Customer care manager Jobs in München
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Customer care manager • munchen
Zuletzt aktualisiert: vor 1 Tag
Customer Care Jobs in Griechenland – Arbeiten im Ausland mit vollständigem Umzugspaket.Monat (abhängig von Sprachkenntnissen und Erfahrung).
Mindestens 3 Monate, mit Möglichkeit zur Verlängerung.Gri...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Success Manager
ClearOpsMunich, Bavaria, Germany ClearOps is a fast-growing supply chain tech startup with a mission to ensure that machines never break down again.By transforming service supply chains into a proactive, data-driven network, we ma...Mehr anzeigenZuletzt aktualisiert: vor 23 Tagen
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Customer Success Manager
VectraMunich, Bavaria, Germany Vectra is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.The Vectra AI Platform delivers integrated signal across public cloud SaaS identity and data c...Mehr anzeigenZuletzt aktualisiert: vor 24 Tagen
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Customer Service Manager
Hartmann YoungMunich , DE Customer Service Manager - Medical Device.Hartmann Young is partnered with an established global organisation in diabetes care, seeking to grow the team in Germany with the addition of a Customer S...Mehr anzeigenZuletzt aktualisiert: vor 7 Tagen
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DE Customer Project Manager
TSSI Recruit LtdMunich , DE My client is looking for an Experienced CPM to support its customers based in Germany, this role is for a Local or someone already residing in Germany as a resident.
Role is to start asap and you ca...Mehr anzeigenZuletzt aktualisiert: vor 9 Tagen
Customer Success Manager
ZeKju GmbHMünchen, Bavaria, Germany Mission : Our mission is to revolutionize the road freight industry by transforming messenger apps (e.WhatsApp) into a central communication platform for transport operations.Product-Market Fit : 70+...Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
Customer Success Manager
SUMM AIMünchen, Bavaria, Germany Mach Verwaltung verständlicher, smarter und digitaler – mit uns.Wir bei SUMM AI entwickeln KI-Lösungen, die echten gesellschaftlichen Mehrwert bringen – speziell für den öffentlichen Sektor.Nach un...Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
Customer Success Manager
AIRS Medical IncMünchen, Bavaria, Germany AIRS Medical is a fast-growing healthcare technology company founded in 2018 and headquartered in Seoul, South Korea, with rapidly expanding global operations.
Built on the belief that technology sh...Mehr anzeigenZuletzt aktualisiert: vor 2 Tagen
Customer Care Job in Griechenland
CrossBorderJobsMunich, Bavaria, GermanyQuick Apply
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Customer Success Manager
Diligent CorporationMünchen, Bavaria, Germany Diligent is the AI leader in governance risk and compliance (GRC) SaaS solutions helping more than 1 million users and 700000 board members to clarify risk and elevate governance.The Diligent One P...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Senior Customer Care Country Manager (m / f / d)
Westwing GmbHMunich, DE Senior Customer Care Country Manager.As our most important market, DACH plays a central role in shaping our success, making this position highly impactful.
Our mission is to provide efficient, empat...Mehr anzeigenZuletzt aktualisiert: vor 9 Tagen
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Customer Care Specialist (mwd) Niederlande
EMSMunich, Bavaria, Germany Wir bei EMS sind der führende Hersteller präziser medizinischer Geräte für die Dentalprophylaxe Orthopädie und Urologie.Als Marktführer im Bereich Medizintechnik stehen wir für Qualität Kundenorien...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Manager
SecfixMünchen, Bavaria, Germany Remote (+ / - 2hrs from Germany GMT+1).C2 German Language is essential.Our customers are at the heart of everything we do at Secfix and we're looking for a star player to support customers from the D...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
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Senior Customer Care Country Manager (mfd)
Westwing Group SEMunich, Bavaria, Germany Senior Customer Care Country Manager.As our most important market DACH plays a central role in shaping our success making this position highly impactful.
Our mission is to provide efficient empathet...Mehr anzeigenZuletzt aktualisiert: vor 6 Tagen
Customer Success Manager
VoiceLineMünchen, Bavaria, Germany VoiceLine is an ambitious, VC-backed startup at the forefront of voice and AI technology.We're building an AI Assistant Platform for field sales, enabling sales organizations to sell more, make the...Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
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Customer Success Manager
BrainloopMunich, Bavaria, Germany The Customer Success Manager II oversees a portfolio of accounts and ensures an amazing customer experience as measured by NPS net revenue retention referrals and product usage indicators.As the ke...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Success Manager
ServiceNowMunich, Bavaria, Germany As a key member of the Customer Success team you will be a trusted advisor and single point of contact for your portfolio of customers guiding them on their post-sale journey to maximize the value ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Senior Customer Care Country Manager (m / f / d)
Westwing Home & LivingMunich Senior Customer Care Country Manager.As our most important market, DACH plays a central role in shaping our success, making this position highly impactful.
Our mission is to provide efficient, empat...Mehr anzeigenZuletzt aktualisiert: vor 9 Tagen
Werkstudent Customer Care Manager (m / w / d) - München
VaneverMünchen, Bayern, DE Wir, das Vanever Team, verfolgen alle dieselbe Vision : “.Als Customer Care Manager : in bist du verantwortlich für eine optimale Customer Experience an unseren Stations.
Du kümmerst dich um die Vor- u...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Success Manager
ClearOpsMunich, Bavaria, GermanyVor 23 Tagen
StellenbeschreibungExperienced professional with a background in Customer Success or Account Management, ideally in SaaS, B2B, or consulting. Proven ability to analyze customer data and translate insights into actionable engagement and growth strategies. Excellent communication and stakeholder management skills, with the ability to build trusted relationships across diverse industries and organizational levels. Proactive and customer-centric mindset, with a focus on driving long-term satisfaction and measurable business impact. Structured and strategic thinker with strong analytical skills. Industry experience in industrial machinery, automotive, or supply chain management is a plus. Familiarity with parts planning, inventory management, or field service solutions is highly desirable. Fluent in English and German. Willingness to travel as needed to meet customers and drive business growth. Professional Growth : Flat hierarchies & experienced leaders create the perfect environment for you to grow with the company. Development & Scale Up : Directly influence how we support and retain our clients as we expand globally. Open Feedback & Appreciation : regular 1 : 1's with your team lead & quarterly feedback meetings Team : Joint team events, such as ClearOps Wiesn and Culture Week. Workation : Combine vacation and work and work from wherever you want. Corporate Benefits : Discount codes for brands such as Adidas, Apple and co. Office Culture & Flexible Work : lived office culture, flexible working hours, top salary and mobile work. Wellpass : Unlimited fitness, wellness & sports Office Perks : Vibrant office culture with free drinks, fruit, and snacks.
About ClearOps
ClearOps is a fast-growing supply chain tech startup with a mission to ensure that machines never break down again. By transforming service supply chains into a proactive, data-driven network, we maximize uptime and customer value for OEMs in industries such as agricultural machinery, construction machinery, trucking, automotive, material handling, and beyond. With a team of 60 ambitious professionals, we are scaling rapidly and looking for the right talent to join us on this journey.
The Role
As a Customer Success Manager, you will take ownership of ensuring our customers—OEMs and their dealers—realize the full value of the ClearOps platform. You drive proactive customer engagement, foster strong relationships, and develop tailored success strategies. Your role focuses on long-term business impact, product adoption and customer satisfaction. As a trusted advisor, you help our customers achieve their goals while supporting ClearOps’ global growth ambitions.
Your profile
Key Responsibilities :
- Drive product adoption and account growth by strategically engaging OEMs and dealers to ensure coverage and value realization.
- Analyze customer usage data and KPIs to identify adoption gaps and implement tailored engagement strategies.
- Develop success plans that align with customer objectives and measurable outcomes.
- Work closely with the Founder & CEO to align sales efforts with business objectives and market opportunities.
- Gather and analyze customer feedback (e.g., NPS) to define tailored account development strategies.
- Collaborate with OEMs and dealers to set clear goals and KPIs, continuously tracking progress toward success.
- Identify business pain points and opportunities for expansion, partnering with Account Executives on upsell discussions while keeping a customer-first focus.
- Act as the customer’s advocate and collaborate closely with Product, Sales, and Engineering to ensure visibility and appropriate action on customer needs and insights.
- Contribute to internal initiatives that enhance customer onboarding, adoption, and overall experience.
- Provide structured feedback to improve ClearOps’ solutions in line with customer and market demands.
Who You Are :
Why us :
ClearOps is a hidden champion on a strong growth path in the supply-chain-software industry. As part of ClerOps, you will be benefitting in several ways :