Customer care specialist Jobs in Laboe
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Customer care specialist • laboe
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Rheinmetall IT Solutions GmbHKiel, DeutschlandIT Administrator
TalangeoKiel, Schleswig-Holstein, .DE- Quick Apply
Our mission is to make recruitment a powerful tool for business development and to show you all the benefits of choosing an external recruitment partner.
Deliver an excellent candidate journey and find a matching work environment are our priorities while recruiting.
Role Overview
Location : Boostedt (Schleswig-Holstein), and surrounding region (Kiel, Lübeck, Neumünster, Itzehoe)
Remote Policy : Must be on-site – max. 1 day / week remote
Travel Requirements : Low – approx. 5% for client visits in the region
Key Responsibilities
Technical support (remote and on-site) for external clients
Setup, configuration & maintenance of IT infrastructure
Microsoft environments : Server, Terminal Server, Exchange, Office 365
Virtualization : VMware, Hyper-V
Firewalls, SQL databases, network components, software solutions
Involvement in customer consulting & presales (optional growth into sales track)
Supporting project planning and deployment of cloud and VoIP systems
Collaborating with Sales on solution design
Ticket documentation & SLA compliance
Must-Have Skills
Completed IT-related vocational training + ~2 years of practical experience
Hands-on experience with :
Microsoft environments : Server, Exchange, Terminal Services, SQL
Active Directory, Office 365
Virtualization : Hyper-V and / or VMware
Firewalls & general IT networking
Valid driver’s license (B class)
Fluent German (C1), basic English
Strong customer orientation and ability to explain technical concepts clearly
Top Benefits :
Full control and ownership of client solutions
Zero employee churn – stability and loyalty matter here (Kununu Score 4.9)
Company car for personal use included in base package
Modern infrastructure, premium work environment
Path to grow into sales, consulting, or specialist roles
Hands-on, varied projects across IT, telco, and cloud