Customer care manager Jobs in Bad Sassendorf

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In Soest there are about 270 employees working in the location. Currently we are seeking a Product Manager for Central Power Systems

What you'll do :

As the Product Manager for Emergency Lighting - Central Battery Systems, you are responsible for driving the growth and success of Life Safety portfolio. You work closely with cross-functional teams including engineering, operations, marketing, and sales to develop and launch successful products that align with our business strategy and customer needs. You own the product lifecycle including ideation, development, launch, maintenance and phase-out. You are directly responsible for the end-to-end financial performance of the product portfolio, addressing competitiveness, product cost, sustainability, customer support, quality and price positioning. The role reports directly to the Head of Product Management (Emergency Lighting).

• Develop and implement a global strategic direction for the assigned product portfolio in collaboration with Senior Product Managers. This strategic direction must be aligned with the overall strategic direction of the company and support Eaton's growth ambitions.
• Manage the entire product lifecycle, from product development to product maturity and aftermarket activities
• Support the development of NPIs through the ProLaunch process
• Write and support the creation of product's literature such as user manuals, datasheet, presentations and generic marketing materials
• Attend local and international exhibitions providing technical information to customers
• Provide training to key stakeholders within the organization or with external customers / partners
• Create and keep liaison with country sales organization to support product introduction and business growth
• Visit targeted countries and meet customers to discover market trends and local requirements
• Conduct regular competitor benchmarks for activities, new products and services
• Record regular feedback from service department to improve users experience and systems behavior
• Support the sales team for specific project requests.

Qualifications :

We are offering :

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.