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Customer experience manager Jobs in Ismaning

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Customer Success Manager (ConTech)

Customer Success Manager (ConTech)

PropelMunich , DE
Are you a construction professional ready to take the next step into a customer-facing, technology-driven role?.Our client is a high-growth SaaS company transforming construction management.Their p...Mehr anzeigenZuletzt aktualisiert: vor 2 Stunden
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Senior Customer Success Manager

Senior Customer Success Manager

OneTrustMunich, Bavaria, Germany
OneTrusts mission is to enable organizations to use data and AI responsibly.Our platform simplifies the collection of data with consent and preferences automates the governance of data with integra...Mehr anzeigenZuletzt aktualisiert: vor 17 Tagen
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Customer Service Manager

Customer Service Manager

Hartmann YoungMunich , DE
Customer Service Manager - Medical Device.Hartmann Young is partnered with an established global organisation in diabetes care, seeking to grow the team in Germany with the addition of a Customer S...Mehr anzeigenZuletzt aktualisiert: vor 17 Tagen
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Customer Success Manager

Customer Success Manager

VectraMunich, Bavaria, Germany
Vectra is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.The Vectra AI Platform delivers integrated signal across public cloud SaaS identity and data c...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
CONSULTANT CUSTOMER EXPERIENCE - D365 CUSTOMER INSIGHTS DATA

CONSULTANT CUSTOMER EXPERIENCE - D365 CUSTOMER INSIGHTS DATA

Cluster ReplyMünchen
Solution Architect oder erfahrener Berater (m / w / d).Dynamics 365 Customer Insights – Data.Kundenerlebnisse auf Basis datengetriebener Entscheidungen. Du berätst unsere Kunden rund um die Einführung u...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Experience Manager, South Germany

Customer Experience Manager, South Germany

Blueprint Medicines, a Sanofi companyMunich, Bavaria, Germany
Munich Stuttgart Nuremburg (Germany).How will your role help us transform hope into reality.We are looking for a highly motivated and visionary personality who is interested in shaping the treatmen...Mehr anzeigenZuletzt aktualisiert: vor 9 Tagen
Manager : in Customer Experience

Manager : in Customer Experience

McDonald'sMünchen, DE
Wir sind Deutschlands größter Arbeitgeber in der Gastronomie.Mitarbeiter : innen, über 160 Nationalitäten und ca.Komm zu uns und bilde dich weiter. Wir bieten flexible Arbeitszeitmodelle, einen fairen...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Manager (Germany)

Customer Success Manager (Germany)

AIRS Medical IncMunich, BY, DE
Homeoffice
Quick Apply
AIRS Medical is a fast-growing healthcare technology company founded in 2018 and headquartered in Seoul, South Korea, with rapidly expanding global operations. Built on the belief that technology sh...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Experience Manager (m / w / d)

Customer Experience Manager (m / w / d)

happybrushMunich, Bavaria, Germany
Quick Apply
Lust auf eine neue Herausforderung?.Lust auf eine neue Herausforderung?.Du hast ein Gespür dafür, wie du unsere Kommunikation, unseren Service und unsere Produkte bestmöglich an die Bedürfnisse uns...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Experience Manager (m / f / d)

Customer Experience Manager (m / f / d)

Westwing Group SEMünchen, Bayern, DE
Business Development Manager - Customer Experience.Voice of the Customer (VoC) programme within Customer Care at Westwing. The team’s mission is to create a high-quality, emotionally meaningful cust...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
CONSULTANT CUSTOMER EXPERIENCE

CONSULTANT CUSTOMER EXPERIENCE

4brands ReplyMünchen
Werde Teil unseres Teams und gestalte aktiv digitale Erlebniswelten bei unseren Kunden mit dem Schwerpunkt Consumer Products. Eine steile Lernkurve, abwechslungsreiche Aufgaben und Freiraum für eige...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Success Manager

Customer Success Manager

Diligent CorporationMünchen, Bavaria, Germany
Diligent is the AI leader in governance risk and compliance (GRC) SaaS solutions helping more than 1 million users and 700000 board members to clarify risk and elevate governance.The Diligent One P...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Construction Customer Success Manager

Construction Customer Success Manager

BuildotsMunich , DE
Buildots is transforming construction management with AI and computer vision.Our AI-powered SaaS platform automates on-site progress tracking, giving construction teams the tools to plan smarter, i...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Manager (m / w / d) Customer Experience Center

Manager (m / w / d) Customer Experience Center

CrownFeldkirchen
Gestalten Sie die Customer Experience in EMEA aktiv mit!.Wir suchen eine Führungspersönlichkeit für die Position.Manager (m / w / d) Customer Experience Center (CXC). Vision von exzellentem Kundenservic...Mehr anzeigenZuletzt aktualisiert: vor 21 Tagen
Customer Experience Manager (m / w / d)

Customer Experience Manager (m / w / d)

HappyBrush GmbHMünchen, Germany
Lust auf eine neue Herausforderung?.Du hast ein Gespür dafür, wie du unsere Kommunikation, unseren Service und unsere Produkte bestmöglich an die Bedürfnisse unserer Kund •innen zuschneidern kannst?...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Success Manager

Customer Success Manager

BrainloopMunich, Bavaria, Germany
The Customer Success Manager II oversees a portfolio of accounts and ensures an amazing customer experience as measured by NPS net revenue retention referrals and product usage indicators.As the ke...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Duales Studium mit Schwerpunkt Customer Experience

Duales Studium mit Schwerpunkt Customer Experience

SIXTMunich, Bavaria, Germany
Du hast (bald) Dein Abitur in der Tasche und willst verstehen wie Kundenerlebnisse bei einem globalen Mobilitätsanbieter gestaltet gemessen und verbessert werden Du interessierst Dich für...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Manager (m / w / d) Customer Experience Center

Manager (m / w / d) Customer Experience Center

Crown Gabelstapler GmbH & Co. KGFeldkirchen, Bayern, Deutschland
Quick Apply
Manager (m / w / d) Customer Experience Center bei Crown Gabelstapler GmbH & Co.Manager (m / w / d) Customer Experience Center. Innovation für Ideen, die mehr bewegen.Wir zählen zu den weltweit größten Fami...Mehr anzeigenZuletzt aktualisiert: vor 21 Tagen
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Customer Success Manager

Customer Success Manager

ServiceNowMunich, Bavaria, Germany
As a key member of the Customer Success team you will be a trusted advisor and single point of contact for your portfolio of customers guiding them on their post-sale journey to maximize the value ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Success Manager (ConTech)

Customer Success Manager (ConTech)

PropelMunich , DE
Vor 2 Stunden
Stellenbeschreibung

Are you a construction professional ready to take the next step into a customer-facing, technology-driven role?

Our client is a high-growth SaaS company transforming construction management. Their platform automates on-site progress tracking, giving construction teams the tools to plan smarter, improve efficiency, and reduce delays — helping clients unlock measurable value on every project.

As Customer Success Manager, you’ll play a central role in onboarding, implementing, and ensuring the successful adoption of the platform across multiple construction projects. You’ll act as the voice of the customer internally, collaborating with product, technical, and account teams to help clients get the most out of the technology and ensure long-term value and engagement.

Key Responsibilities :

  • Provide strategic advisory to maximise adoption, implementation, and ROI across multiple construction projects.
  • Build and maintain strong relationships with client champions, promoting the customer voice internally.
  • Lead onboarding of new users, driving seamless adoption and providing training for on-site teams.
  • Capture insights from platform usage and feedback to inform the product roadmap.
  • Deliver measurable value and document customer success stories to support account growth.
  • Work closely with the customer success team to refine delivery, update playbooks, and embed best practices.
  • Collaborate with technical teams to ensure project data integrity and platform alignment as projects evolve.

About You :

  • Experience in construction, preferably site-based (Project Manager, Site Engineer, Project Controller, or similar).
  • Experience in a customer-facing B2B role (Sales, Customer Success, Business Development), ideally within software or tech.
  • Comfortable with change management and continuous process improvement.
  • Strong stakeholder management skills, engaging with senior and junior team members alike.
  • Highly organised, proactive, and capable of managing multiple priorities in a fast-paced environment.
  • Independent and solution-oriented, taking full ownership of client relationships.
  • Excellent written and verbal communication, able to explain complex concepts clearly and adapt to different audiences.
  • Willingness to travel up to 40% across Germany.
  • Based in Germany.
  • Why Join?

  • Competitive base salary plus performance bonus.
  • Be part of a high-growth company driving digital transformation in construction.
  • Work with leading contractors and high-profile projects across Germany.
  • Collaborative, dynamic, and supportive team environment.
  • Opportunity to develop your career in a fast-scaling, innovative technology company.
  • For a confidential discussion about this opportunity, please contact Tas Ravenscroft at Propel.