Customer experience specialist Jobs in München
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Customer experience specialist • munchen
- Gesponsert
Banking Customer Service Specialist
Boeva TechMunich, Bavaria, GermanyCustomer Experience Specialist / Pharmareferent (m / w / d) Großraum Frankfurt / Oder
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Controlware GmbHMünchen, DE- Gesponsert
Customer Success Specialist - Finanzguru
FinanzguruMunich, GermanyBanking Customer Service Specialist
Boeva TechMunich, Bavaria, GermanyLocation : Porto Portugal
Application Deadline : March 6 2025
Work Model : Onsite / Hybrid
About the Role
Join a dynamic and supportive team as a Banking Customer Service Specialist for a leading project in the banking sector. In this role youll be the first point of contact for customers addressing inquiries and providing expert guidance on banking services. Youll have the opportunity to combine customer service excellence with a proactive salesoriented approach to enhance the client experience.
The Offer
- Compensation and Benefits
- Monthly Base Salary : 1100 EUR (14 months).
- Language bonus : 450 EUR annually.
Totaling in 17 687 EUR annually.
Performance Bonus : Up to 200 EUR monthly (for 12 months).
Meal Allowance (net) : 1.837 EUR annually.
Accommodation in a shared apartment for up to 12 months with utilities included for only 280 EUR / month (deducted from payslip).
Airfare reimbursement (economy class) up to 400 EUR after six months of employment.
Work Schedule
Standard Schedule : Monday to Friday 8 : 00 AM to 5 : 00 PM (including bank holidays).
Future Flexibility : Potential shift schedule from 8 : 00 AM to 8 : 00 PM.
Enjoy two days off every week (Saturday and Sunday).
Key Responsibilities
Phone banking ID setup.
TPIN and Postbank app configuration.
Act as the first point of contact for general service retail inquiries.
Present the companys product range in a salesoriented and engaging manner.
Support central marketing campaigns to enhance customer engagement.
Ideal Candidate
German at C1 level (native / nearnative).
English at B2 level (fluent).
Excellent communication and problemsolving skills.
Ability to maintain confidentiality and professionalism in all interactions.
Salesoriented mindset with a passion for delivering exceptional service.
Previous customer service experience is a plus but not mandatory.
Why Join Us
Work for a highprofile banking client (confidential).
Competitive salary and performance bonuses.
Comprehensive relocation package to help you settle in Porto.
Opportunity to grow your career in a supportive and professional environment.
Ready to Apply
If you are passionate about customer service fluent in German and English and eager to thrive in a fastpaced environment wed love to hear from you!
Apply now! Lets shape exceptional customer experiences together!
Totaling in 17 687 EUR annually.
Accommodation in a shared apartment for up to 12 months with utilities included for only 280 EUR / month (deducted from payslip).
Key Skills
Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator
Employment Type : Full Time
Experience : years
Vacancy : 1