu werden : unseren Planeten, die Produkte unserer Kunden sowie unsere Mitarbeiter. Wir verfügen über ein hohes Know-how ...Mehr anzeigenZuletzt aktualisiert: vor 8 Tagen
Customer Success Manager / Inside Sales Orthodontics (m / w / x)

Customer Success Manager / Inside Sales Orthodontics (m / w / x)

Straumann GroupRheinland-Pfalz
Die Straumann Group ist ein global führender Anbieter im Bereich der ästhetischen Zahnmedizin.Wir vereinen Erfahrung, wissenschaftliche Evidenz und Innovation mit Leidenschaft und bekennen uns zu k...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Supply Clerk - GERMANY

Supply Clerk - GERMANY

GER ManTech Europe Systems CorpDEU, Baumholder, DEU2
Vollzeit
Secure our Nation, Ignite your Future.Must obtain or already have an active.Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come fir...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Debitorenbuchhalter und AR-Department / Mahnverfahren (m / w / d)

Debitorenbuchhalter und AR-Department / Mahnverfahren (m / w / d)

Meliva GmbH - HVLandstuhl, Deutschland
Meliva – das ist moderne Medizin mit finnischem Erfolgsrezept.Seit Ende 2021 bauen wir mit Meliva eine Marke für ambulante und stationäre Versorgung in Deutschland auf. Unsere Wurzeln sind in Finnla...Mehr anzeigenZuletzt aktualisiert: vor 22 Tagen
TRICARE Beneficiary Services Representative - Ramstein-C

TRICARE Beneficiary Services Representative - Ramstein-C

00100 LEIDOS, INC.Ramstein, Germany
Vollzeit
Do you have more to give, want to learn new skills and be part of a team with a rewarding mission?.Leidos has the perfect job for you in Ramstein-Germany!. Leidos, where we take pride in making a di...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Industrieelektriker - Betriebstechnik (m / w / d) - Qualitätsmanagement, IT

Industrieelektriker - Betriebstechnik (m / w / d) - Qualitätsmanagement, IT

U.S. Air Force – Personalbüro Ramstein Air BaseRamstein-Miesenbach, DE
Air Force aus Film und Fernsehen - andere aus aktuellem Politikgeschehen.Haben Sie Lust, sie hautnah zu erleben? Überzeugen Sie sich davon, dass Sie kein Soldat sein müssen, um bei der stärksten...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Experience Associate - Join Our Family!

Customer Experience Associate - Join Our Family!

ExchangeRamstein, Germany
Oversees associates in the execution of strategies to deliver a tailored customer experience within assigned department(s). Utilizes leadership skills to empower associates to create a positive envi...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Evening Program Coordinator, Ramstein

Evening Program Coordinator, Ramstein

University of Maryland Global CampusGermany, Ramstein
Teilzeit
Overseas Contingent III, (50% FTE) Part-Time, Grade 003.University of Maryland Global Campus (UMGC) Overseas seeks an Evening Program Coordinator. The PC reports to and works with the Site Lead in t...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Verkaufsmitarbeiter : in RLP / Hessen (m / w / d)

Verkaufsmitarbeiter : in RLP / Hessen (m / w / d)

VodafoneBaumholder, Germany
Verkaufsmitarbeiter : in RLP / Hessen (m / w / d) .Bei Vodafone arbeiten wir jeden Tag an einer besseren Zukunft.Für eine Welt, die besser vernetzt, inklusiver und nachhaltiger ist.Denn für uns ist Technol...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Cultural Adaptation Advisor

Cultural Adaptation Advisor

Ladgov CorporationBaumholder, Rhineland-Palatinate, DE
Quick Apply
Position name : Cultural Adaptation Advisor Location : Baumholder, Germany Qualification for Employment : Minimum Requirements : Minimum of 1 (one) year experience in ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Operations Intern - Start Date 2025 - Ramstein-Miesenbach

Operations Intern - Start Date 2025 - Ramstein-Miesenbach

Amazon Erfurt GmbHRamstein-Miesenbach, Rhineland-Palatinate, DEU
Please note : we have numerous opportunities across Germany and require flexibility in terms of locations; when applying for the role, please be sure to list all your location preferences around Ger...Mehr anzeigenZuletzt aktualisiert: vor 16 Tagen
VA Benefits Advisor - Ramstein, Germany

VA Benefits Advisor - Ramstein, Germany

CALIBRE SystemsRamstein
VA Benefits Advisor - Ramstein, Germany.Management Consulting and Digital Transformation company, is looking for a Benefits Advisor to support our client at Ramstein, Germany.Conduct transition act...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Relocation Readiness Assistant / Lending Closet Admin / Administrative support

Relocation Readiness Assistant / Lending Closet Admin / Administrative support

French ConsultingBaumholder, DE
Quick Apply
We are looking for individuals who want to join our Team at ACS Baumholder Kaserne, Germany.JOB OPENING Title : Relocation Re...Mehr anzeigenZuletzt aktualisiert: vor 22 Tagen
EURASIA SME (Operations Research Analyst 3) - 19463

EURASIA SME (Operations Research Analyst 3) - 19463

Huntington Ingalls IndustriesFlugplatz, RP, DEU, Rheinland-Pfalz, Germany
Vollzeit
Employment Type : Full Time / Salaried / Exempt.Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance and Reconnaissance (C5ISR). HII’s Mission Technologies division.From towers ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Verkäufer im Einzelhandel (m / w / d) Mobilfunkshop | Teilzeit oder Vollzeit

Verkäufer im Einzelhandel (m / w / d) Mobilfunkshop | Teilzeit oder Vollzeit

mobilezoneRamstein, Deutschland
Du willst deinen Tag in einem anderen Land verbringen? Deine Englischkenntnisse aktiv anwenden? Aber du möchtest nicht weit reisen? Kein Problem! . Als Sales Agent in unserem mobile store auf der Ba...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Relocation Readiness Assistant

Relocation Readiness Assistant

PZI International Solutions, Inc.Baumholder, DEU
Quick Apply
Relocation Readiness Assistant.ACS Smith Barracks, Building 8666, Baumholder, Germany.Associate degree or equivalent education. One (1) year of information & referral or customer service experie...Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
  • Gesponsert
German Speaking Google Ads Sales Account Manager in Barcelona

German Speaking Google Ads Sales Account Manager in Barcelona

Cross Border TalentsRhineland-Palatinate, Rhineland-Palatinate, Germany
Join our dynamic team at Teleperformance in vibrant Barcelona and work on an exciting project with Digital Marketing Ads a gamechanging tool for businesses everywhere!. If you are techsavvy creativ...Mehr anzeigenZuletzt aktualisiert: vor 19 Tagen
  • Neu!
TRICARE Beneficiary Services Representative - Ramstein, Germany

TRICARE Beneficiary Services Representative - Ramstein, Germany

LeidosRamstein, DE, Germany
Make a Difference – Join Our Leidos TRICARE Team at Ramstein, Germany!.Are you looking for a rewarding opportunity? Leidos is accepting applications for a. TRICARE Beneficiary Services Representativ...Mehr anzeigenZuletzt aktualisiert: vor 9 Stunden
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Technical Service Director (m / f / d)

Technical Service Director (m / f / d)

SigenergyRhineland-Palatinate, Germany
Vor 30+ Tagen
Anstellungsart
  • Vollzeit
  • Homeoffice
  • Quick Apply
Stellenbeschreibung

Technical Service Director (m / f / d)

Location : DACH Region

Employment Type : Full-Time

About the Role

As Technical Service Director, you will lead and oversee the entire service operations for Sigenergy's  energy storage systems (ESS) across the DACH region. Your mission is to ensure best-in-class service quality, customer satisfaction, and operational excellence while driving strategic service initiatives. You will manage technical support teams, develop service frameworks, and strengthen relationships with installers, EPCs, and distributors to deliver exceptional after-sales service and technical training.

This role requires strong technical expertise, leadership, and strategic vision to enhance service efficiency, scalability, and customer experience.

Key Responsibilities :

Service Operations & Strategy

  • Develop and implement a comprehensive service strategy , ensuring seamless technical support and after-sales service for inverter & ESS solutions.
  • Lead, manage, and expand the service team, including field engineers and technical support staff.
  • Establish and continuously improve service processes, response time, and efficiency KPIs in coordination with global HQ.
  • Oversee on-site service, remote support, and warranty processes to ensure high service levels.
  • Build scalable service models to support business growth and market expansion.

Customer Success & Technical Support

  • Act as the primary escalation point for complex service issues, ensuring swift resolution and customer satisfaction.
  • Strengthen customer relationships with EPCs, wholesalers, and installers , ensuring their technical needs are met.
  • Implement data-driven service performance monitoring , identifying trends and areas for improvement.
  • Ensure compliance with industry regulations and technical standards.

    • Training & Knowledge Management

  • Oversee the development of technical training programs for installers, distributors, and internal teams.
  • Deliver advanced training sessions (both online and face-to-face) on installation, maintenance, and troubleshooting.
  • Ensure up-to-date technical documentation , including manuals, troubleshooting guides, and service reports.

    • Leadership & Stakeholder Management

  • Serve as the voice of the customer , providing feedback to product development and R&D teams.
  • Collaborate with sales, R&D, and operations to drive service innovation and improve product reliability.
  • Provide strategic insights to optimize service profitability and reduce operational costs .

    • What We Are Looking For

  • Bachelors or Masters degree in Electrical Engineering, Renewable Energy, or a related field.
  • 10+ years of experience in service management, after-sales support, or operations within the solar & ESS industry.
  • Proven leadership experience , managing service teams and technical support functions.
  • Deep technical expertise in solar, energy storage systems, and inverter technologies .
  • Strong project management skills , with the ability to oversee service strategy and execution.
  • Customer-focused mindset , with a passion for delivering high-quality service and technical excellence.
  • Fluent in English and German (additional European languages are a plus).