Customer experience manager Jobs in Olsberg

Description

At Hitachi Energy our purpose is advancing a sustainable​ energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth : Diversity + Collaboration = Great Innovation.

As Factory Supply Chain Manager, you are the primary responsible for strategic sourcing activities in the factory in Brilon. You regularly review the demand and supply balance to anticipate changes.

Responsibilities

• Sourcing Activities : Support and implement the HUB sourcing strategy in the factoryManage local or HUB allocated other direct spendTanslate local requirements into Service Level Agreements with suppliers
• Bidding and Order Execution : Control material prices and terms & conditions throughout the value chain (from tender, ERP master data and oversees invoices control rules (tolerances, etc.))Measure gaps tender / actuals jointly with Controlling, further investigate on root causes and take adequate corrective / preventive measures.Improve on tender material costing and run tender specific negotiations where applicable.Lead SCM activities that are related to the order process to ensure availability and cost optimization
• Factory ProcessesFor the SEOP cycle actively engage in providing input on critical material definition phase and material supply capabilities.Lead / support the commodity hedging process in line with factory Controller.Act promptly on issues escalated according to escalation matrix.Own factory cost savings, cost avoidance, claim recovery reporting and SCM performance tracking according to PG / BU requirements.
• Supplier Management : Qualify all local assigned contractor's qualification (CCQP) according to procedures and regulation.Lead company qualification for none categorized or assigned or assigned spend.Conduct Supplier Performance Evaluations (SPE) for the HUB identified suppliers and for none categorized spend selected suppliers.In agreement with the factory quality function and HUB Category Manager / SQE act as 2nd level supplier performance improvement owner. Recommend improvement measures to HUB and improve on non-category managed suppliers.Identify and address performance hot spots and escalate adequately with corrective and preventive measures.Lead on assigned and all local managed suppliers for claim management to maximize compensation to Hitachi Energy and escalate as necessary.Act as second level escalation resolution owner on PO Management and Delivery to Pay processes.
• Projects : Initiate, promote and support implementation of material cost cutting and risk mitigation projects, using SCM Gate Model process.Execute on SCM related local activities for R&D, DTV, New Product Introduction, product cost improvement project.

Requirements

This position is a temporary parental leave replacement.