Talent.com

Customer care specialist Jobs in Schöneiche bei Berlin

Jobalert für diese Suche erstellen

Customer care specialist • schoneiche bei berlin

Zuletzt aktualisiert: vor 1 Tag
  • Gesponsert
Junior Capacity Allocation Specialist - Fixed term contract

Junior Capacity Allocation Specialist - Fixed term contract

JAOBiesdorf, DE
50,00 € stündlich
We partner with Europe to empower and enhance a sustainable energy market”.Located in Luxembourg, we are a service company that hosts Europe's single leading trading platform( e-CAT) for cross-bord...Mehr anzeigenZuletzt aktualisiert: vor 28 Tagen
  • Gesponsert
Associate for our Customer Services – Permanent Contract

Associate for our Customer Services – Permanent Contract

ONELIFEBiesdorf, DE
Associate for our Customer Services – Permanent Contract (CDI).This opportunity could change your life!.Are you interested in working for a growing Luxembourg based life insurance provider?.To supp...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Senior Operations Specialist

Senior Operations Specialist

Le Grand & AssociatesBiesdorf, DE
Do you have solid experience in operations within the finance, fintech, or ideally, crypto sectors? Are you passionate about tackling challenges, optimizing processes, and managing teams in a dynam...Mehr anzeigenZuletzt aktualisiert: vor 8 Tagen
  • Gesponsert
Librarian Specialist

Librarian Specialist

Université du LuxembourgBiesdorf, DE
Created in 2003, it strives today to meet tomorrow's major societal challenges, by nurturing an interdisciplinary approach and international outlook, investing in scientific quality and innovation,...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Agent Customer Service (m / w / d)

Agent Customer Service (m / w / d)

LOSCH LuxembourgBiesdorf, DE
Um unser Team der Zentralen Terminierung am Standort Kockelscheuer zu verstärken, suchen wir ab sofort eine / einen : .Agent Customer Service [m / w / d]. Du bist für die Terminvergabe und die Vorbereitung ...Mehr anzeigenZuletzt aktualisiert: vor 20 Tagen
Manager Customer Service - Export (m / w / d)

Manager Customer Service - Export (m / w / d)

DEKRA Arbeit Berlin-CitySchönefeld, Brandenburg, DE
Quick Apply
Sie sind auf der Suche nach mehr als nur einem Job - Sie möchten einen Ort finden, an dem Ihre Fähigkeiten nicht nur gefragt, sondern auch wertgeschätzt werden? . Herzlich willkommen bei der DEKRA A...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
IT Application Support Specialist

IT Application Support Specialist

lux-AirportBiesdorf, DE
Airport - Société de l’Aéroport de Luxembourg SA.Your next professional destination.Do you know Luxembourg airport as a passenger? . Would you like to join our team?.Airport is the company that oper...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
ERP (SAP) Support Specialist

ERP (SAP) Support Specialist

RotarexBiesdorf, DE
Since 1922, Rotarex has been the world leader in cylinder valves, regulators, and equipment for all gas applications.Rotarex is the partner of choice for many industries : semiconductor, medical, re...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
IT Specialist / Security Consultant

IT Specialist / Security Consultant

CTG IT SolutionsBiesdorf, DE
We are seeking a highly skilled IT Specialist with a focus on Cybersecurity to join our team.This role involves conducting in-depth computer forensics investigations, developing new security soluti...Mehr anzeigenZuletzt aktualisiert: vor 15 Tagen
  • Gesponsert
Payment Operations Specialist (M / F)

Payment Operations Specialist (M / F)

Advanzia BankBiesdorf, DE
Do you want to dive in the world of finance, payment and credit, working for an unconventional digital bank in the heart of Luxembourg! We have the perfect opportunity for you! As a Payment Operati...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Customer Care B2B (H / F / N)

Customer Care B2B (H / F / N)

INFLOWBiesdorf, DE
CUSTOMER CARE B2B (H / F / N – CDI – Full time).Looking for a new challenge? Join a dynamic team and contribute to the success of ambitious projects!. We are looking for a Customer Care B2B specialist d...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Customer Success Associate

Customer Success Associate

Moving Intelligence GmbHStrausberg, Germany
Hohe Service- und Kundenorientierung.Hohe Technikaffinitt und Lust, Neues auszuprobieren.Sehr gute Deutsch- und gute Englisch-Kenntnisse in Schrift und Sprache. Erste Erfahrungen in der Last-Mile-Lo...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Customer Support Manager •in

Customer Support Manager •in

ARTBUTLERSchöneiche bei Berlin, Germany
Du hast relevante Berufserfahrung im Customer Support.Du arbeitest Dich schnell in neue Software ein und bringst sowohl ein grosses Interesse als auch ein solides Verstndnis von digitalen Lsungen m...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Customer Journey Tester (w / m / d) Berlin

Customer Journey Tester (w / m / d) Berlin

ING DeutschlandSchönefeld, Germany
Mehrjhrige Erfahrung als operative •r Testmanager •in oder in einer hnlichen Rolle im Bereich Mobile Banking oder Fintech. Fundierte Kenntnisse in manuellen und automatisierten Testmethoden sowie in d...Mehr anzeigenZuletzt aktualisiert: vor 18 Tagen
Deutsch Customer Care & Fashion Advisor (f / m / d) – Barcelona

Deutsch Customer Care & Fashion Advisor (f / m / d) – Barcelona

MytheresaMarzahn-Hellersdorf
Quick Apply
Bei Mytheresa treffen sich Technologie und Luxusmode in einem Umfeld, das sowohl die Kreativität als.Mit unserem Sitz im Herzen Europas sind wir ein dynamisches. Team, das aus allen Ecken der W...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
BCP specialist

BCP specialist

TMC LuxembourgBiesdorf, DE
We are looking for an experienced consultant to develop and strengthen our client’s IT Business Continuity and Disaster Recovery strategies. This role involves assessing risks, planning response mea...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
DATA GOVERNANCE SPECIALIST

DATA GOVERNANCE SPECIALIST

Deloitte LuxembourgBiesdorf, DE
With more than 120 partners and 2,300 employees, Deloitte Luxembourg is one of the Grand Duchy's largest, strongest and oldest professional services firms. For 70 years, our talented teams have been...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Master Data Specialist

Master Data Specialist

LandewyckBiesdorf, DE
Master Data Specialist (m / f / d).FMC, FCT, accessories, vaping and new generation tobacco products).With the changing times, we have embarked on an innovative journey to develop Next Generation Produ...Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
  • Gesponsert
Product Marketing & Customer Success Coordinator - C

Product Marketing & Customer Success Coordinator - C

Proximus LuxembourgBiesdorf, DE
Proximus NXT Luxembourg supports all organizations in their digital transformation, by providing holistic ICT & Telecommunication solutions, as well as tailored managed services.With our partners a...Mehr anzeigenZuletzt aktualisiert: vor 15 Tagen
  • Gesponsert
Digital Strategy & Web Performance Specialist

Digital Strategy & Web Performance Specialist

Luxe Taste & StyleBiesdorf, DE
Digital Strategy & Web Performance Specialist.An opportunity to shape the digital presence of a premium lifestyle brand.Join Luxe Taste & Style, Luxembourg's leading premium lifestyle media group b...Mehr anzeigenZuletzt aktualisiert: vor 6 Tagen
Diese Stelle ist in deinem Land nicht verfügbar.
Junior Capacity Allocation Specialist - Fixed term contract

Junior Capacity Allocation Specialist - Fixed term contract

JAOBiesdorf, DE
Vor 28 Tagen
Gehalt
50,00 € stündlich
Stellenbeschreibung

About our company :

We partner with Europe to empower and enhance a sustainable energy market”.

Located in Luxembourg, we are a service company that hosts Europe's single leading trading platform( e-CAT) for cross-border transmission capacity. On behalf of TSOs, we auction the available long and short-term transmission capacity rights on all internal EU borders.

On the 1st of October 2018, JAO became the Single Allocation Platform (SAP) for all European Transmission System Operators (TSOs) that operate in accordance to EU legislation, since it is able to implement and fulfill all regulatory obligations and requirements. We provide accounting (clearing and settlement), contracting, reporting and project support services.

About the job :

Today, we're looking for a person to fulfill the role of Junior Capacity Allocation Specialist in the operations department for a period of 9 months to support a peak in activity

  • Reporting to the Operations Customer Service and Support Team Leader, under the Operations Manager's guidance, the Junior Capacity Allocation Specialist will be first point of contact for Market Participants and TSOs. They will be performing all operational tasks in order to ensure the smooth running of process such as auction, market coupling according to the respective procedures.

The Junior Capacity Allocation Specialist will be based in our Luxembourg office. They will work with a variety of colleagues who will help them gain valuable knowledge and experience in the energy industry. In this role, they will be a key contributor in supporting and controlling the operations that are in line with the business purposes. On a daily basis, they will need to identify problems and drive sustainable and high impact solutions. Strong customer orientation, effective communication skills with stakeholders, and a solid command of English are crucial.

Given the vital role of electricity in our daily lives, the Junior Capacity Allocation Specialist is expected to work on specific weekends, bank holidays, and late shifts (until 11 : 00 pm). This schedule provides the opportunity to have free time during the week, minimize commuting hours, and enjoy quality family time in a unique manner.

Key Activities in the position :

Operate and monitor process such as explicit auction, market coupling, publication, single intraday coupling, congestion income by verifying dedicated checkpoints and following the agreed processes and procedures

Respond to customers in a timely manner addressing their queries or reported issues and escalate when needed

Identify and intervene in case of deviation from normal process by raising alerts, coordinate with the relevant team for advanced troubleshooting and follow fallback process if needed

Be the first point of contact of external parties through different channels, and respond to customers in a timely manner addressing their queries or reported issues and escalate when needed

First level investigation and troubleshooting on any upcoming issue

Support market / Operations initiatives by joining specific internal taskforce(s)

Participate in internal discussions and brainstorming sessions to drive change initiatives within the Operations department

Provide feedback and continuous improvement ideas on procedure on day to day at Operations

Preparation of operational reports detailing, KPIs, issues

We are looking for someone with the following skills set :

Proficient in MS Office more particularly in Excel

General knowledge about IT systems and network

Excellent communication skills

Consistency, accuracy and attention to detail

Natural curiosity

Proactive approach on initiatives

Deliver on promises and made commitments

Go the extra mile, owning a problem, and keen to volunteer for new tasks

Able to prioritizing and structure work logically and efficiently

Actively listen to customers and colleagues and use the available options to give an answer

We offer

31 days of holiday per year, to be applied on a pro-rata basis

Regular benchmarking of salaries and benefits to keep them competitive and aligned with market standards

Up to 40% of home office or remote work in Luxemburg. Up to 25% for cross borders employees

Up to 20 days / year of Working from Anywhere

150 Euros per month towards transportation (Bus / Train) or full reimbursement of parking tickets outside the office

In-house parking available under certain conditions, managed and optimized using Ronspot

50 Euros per month towards sport

18 Luncheon vouchers per month

Complementary health insurance for you and your close family members (Optional : DKV insurance)

Complementary pension plan, including life and disability benefits

Personal training budget of 1,000 Euros / year

Daily fruit basket

Preferential corporate banking terms for all employees

In an industry that poses unique challenges and operates under stringent regulations, we strongly encourage creativity and innovation in the day-to-day work, fostering an environment that nurtures professional development and drives us forward. Join us for new professional adventures !