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Customer associate • kirchberg

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Technical Service Director (m / f / d)

Technical Service Director (m / f / d)

SigenergyRhineland-Palatinate, Germany
Homeoffice
Vollzeit
Quick Apply
Technical Service Director (m / f / d).As Technical Service Director, you will lead and oversee the entire service operations for Sigenergy's energy storage systems (ESS) across the DAC...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
  • Neu!
Technical Project Manager (m / f / x) Electrical Engineering

Technical Project Manager (m / f / x) Electrical Engineering

Exide Technologies GmbHRheinland-Pfalz, Germany
Energizing a new world with Exide Technologies.Exide Technologies ( ) is an internationally leading provider of innovative and sustainable battery storage solutions for automotive and industrial a...Mehr anzeigenZuletzt aktualisiert: vor 15 Stunden
Clinical Support Specialist - Rheinland-Pfalz, Teile Hessens und Baden-Würtemberg (7175)

Clinical Support Specialist - Rheinland-Pfalz, Teile Hessens und Baden-Würtemberg (7175)

Guided SolutionsRheinland-Pfalz, Teile Hessens und Baden-Würtemberg
Our customer is a leading medical technology company that offers minimally invasive medical devices worldwide.As a family business, our customer strives to provide the best outcome for patients and...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
EURASIA SME (Operations Research Analyst 3) - 19463

EURASIA SME (Operations Research Analyst 3) - 19463

Huntington Ingalls IndustriesFlugplatz, RP, DEU, Rheinland-Pfalz, Germany
Vollzeit
Employment Type : Full Time / Salaried / Exempt.Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance and Reconnaissance (C5ISR). HII’s Mission Technologies division.From towers ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
German Speaking Customer Advisor in Sofia

German Speaking Customer Advisor in Sofia

Cross Border TalentsRhineland-Palatinate, Rhineland-Palatinate, Germany
Are you ready to elevate your career with a global leader in technology and services We are a company dedicated to empowering the worlds most renowned brands through cuttingedge technology and inte...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
  • Gesponsert
IT-System Engineer IT-Security & Networking (m / w / d)

IT-System Engineer IT-Security & Networking (m / w / d)

NetPlansSimmern, DE
Bereichen Managed Security, Unified Thread Management, Mobile-Device-Security, Secure Network und Secure Endpoint an.Nach einer Einarbeitungsphase übernehmen Sie Verwantwortung für die IT...Mehr anzeigenZuletzt aktualisiert: vor 16 Tagen
Sachbearbeiter / in Customer Service (m / w / d)

Sachbearbeiter / in Customer Service (m / w / d)

PACCORZell (Mosel), Rhineland-Palatinate, Germany
Unser übergeordnetes Ziel ist es, das zu schützen, was es wert ist, geschützt zu werden : unseren Planeten, die Produkte unserer Kunden sowie unsere Mitarbeiter. Wir verfügen über ein hohes Know-how ...Mehr anzeigenZuletzt aktualisiert: vor 13 Tagen
Customer Success Manager / Inside Sales Orthodontics (m / w / x)

Customer Success Manager / Inside Sales Orthodontics (m / w / x)

Straumann GroupRheinland-Pfalz
Die Straumann Group ist ein global führender Anbieter im Bereich der ästhetischen Zahnmedizin.Wir vereinen Erfahrung, wissenschaftliche Evidenz und Innovation mit Leidenschaft und bekennen uns zu k...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Mitarbeiter (m / w / d) Vertriebsinnendienst

Mitarbeiter (m / w / d) Vertriebsinnendienst

ARMON GmbHKastellaun
Mitarbeiter (m / w / d) Vertriebsinnendienst.Das ARMON Experten-Team sucht Sie!.Wir suchen zum nächstmöglichen Zeitpunkt einen motivierten und engagierten Vertriebsmitarbeiter (m / w / d) für den Innen- un...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
aircraft maintenance estimator (m / f / d)

aircraft maintenance estimator (m / f / d)

HANGAR 901 Aircraft Maintenance GmbHLautzenhausen, Rheinland-Pfalz, Deutschland
Quick Apply
HANGAR 901 Aircraft Maintenance GmbH | softgarden.German quality with international team spirit! HANGAR 901 is one of the largest independent aircraft maintenance companies in Europe.With more than...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
(Sr.)CRA Germany

(Sr.)CRA Germany

Edwards LifesciencesGermany, Rheinland Pfalz, Remote
Homeoffice
Vollzeit
CRA II or SCRA (ideally with minimum of 3 years experience of monitoring) based in Germany or other environs.Is capable of conducting SIVs, IMVs and COVs independently. Has a solid working knowledge...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Personal Financial Counselor, PFC Baumholder, GE

Personal Financial Counselor, PFC Baumholder, GE

Magellan Health ServicesRheinland- Pfalz, , Germany
Vollzeit
This position will provide personal financial services at assigned military installations.Primary responsibilities include the full breadth of personal financial counseling services to military ser...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Sales Assistant (m / w / d) in Teilzeit in Sulzbach - Main-Taunus Zentrum

Sales Assistant (m / w / d) in Teilzeit in Sulzbach - Main-Taunus Zentrum

ZaraSulzbach, Rhineland-Palatinate, Germany
Quick Apply
AT INDITEX WE LOVE YOU FOR WHO YOU ARE!.WIR SUCHEN DICH ALS SALES ASSISTANT (m / w / d) IN TEILZEIT FÜR UNSEREN ZARA STORE IN SULZBACH - MAIN-TAUNUS ZENTRUM!. DO SOMETHING AMAZING EVERYDAY – Deine neuen...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Compliance Monitoring Engineer (HHN)

Compliance Monitoring Engineer (HHN)

RyanairHahn, RP, DE
Quick Apply
Prestwick Aircraft Maintenance GmbH.German company and one of the six Heavy Aircraft Maintenance bases of PAML Group.We carry out maintenance on Ryanair’s entire fleet of the New Generation Boing 7...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Global Product Development

Head of Global Product Development

CoatsRheinland-Pfalz
Responsible lead of global product development including innovation management, product maintenance, product improvement, cost reduction and raw material and supplier selection according to strateg...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Technical Service Director (m / f / d)

Technical Service Director (m / f / d)

SigenergyRhineland-Palatinate, Germany
Vor 30+ Tagen
Anstellungsart
  • Vollzeit
  • Homeoffice
  • Quick Apply
Stellenbeschreibung

Technical Service Director (m / f / d)

Location : DACH Region

Employment Type : Full-Time

About the Role

As Technical Service Director, you will lead and oversee the entire service operations for Sigenergy's  energy storage systems (ESS) across the DACH region. Your mission is to ensure best-in-class service quality, customer satisfaction, and operational excellence while driving strategic service initiatives. You will manage technical support teams, develop service frameworks, and strengthen relationships with installers, EPCs, and distributors to deliver exceptional after-sales service and technical training.

This role requires strong technical expertise, leadership, and strategic vision to enhance service efficiency, scalability, and customer experience.

Key Responsibilities :

Service Operations & Strategy

  • Develop and implement a comprehensive service strategy , ensuring seamless technical support and after-sales service for inverter & ESS solutions.
  • Lead, manage, and expand the service team, including field engineers and technical support staff.
  • Establish and continuously improve service processes, response time, and efficiency KPIs in coordination with global HQ.
  • Oversee on-site service, remote support, and warranty processes to ensure high service levels.
  • Build scalable service models to support business growth and market expansion.

Customer Success & Technical Support

  • Act as the primary escalation point for complex service issues, ensuring swift resolution and customer satisfaction.
  • Strengthen customer relationships with EPCs, wholesalers, and installers , ensuring their technical needs are met.
  • Implement data-driven service performance monitoring , identifying trends and areas for improvement.
  • Ensure compliance with industry regulations and technical standards.

    • Training & Knowledge Management

  • Oversee the development of technical training programs for installers, distributors, and internal teams.
  • Deliver advanced training sessions (both online and face-to-face) on installation, maintenance, and troubleshooting.
  • Ensure up-to-date technical documentation , including manuals, troubleshooting guides, and service reports.

    • Leadership & Stakeholder Management

  • Serve as the voice of the customer , providing feedback to product development and R&D teams.
  • Collaborate with sales, R&D, and operations to drive service innovation and improve product reliability.
  • Provide strategic insights to optimize service profitability and reduce operational costs .

    • What We Are Looking For

  • Bachelors or Masters degree in Electrical Engineering, Renewable Energy, or a related field.
  • 10+ years of experience in service management, after-sales support, or operations within the solar & ESS industry.
  • Proven leadership experience , managing service teams and technical support functions.
  • Deep technical expertise in solar, energy storage systems, and inverter technologies .
  • Strong project management skills , with the ability to oversee service strategy and execution.
  • Customer-focused mindset , with a passion for delivering high-quality service and technical excellence.
  • Fluent in English and German (additional European languages are a plus).