Customer care manager Jobs in Waldenbuch

Solution Architect (f / m / d)

Full or part time

Empowering You – to feel our passion for technology

As NTT DATA Business Solutions, we are more than just a company. We are a team of passionate people who drive innovation – from advisory and implementation to managed services and beyond. With SAP at our core and a powerful ecosystem of partners, we continuously improve solutions and technology to make them work for companies – and for their people.

Our success is based on TOGETHERNESS, INNOVATION, TRUST, and SUSTAINABILITY – this is the heart of our corporate culture.

As part of the global NTT DATA Group, one of the top IT service providers worldwide, we stand for our open and sustainable acting. More than , employees from more than nations in over countries show that diversity is integral to our DNA and that we live tolerance and respect every day.

People are the key to our success. We believe that every individual can make an important contribution and are therefore constantly on the lookout for talented people who can actively strengthen our team.

ARE YOU READY TO BREAK NEW GROUND?

Location : Continental Europe

What makes us special :

We have a holistic view of the individual needs of our employees. you can find a detailed overview of our wide variety of benefits during different life phases.

■ Flexible working hours and locations : workation, mobile working, part-time models, sabbaticals, etc.

■ Your further development by plan : topic-specific induction, targeted career development based on career models, programs and your own academy

■ Family first : e.g. daycare allowance, paid maternity leave and paternity network

■ SAP Platinum Partnership : strong SAP partnership, large knowledge network, and SAP Learning Hub and certification opportunities.

■ We take care : e.g. % subsidy for company pension plan, company health management and cooperation with fitness providers

■ We help you get from A to B : company car (depending on your role), discount on public transport and bicycle leasing via JobRad®.

Do you love challenges?

You will be a part of the Global Industry & Innovation Consulting (GIIC) Team that drives projects and initiatives to improve our consulting business aiming at increasing consulting quality, streamlining approaches across countries and developing consultants in their respective fields.

Utilizing the broad understanding of SAP functionality and the cross-functional integration aspects, the Solution & Innovation manager will collaborate with the Client Engagement manager to develop innovative solution roadmaps with the assigned Global Accounts and to become trusted advisor to the customer. Your main tasks will include :

■ Design of solution roadmap together with the Presales team

■ Generation of follow on business through existing client relationships

■ Trusted advisor to the project team (NDBS and customer)

■ Support Project and Program management in managing customer expectation

■ Responsible for quality control in delivery projects such as the review of existing solutions or utilizing the trusted advisor position with the customer

Convince us with your potential!

■ Extensive SAP Solution Expertise (across multiple modules)

■ Ability to work independently with no supervision and guidance

■ Business strategy & issue awareness from executive perspective

■ Ability to communicate with all levels of management and employees

■ Ability to influence internal and external key stakeholders and to motivate people

■ Willingness to travel %

■ Fluent in English orally and in writing; and preferably other languages

#myability

Do you have questions?

We look forward to receiving your complete application documents stating your earliest start date.

Get empowered by NTT DATA Business Solutions!

Alexandra Wolf

Tel. : + 1

We transform. SAP® solutions into Value