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Customer associate Jobs in Dietramszell
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Customer associate • dietramszell
Customer Support Specialist
IdentivSauerlach, Bavaria, Germany- Gesponsert
German-speaking Customer Service Representative in Bulgaria
Cross Border TalentsBavaria, Bavaria, Germany- Gesponsert
IT Inhouse Consultant - Business Intelligence / SAP BW (f / m / d)
TÜV SÜD AGWolfratshausen, DE- Gesponsert
Customer Service Consultantin mwd
SGSBad Tölz-Wolfratshausen, Bavaria, Germany- Gesponsert
Support Associate- Full Time
Borealis AGBayern, GermanyCustomer Relationship Manager (m / w / d)
ProSoft GmbHGeretsried, Bavaria, Germany- Gesponsert
Sachbearbeiter Customer Service (m / w / d)
VIRION med. u. pharm. Handelsgesellschaft mbHBayern, GermanyTeamleitung Customer Service (m / w / d)
REVIDERM AGSauerlach, Bayern, DE- Gesponsert
Clinical Research Associate- home based (m / w / d)
Apurano Pharmaceuticals GmbHWarngau, Deutschland- Gesponsert
Electromagnetic design engineer (f / m / d) for the field of electrical machines - Entwicklung, IT
dynamic E flow GmbHValley, DE- Gesponsert
Disponent (m / w / d) Euronationaler Fernverkehr
Dachser SEMünchen, Region München, Bayern; Regierungsbezirk Oberbayern;Bayern, GermanyHead of Customer Acquisition & Retention (m / w / d)
Bergzeit GmbHOtterfing, Bayern, DeutschlandField Application Engineer (m / f / d)
SigenergyBavaria, GermanyField Service Engineer
microTECH Global LtdBayern, Germany(Associate) Consultant | Controlling & Accounting (all genders)
LucaNetBavaria, Remote, DECustomer Success Manager Fieldwire (m / w / d) - 100% Remote
Hilti GroupArbeitsort = Wohnort, Bayern, DeutschlandBTA (m / f / d)
GULP – experts unitedHolzkirchen, Oberbayern- Gesponsert
Aushilfe mwd Paketannahme und Auftragsprfung im Customer Service
EurofinsBad Tölz-Wolfratshausen, Bavaria, GermanyMitarbeiter Customer Support / Help Desk (m / w / d)
HaysGeretsriedOrder Execution Engineer (f / m / d)
EagleBurgmannWolfratshausen, GermanyCustomer Support Specialist
IdentivSauerlach, Bavaria, GermanyDescription
Technology With a Mission
Identiv IoT is at the forefront of IoT innovation, transforming everyday objects into smart, connected devices. Embedded in over billion global IoT applications, our advanced IoT solutions seamlessly connect physical objects to digital identities, enhancing global connectivity and driving innovation. Complemented by our powerful connecting cloud, we deliver complete, customized experiences that cater to our customers' unique needs. At Identiv IoT, we swiftly respond to client requirements, constantly push the boundaries of IoT technology, and ensure the highest quality in our products.
At Identiv IoT, every individual and every action holds significance. We firmly believe that the key to our success lies in having the best individuals occupying exciting, aligned, relevant, and empowered roles with clear missions, goals, and measurable outcomes. Join us and be a part of shaping the future of IoT technology.
Identiv IoT Values
Innovation : We lead the way in IoT technology, creating smart, connected solutions that transform everyday objects into intelligent devices.
Connectivity : We bridge the gap between the physical and digital worlds, making connectivity simple and reliable.
Security : We prioritize security in every solution, ensuring data integrity and protection against cyber threats.
Sustainability : We are committed to creating eco-friendly solutions that enhance business operations while reducing environmental impact.
Position Summary
The Customer Support Specialist is responsible for delivering exceptional customer service by addressing inquiries, resolving issues, and providing information to ensure a positive customer experience. This role involves collaborating closely with sales, marketing, operations, product management, and factory teams to ensure operational excellence, customer retention, and satisfaction.
Responsibilities and Duties
- Serve as the primary point of contact for customers, addressing inquiries, resolving issues, and providing information to ensure a positive customer experience.
- Act as the bridge between Sales, Customer Support, and the Factory, fostering collaboration and ensuring seamless communication.
- Support the Sales Team throughout the sales cycle, providing knowledgeable assistance and maintaining a deep understanding of products and services.
- Analyze customer data to identify trends, preferences, and areas for improvement, contributing to an enhanced customer experience.
- Oversee the entire support process, from initial contact to issue resolution, ensuring a smooth and efficient customer support experience.
- Develop healthy customer relationships by enhancing their knowledge of products and services, acting as a trusted advisor, and promoting transparency.
- Evaluate and analyze customer needs to provide tailored solutions and personalized support.
- Provide comprehensive support to customers, assisting them in resolving their issues promptly and effectively.
- Take a proactive approach by supplying customers with relevant product-related documents to prevent potential issues and ensure a seamless experience with our products.
- Manage project activities overseeing the distribution and collection of customer questionnaires, coordinating with various teams to gather information, creating and updating FAQs, and organizing data in customer folders for future reference and utilization.
- Onboard new clients effectively, providing guidance, training, and support to ensure a seamless transition and promote customer loyalty.
- Act as a customer advocate within the organization, representing customer interests and advocating for their needs.
- Promote customer loyalty through proactive communication, problem-solving, and delivering exceptional service that exceeds expectations.
- Manage projects related to customer support and service improvement initiatives, collaborating with cross-functional teams to achieve objectives.
Requirements
Characteristics Desired
Benefits