Customer experience manager Jobs in Ilmtal-Weinstraße
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Customer experience manager • ilmtal weinstraße
Senior Manager Customer Projects (f / m / x)
ZEISS GroupJena
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MytheresaJenaSenior Manager Customer Projects (f / m / x)
ZEISS GroupJena- Vollzeit
Your Role
We are seeking a highly motivated and experienced Senior Manager Customer Projects to join our team. In this role, you will be responsible for initiating, leading & executing strategic and large-scale operational initiatives within the ZEISS Shared Production Unit to deliver against requirements from internal and external customers, e.g. product ramp-ups, launches of new products, production transfers and economic optimizations. You will take responsibility for the successful execution of these projects in alignment with customer expectations and act as go-to person for ZEISS internal and external customers including customers’ senior management
Identify, scope, structure and lead strategic and operational projects together with ZEISS Strategic Business Units, external customers and the entire team of the Shared Production Unit
Be the Go-to person for all projects, i.e take responsibility for the successful delivery of these projects and represent the projects to internal and external customers
Manage these projects to ensure successful delivery
Bring an outside-the-box perspective into your projects to find the best solutions in a multi-stakeholder environment
Your Profil
An academical degree with excellent final grades in sciences, technology, engineering, mathematics, economics or a combination
7+ years of practical experience in management consulting, project management, corporate strategy, operations or sales / key account management in ZEISS related industries
Track record in customer facing roles (e.g. consulting, sales, key account management)
Previous experience in operations or production engineering or R&D in ZEISS related industries
Strong entrepreneurial and strategic thinking and solution-oriented mindset
Track-record of managing complex projects in a matrix organization
Previous experience in strategic functions, demonstrating analytical thinking and problem-solving
Demonstrated ability to effectively partner with all levels of the organization and reach alignment in a complex stakeholder setting
Strong lateral leadership
Fluent in English and German
Your ZEISS Recruiting Team :
Christina Stefanie Friedel, Miriam Golda