Talent.com

Customer experience manager Jobs in Butzbach

Jobalert für diese Suche erstellen

Customer experience manager • butzbach

Zuletzt aktualisiert: vor 1 Tag
Continuous Improvement Manager

Continuous Improvement Manager

TENNECODE Friedberg
Plant Continous Improvement Manager .Plant Manager (solid line) and Regional CI (dotted line).Plant Manager (solid line) and Regional CI (dotted line). Professional fluency in German and English is ...Mehr anzeigenZuletzt aktualisiert: vor 26 Tagen
Junior Marketing Manager

Junior Marketing Manager

Sevarox GmbHOber-Mörlen, Hessen, Germany
Quick Apply
Der Junior Marketing Manager unterstützt dabei, messbare Marketing-Ergebnisse zu erzielen.Er setzt Marketingstrategien operativ um, erstellt Inhalte, analysiert Kampagnen und sorgt für konsistente ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Customer Service Agent D / A / CH (m / w / d)

Customer Service Agent D / A / CH (m / w / d)

Heraeus Medical GmbHWehrheim, DE
Wieder mobil werden bei schwerer Arthrose oder Knochenerkrankungen? Operationsergebnisse mit Knochenzement verbessern? Heraeus Medical bietet fortschrittliche Lösungen von der Orthopädie bis zum In...Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
Laravel Engineer with MySQL Tuning Experience (Remote, LATAM)

Laravel Engineer with MySQL Tuning Experience (Remote, LATAM)

Bluelight ConsultingLinden, Hessen, Germany, 35440
Homeoffice
Bluelight is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives. With a steadfast commitment to delivering exceptional service to o...Mehr anzeigenZuletzt aktualisiert: vor 7 Tagen
Data Centre Manager

Data Centre Manager

Spencer OgdenUsingen, Hesse, Germany
Data Centre Manager Job Description Location : Germany Salary : €96000 per annum Job Description : The Data Centre Manager will be responsible for overseeing the operations and maintenance of the data...Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
DE - Customer Relationship Agent

DE - Customer Relationship Agent

QuivoWetzlar
Unser Customer Service-Team wächst! In der Position des Customer Service Agent übernimmst du sämtliche Aufgaben im Bereich der Kundenbetreuung. Wir suchen für unser tolles Team an unserem Standort i...Mehr anzeigenZuletzt aktualisiert: vor 7 Tagen
Contract Manager (mfd)

Contract Manager (mfd)

Dornier GroupWetteraukreis, Hesse, Germany
We bundle our expertise in the four Business units Power and Heat Renewables as well as Mobility and Hydro.Bad Vilbel Germany or at project offices worldwide. They stand for experience quality and g...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Sales Manager (gn)

Sales Manager (gn)

SELLWERK GmbH & Co. KGButzbach
Frankfurt, Darmstadt, Limburg, Offenbach, Wiesbaden, Mainz, Hanau, Bad Homburg, Rüsselsheim, Neu-Isenburg.Unternehmen in ganz Deutschland auf ihrem digitalen Weg, denn wir sind überzeugt, dass die ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
S / 4HANA Rollout Enablement Customer Master Data

S / 4HANA Rollout Enablement Customer Master Data

freelance.caWetzlar, Germany
To cope with the challenging S / 4 roadmap we need external expertise in customer master data management as a crucial ingredient of our business processes. Most important / mandatory skills : .Fundamenta...Mehr anzeigenZuletzt aktualisiert: vor 2 Tagen
Field Operations Manager Europe

Field Operations Manager Europe

Cyclomedia TechnologyWetzlar, HE, DE
At Cyclomedia, we are on a mission to digitise the outside world with precision and purpose.Our cutting-edge geospatial technology transforms real-world imagery into actionable insights that help g...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Work From Home Fast & Serious 100% Free - No experience

Work From Home Fast & Serious 100% Free - No experience

Clubshop | USWehrheim, Hesse
Homeoffice
Discover The System MyLeadBiz That’s Helping Newbies Earn Daily.Turn free traffic into $100+ per day with this beginner-friendly biz opp strategy. No product or tech skills n...Mehr anzeigenZuletzt aktualisiert: vor 26 Tagen
Social Media Marketing Manager : in

Social Media Marketing Manager : in

FypsStoreBad Nauheim, Hessen, Germany
Quick Apply
FypsStore ist mehr als nur eine Plattform - wir sind ein junges dynamisches Netzwerk, das Cashback und City-Deals verbindet. Wir bringen Menschen, Ideen und Unternehmen zusammen und sorgen dafür, da...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Augenoptiker – Customer Service (all genders)

Augenoptiker – Customer Service (all genders)

Leica Camera AGWetzlar, DE
Die Leica Camera AG ist ein international agierender Premium-Hersteller von Kameras und Sportoptik-Produkten mit Hauptsitz in Wetzlar, Hessen. Der legendäre Ruf der Marke Leica basiert auf einer übe...Mehr anzeigenZuletzt aktualisiert: vor 9 Tagen
Key Account Manager - Automotive Business Line (f / m / d)

Key Account Manager - Automotive Business Line (f / m / d)

ABBFriedberg (Hessen), Hesse, Germany
At ABB, we help industries outrun - leaner and cleaner.Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen...Mehr anzeigenZuletzt aktualisiert: vor 28 Tagen
QualitätsmanagerQuality Manager (mwd)

QualitätsmanagerQuality Manager (mwd)

Delta ElectronicsLahn-Dill-Kreis, Hesse, Germany
Fachliche und disziplinarische Führung der Mitarbeiter Qualitätswesen.Aufrechterhaltung Pflege Überprüfung und Bewertung des QMS. Qualitätsbewusstsein der Mitarbeiter fördern.Unterstützung der Mitar...Mehr anzeigenZuletzt aktualisiert: vor 26 Tagen
  • Gesponsert
CRM Spezialist (m / w / d)

CRM Spezialist (m / w / d)

Hans Segmüller Polstermöbelfabrik GmbH & Co. KGFriedberg, DE
SEGMÜLLER steht für Einrichtungshäuser der Extraklasse und ist einer der Top-Ten-Möbelhändler in Deutschland.Unser Familienunternehmen mit über 100-jähriger Firmengeschichte zeichnet sich durch ers...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Experte Technischer Customer Service (m / w / d)

Experte Technischer Customer Service (m / w / d)

HaysWehrheim
Experte Technischer Customer Service.Anstellung bei der Hays Professional Solutions GmbH Wehrheim Startdatum : sofort Referenznummer : 853369 / 1. Diesen Job teilen oder drucken.Verantwortung im Bereich...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Sachbearbeiter im Customer Care (m / w / d)

Sachbearbeiter im Customer Care (m / w / d)

AlphaConsult Premium KGBad Nauheim, Deutschland
Die AlphaConsult Gruppe- Experten mit 15 starken Marken unter einem Dach!.Durch ein sehr umfangreiches Leistungsportfolio mit ganzheitlichen Lösungskonzepten und umfassender Personalberatung, könne...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Global Category Manager (mwd) REF50802E

Global Category Manager (mwd) REF50802E

ContinentalWetteraukreis, Hesse, Germany
Aufbau und Pflege einer Portfoliostrategie im Einklang mit den BA-Bedürfnissen und Definition eines ausgewogenen Portfolios um ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Häufig gestellte Fragen
Diese Stelle ist in deinem Land nicht verfügbar.
Continuous Improvement Manager

Continuous Improvement Manager

TENNECODE Friedberg
Vor 26 Tagen
Stellenbeschreibung

Plant Continous Improvement Manager

Location :   Friedberg, Germany

Reports to :   Plant Manager (solid line) and Regional CI (dotted line)

Reports to : Plant Manager (solid line) and Regional CI (dotted line)

Languages : Professional fluency in German and English is a must.

Job Description Summary :

The purpose of this position is to significantly improve profitability in the Operations, guiding a common approach for identification of improvement opportunities and elimination of waste. This is possible using the Lean / CI concepts and tools, based on people engagement at all levels, aiming for outstanding levels of service and satisfaction of our customers, while maximizing operational efficiency.

The Plant CI Manager leads Lean and continuous improvement process implementation in alignment with P3 Operating System, facilitates improvement workshops, is actively involved in the development of the plant productivity improvement plan, implement VSS initiative (Value Stream Simplification) and is a key player to support Return On Sales and Divisional Cash Flow improvement. The plant CI manager actively cooperates with GME team in order to ensure “state of the art” technical improvement in the plants and ensure best practices implementation across similar product lines.

Responsibilities / Duties :

Lean / Continuous Improvement / Problem Solving :

  • Define, drive and execute plant CI strategy that includes the development and execution of a roadmap of implementation of the P3 Operating System, in cooperation with plant management team
  • Coordinate and Lead Lean implementation within the plant : both technical and managerial aspects.
  • Contribute to Plant performance improvement by promoting the use of Lean tools and techniques, aligned with P3 Operating System. Organize / facilitate Lean events / workshops.
  • Coordinate the creation of the yearly Plant Productivity Improvement plan, using WAVE. This includes yearly plant productivity target setting, in alignment with plant management team and regional leadership.
  • Identify, prioritize and drive / support the identification & implementation of CI initiatives across entire plant (not only production areas) that provide the highest impact on financial results, involving plant controller and group controller
  • Ensure that productivity improvement projects are defined with clear targets, roles and responsibilities
  • Track the activities on a regular basis (frequency to be defined based on Plant priorities), using WAVE
  • Report the progress on regular basis to the plant management team and to upper management (regional leadership)
  • Promote a Continuous Improvement culture. Facilitate regular Kaizen events.
  • Serve as a change agent with the plant, continually challenge conventional thinking, drive accountability, promote the use of Lean Management tools (ie : daily routines, gemba walks, tiered meetings, layered process audits, TPM, …), in alignment with P3 Operating System.
  • Support all departments to achieve their goals regarding productivity improvement by providing appropriate tools and corresponding training.
  • Partner / Support the Value Stream Managers, Supervisors and support functions managers on improvement and problem solving activities (5 Whys, Ishikawa diagram, …) or Six Sigma tools if needed.
  • Ensure best practices sharing and implementation in the plant / in the region and within entire PT.
  • In cooperation with finance, ensure that actual and forecasted savings reported in WAVE are accurate
  • Ensure that actual monthly savings of month M are reported in WAVE by the end of the 5th working day of month M+1
  • Ensure, in cooperation with productivity projects leaders, that WAVE hygiene is maintained
  • Initiate change processes and drive implementation with plant management team

Training / Best Practices sharing :

  • Develop plant resources by identifying training needs and facilitating corresponding training sessions or workshops (on the various Lean tools), in alignment with P3 Operating System.
  • Identify and develop / coach future Internal Trainers on basic Lean tools (SME : Subject Matter Expert).
  • Mentor Teams Leaders, Supervisors, WAVE projects owners and departmental leaders to ensure proper CI projects execution and ensure that WAVE productivity target are met.
  • Identify and share Best Practices (within the plant and also the Business Group when applicable / PT). Ensure implementation of applicable best practices in the plant.
  • Other :

  • Support Logistics for the Inventory Reduction initiatives by providing tools or facilitating workshops.
  • Lead VSS initiative (Value Stream Simplification) initiative by doing some analysis, by being the plant contact person, by providing guidance and tools, by bringing a different perspective, etc…
  • Participate in the development of specifications for new equipment to comply with Lean principles and our P3 Operating System standards
  • Position Requirements :

  • Successful candidates must have a strong manufacturing background, combined with an aptitude for training and leadership.
  • Previous experience in a Lean environment (or ideally in Lean implementation) is a significant plus.
  • Must have excellent interpersonal skills and have the ability to work in a team environment with little guidance.
  • Specific Skills :

  • Knowledge of Lean tools & philosophies and P3 Operating System + strong willingness to learn.
  • Shopfloor orientated and very good ability to observe.
  • Strong oral and written communications skills, ability to train / coach others.
  • Experience of 5+ years (ideally) in Industrial / Manufacturing Engineering.
  • Must be able to speak English and the local language.
  • Strong Mathematical and analytical aptitude, demonstrated problem solving capacity.
  • Ability to work both in teams and independently.
  • Humble, self-motivated, creative and innovative thinking.
  • Must have at least some basic project management experience / skills.
  • Ability to motivate / energize others, has excellent teaming and interpersonal skills.
  • Must have proven ability of getting breakthrough results through improvement tools and techniques.
  • Must have some facilitation skills (conducting improvement workshops + problem solving activities).
  • High energy, positive "can-do" mindset, leads by “Go and Do” & “Go and See” philosophy.
  • #LI-CC