Customer care manager Jobs in Wiehl

This role is key to ensuring contractual guarantees are delivered while protecting our companys reputation and maintaining the highest safety and compliance standards.

Key Responsibilities

Problem Solving : Work with internal and external stakeholders to resolve issues in a structured and creative way.

Project Management : Take ownership of warranty projects in line with Kanadevia Inovas philosophy.

Guarantees : Monitor follow up and resolve issues that may impact contractual guarantees.

Reputation Management : Safeguard Kanadevia Inovas interests when dealing with customers and suppliers.

Safety Leadership : Deliver all warranty activities to the highest safety standards.

Compliance : Ensure strict adherence to all relevant HSE requirements.

Please note : this list of duties is non-exhaustive. The full scope of the role will be explained in more detail during the recruitment process.

Qualifications :

Minimum 5 years experience in project management and over 5 years in the energy sector preferably in the Energy from Waste market.

BSc in Engineering (or higher).

Strong analytical and problem-solving ability excellent negotiation verbal and written communication skills with the ability to work independently and collaboratively in a team.

Proficient in Microsoft Office Suite.

Fluent in English; German and other languages are beneficial.

Additional Information :

Competitive salary and benefits package.

Hybrid working model (home office and site-based).

The opportunity to play a central role in ensuring operational excellence across our UK facilities.

For HR agencies : Please note that we do not accept applications coming from agencies. Thank you.

Remote Work : No

Employment Type : Full-time

Key Skills

Fiscal Management,Flooring Installation,Customer Service,Algebra,Computer Skills,Construction Experience,Dealership Experience,Conflict Management,Computer Literacy,Customer relationship management,Geometry,QA / QC

Experience : years

Vacancy : 1