Customer care specialist Jobs in Nauheim

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.

Valeos VIE Program?

The Valeo VIE Program is available to citizens of the European Economic Area (EU + Norway, Liechtenstein and Iceland) aged between 18 and 28. This program is to work for one of our subsidiaries around the world!

PLEASE NOTE :  Your application must be submitted in English to be considered by our non-French speaking teams partners at Valeo worldwide.

PLEASE NOTE :  As part of your international development, you cannot apply to a VIE assignment in the country of your citizenship

Ready to tackle the challenges of the vehicle of the future?  Join us and take part in the autonomous and connected car revolution at Valeo!

With more than , employees and a turnover of 16.4 billion, we are proud to have been the market leader in automotive suppliers for a century. The site of Friedrichsdorf in Germany is focused on Comfort and Driving Assistance . Our  department is looking for a VIE Customer Service Contact for 12 months.

Your challenges?

You will recognize and manage all demands for products from customers by driving Sales and operation plan and Master production Schedules

You will upon receiving of the customer schedules (via EDI, webEDI or paper), ensure that the Customer requirements are integrated into the system

You will identify & highlight large order variations between the schedules that were forecasted by the Customer

You will follow the complete Supply Chain (procurement, production, and shipping)

You will manage co-operation and logistics issues with logistics external platforms

You will make sure from the complete customer demand (date & quantity), that this demand will be met

You will ensure that the internal scheduling has been launched, taking into account the Customers priorities

You will alert sales in the event of a crisis (Customer or internal), to define priorities with the Customer & internally

Lets talk about you

You are graduated from a master degree in supply chain or equivalent

You already have experience in this field

You have a fluent level of english

You have good communication skills, have an international mindset and are open-minded to new cultures and new ways of working and thinking

You are humble, listening, positive attitude oriented, professional, and have the sense of diplomacy

Please, don't forget to apply in English to facilitate the process with our managers.

Why Valeo?

To participate in innovative projects with our experts

To be part of an inclusive and multicultural company

For career opportunities at national or international level

To be a committed link in favor of green mobility

To find meaning in your commitment

Recruitment process in several steps : first exchange with the talent acquisition specialist, interview with your future management and then with site human resources department.   We are ready, and you ?