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Customer care specialist • perl

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ERP (SAP) Support Specialist

ERP (SAP) Support Specialist

RotarexSarrburg, DE
Since 1922, Rotarex has been the world leader in cylinder valves, regulators, and equipment for all gas applications.Rotarex is the partner of choice for many industries : semiconductor, medical, re...Mehr anzeigenZuletzt aktualisiert: vor 26 Tagen
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Associate for our Customer Services – Permanent Contract

Associate for our Customer Services – Permanent Contract

ONELIFEMettlach, DE
Associate for our Customer Services – Permanent Contract (CDI).This opportunity could change your life!.Are you interested in working for a growing Luxembourg based life insurance provider?.To supp...Mehr anzeigenZuletzt aktualisiert: vor 19 Tagen
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Payment Operations Specialist (M / F)

Payment Operations Specialist (M / F)

Advanzia BankMettlach, DE
Do you want to dive in the world of finance, payment and credit, working for an unconventional digital bank in the heart of Luxembourg! We have the perfect opportunity for you! As a Payment Operati...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Librarian Specialist

Librarian Specialist

Université du LuxembourgSarrburg, DE
Created in 2003, it strives today to meet tomorrow's major societal challenges, by nurturing an interdisciplinary approach and international outlook, investing in scientific quality and innovation,...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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DATA GOVERNANCE SPECIALIST

DATA GOVERNANCE SPECIALIST

Deloitte LuxembourgMettlach, DE
With more than 120 partners and 2,300 employees, Deloitte Luxembourg is one of the Grand Duchy's largest, strongest and oldest professional services firms. For 70 years, our talented teams have been...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Investment Fund Legal Specialist (m / f)

Investment Fund Legal Specialist (m / f)

Commission de Surveillance du Secteur Financier (CSSF)Mettlach, DE
The SPII Prudential Supervision division, part of the UCI Prudential Supervision and Risk Management department, is notably in charge of (i) the prudential supervision of the more complex fund’s ca...Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
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IT Application Support Specialist

IT Application Support Specialist

lux-AirportMettlach, DE
Airport - Société de l’Aéroport de Luxembourg SA.Your next professional destination.Do you know Luxembourg airport as a passenger? . Would you like to join our team?.Airport is the company that oper...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Wirtschaftsprüfer / Buchhalter / Steuerberater / Fondsmanager (m / w)

Wirtschaftsprüfer / Buchhalter / Steuerberater / Fondsmanager (m / w)

Moovijob Day LuxembourgSarrburg, DE
Wirtschaftsprüfer / Buchhalter / Steuerberater / Fondsmanager (m / w).Wir sind derzeit auf der Suche nach Talenten aus den Bereichen Finanzwesen, Wirtschaftsprüfung und Buchhaltung mit einem starken ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Senior Payroll Specialist (M / W / D)

Senior Payroll Specialist (M / W / D)

ButzemillenMettlach, DE
Butzemillen ist ein dynamisches und wachsendes Unternehmen, das für seine Exzellenz, Zusammenarbeit und Innovation bekannt ist. Im Rahmen unserer Expansion suchen wir einen / eine .Bearbeitung aller s...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Service Officer (m / f)

Customer Service Officer (m / f)

Plastipak - LuxPEtMettlach, DE
As a global leading designer, developer & manufacturer of rigid plastic packaging, Plastipak produces award-winning preforms, bottles and containers for a number of markets, including water, soft d...Mehr anzeigenZuletzt aktualisiert: vor 17 Tagen
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Customer Care B2B (H / F / N)

Customer Care B2B (H / F / N)

INFLOWMettlach, DE
CUSTOMER CARE B2B (H / F / N – CDI – Full time).Looking for a new challenge? Join a dynamic team and contribute to the success of ambitious projects!. We are looking for a Customer Care B2B specialist d...Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen
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Security Specialist

Security Specialist

CTG IT SolutionsMettlach, DE
We are seeking a highly skilled IT Specialist with a focus on Cybersecurity to join our team.This role involves conducting in-depth computer forensics investigations, developing new security soluti...Mehr anzeigenZuletzt aktualisiert: vor 26 Tagen
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Customer Service Representative English / Dutch / French (M / F)

Customer Service Representative English / Dutch / French (M / F)

SOFITEX TALENT RECRUITMENTMettlach, DE
3.300,00 €–4.000,00 € monatlich
Fort d'une expérience de plus de 30 ans dans les Ressources Humaines, Sofitex est un réseau international de Travail Temporaire et de Placement en CDI. Sofitex fonde sa dynamique et son succès s...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Junior Capacity Allocation Specialist - Fixed term contract

Junior Capacity Allocation Specialist - Fixed term contract

JAOMettlach, DE
50,00 € stündlich
We partner with Europe to empower and enhance a sustainable energy market”.Located in Luxembourg, we are a service company that hosts Europe's single leading trading platform( e-CAT) for cross-bord...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
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Claims & customer service employee M / W

Claims & customer service employee M / W

People Solutions by ArhisMettlach, DE
With a tailor made approach and a commitment to integrity, we offer comprehensive services, from recruitment to talent management. CLAIMS & CUSTOMER SERVICE EMPLOYEE M / W.You have a strong experience...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Senior Accountant | Securitization Specialist | City Centre

Senior Accountant | Securitization Specialist | City Centre

Austin BrightMettlach, DE
15,00 € stündlich
Our long-standing partner, a well-established and renowned fiduciary in Luxembourg, is looking for an.You will become part of a growing structure within a dynamic and thriving company, where every ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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IT Security Specialist - DORA Expert (Permanent / Freelance)

IT Security Specialist - DORA Expert (Permanent / Freelance)

Harry Hope.Mettlach, DE
Harry Hope, cabinet de recrutement accompagne candidats et entreprises dans leurs recherches des meilleures opportunités au Luxembourg et à l'international. Afin de mieux répondre à vos enjeux, tous...Mehr anzeigenZuletzt aktualisiert: vor 19 Tagen
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BCP specialist

BCP specialist

TMC LuxembourgSarrburg, DE
We are looking for an experienced consultant to develop and strengthen our client’s IT Business Continuity and Disaster Recovery strategies. This role involves assessing risks, planning response mea...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Onboarding and KYC Specialist

Onboarding and KYC Specialist

VP Bank (Luxembourg) SA & VP Fund Solutions (Luxembourg) SAMettlach, DE
We look for future colleagues in our Client Lifecycle Management Team to contribute to the onboarding and documentary maintenance of both Fund structures, where VP Bank acts as Depositary, as well ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Talent Attraction Specialist (m / f / x)

Talent Attraction Specialist (m / f / x)

LuxairSarrburg, DE
Talent Attraction Specialist (m / f / x).We are looking for a Talent attraction specialist to join our Human Resources Team, who will create and maintain strong partnerships with stakeholders to unders...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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ERP (SAP) Support Specialist

ERP (SAP) Support Specialist

RotarexSarrburg, DE
Vor 26 Tagen
Stellenbeschreibung

Since 1922, Rotarex has been the world leader in cylinder valves, regulators, and equipment for all gas applications . Rotarex is the partner of choice for many industries : semiconductor, medical, research, automotive, food and beverage, fire protection, butane / propane and more.

Nearly 2,000 motivated and highly skilled employees in a global network work every day to meet the needs of customers and industry.

Rotarex is known worldwide for innovation, quality, and customer service .

LOOKING FOR A NEW CHALLENGE?

Do you want to achieve ambitious goals in your daily work and participate in the development of an international industrial company?

To support the ERP Support team, we are currently looking for a :

ERP (SAP) Support Specialist

Under the supervision and guidance of our Technical Lead, you will support local teams during our global ERP migration project and assist end users post-go-live.

Your mission :

  • Technical and functional monitoring of the SAP Group Landscape.
  • Providing worldwide support for SAP S / 4HANA and SAP Cloud solutions.
  • Engaging in various technical activities related to system maintenance and optimization.
  • Offering first-level direct support by responding promptly to user inquiries.
  • Assisting with day-to-day troubleshooting and ERP system-related issues.
  • Serving as the Single Point of Contact (SPOC) for communication with external integrators regarding developments and complex troubleshooting.
  • Managing incoming support requests via a ticketing system and telephone.
  • Leading and participating in customer support-focused projects to improve service quality.
  • Troubleshooting and analyzing application-related issues to identify and implement effective solutions.
  • Ensuring timely resolution of user issues, escalating when necessary.
  • Documenting user inquiries, reported problems, and implemented solutions to enhance knowledge sharing and process improvement.
    • Our expectations :
  • Must have :
  • Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
  • At least 2+ years SAP experience supporting SAP S / 4 HANA and SAP Cloud solutions.
  • Proven experience in configuring, testing and supporting SAP solutions in on premise, cloud and hybrid environment
  • Experience and capability in defining and applying technical documentation standards
  • Experience in development : CDS, SAC, Adobe Forms, Abap, ..
  • Experience in integration : BRF+, OData, BTP, …
  • Excellent English oral and written skills, French to be considered
  • Support application of any technical setup
  • Conduct related testing and oversight test plans for security enhancements
  • Cooperate with internal technical departments and SAP Support and Services
  • Knowledge in SAP components : FICO, SD, MM, EWM, PP / PE, …
  • Soft skills :
  • Problem-Solving : Strong analytical skills to troubleshoot and resolve problems quickly.
  • Adaptability and Flexibility : Ability to adapt to changes in technology, processes, and organizational needs.
  • Team spirit : Ability to work effectively with cross-functional team.
  • Time Management and Multitasking : Ability to prioritize tasks, manage time effectively, and handle multiple support requests simultaneously.
  • Customer-Focused Mindset : Strong commitment to delivering excellent customer service and satisfaction.
  • Nice to have :
  • Knowledge in SAP change management tool
  • Experience with a ticketing system tool, Itop
  • SAP certifications

Joining Rotarex, means benefiting from :

  • Our support team has access to advanced security technologies that most helpdesks do not have access to. This represents a significant advantage for a technician whose support activities are often limited.
  • The growth of a major industrial group with a great worldwide reputation.
  • A family business culture.
  • Numerous opportunities for professional training, personal development, and internal mobility throughout your career.
  • The technicality of our jobs, where innovation, invention and inspiration are at the heart of our strategy.
  • Flexible working hours, allowing a nice work-life balance.
  • A social fund related to the important events in your life (marriage, birth, retirement, etc.).
  • Our collective labor agreement that offers many benefits (seniority leave, social leave, medical check-up hours, individual performance bonuses, etc.).
  • The prospect of a brand-new industrial site 4.0 in Bissen.
  • A location easy to access to 3 minutes’ away from Lintgen’s train station, as well as a free parking.
  • Preferential rates for your telephone package (Tango Card).
  • The Sympass card and its many good deals.
  • Benefits with some Luxembourgish banks.
  • Attractive prices for health coverage (Foyer).
  • Various company events (family day, Christmas party, team building, etc.).

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