Customer care manager Jobs in Ober-Mörlen

Manager - Paint Solutions and Automotive Technologies (m / f / d)

At ABB, we are dedicated to addressing global challenges. Our core values : care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to

Cluster Manager Automotive

Your role and responsibilities

In this role, you will have the opportunity to lead a local commercial and operations team. In close collaboration with the Manager Sales Automotive, you will drive the sales performance of the Solution Center in Paint Applications in Germany, specifying and implementing effective sales and business-development initiatives. In line with the Global Solution Center Strategy, you will create an effective operations strategy and cost-efficient execution setup. You will lead and coordinate the local team to meet ambitious targets, drive technology, and exceed customer expectations. The work model for the role is : Hybrid This role is contributing to the Robotics & Discrete Automation Business Area in Friedberg. You will be mainly accountable for :

• Managing commercial and operational success, ensuring business growth, market share expansion, and achievement of performance objectives.
• Developing and executing business strategies, go-to-market models, and customer-focused operations while ensuring financial and non-financial targets.
• Leading the German paint team, fostering collaboration with European and global teams, and identifying new business opportunities in close cooperation with Sales, including projects related to robotic paint and sealing applications.
• Coordinating internal teams across proposal management, process engineering, sealing application, and quality standards while ensuring seamless project execution.
• Overseeing contract negotiations, risk management, and operational efficiencies to ensure smooth project execution and strong customer relationships.
• Driving best practices, training, and organizational development to strengthen the team and optimize project outcomes.

Qualifications for the role

Benefits

More about us

ABB Robotics & Discrete Automation Business area provides robotics, and machine and factory automation including products, software, solutions and services. Revenues are generated both from direct sales to end users as well as from indirect sales mainly through system integrators and machine builders. www.abb.com / robotics We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory ABB is able to offer you an interesting role within a highly motivated team, together with open communication structures. On the basis of a personal, practice-oriented induction program, you will be given the opportunity to acquire the confidence needed to work independently and self-reliantly within your assigned area. Even after the joining phase, ABB offers a wide range of individual career development opportunities and supports you in realizing your career goals with targeted training measures. At ABB you will find an attractive working environment in all phases of life - including mobility services such as bicycle leasing, policies for sabbaticals and home office, the ABB children's vacation camp and taking care of family members. Interested in joining our team? We are looking forward to receiving your complete application through our online tool. In the case of equal suitability, people with severe disabilities and their equals are given preference. ABB AG Your contact is : ABB PersonalDirekt +49 (0) 621 381 3500 ABB Data Privacy Statement : https : / / new.abb.com / privacy-notice / candidate