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Customer quality manager Jobs in Schönefeld

Zuletzt aktualisiert: vor 6 Tagen
Quality Lead Customer Service (F / M / D)

Quality Lead Customer Service (F / M / D)

Porsche Digital CRHBerlin, Berlin, Deutschland
Quick Apply
Quality Lead Customer Service (F / M / D).We should get to know each other.Quality Lead Customer Service (F / M / D).Together with you, we want to create a first-class customer experience in the Customer R...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Customer Success Manager

Customer Success Manager

Infotree Global SolutionsBerlin, DE
A global leader in digital creativity and marketing solutions, empowering brands and individuals to bring ideas to life through powerful tools and platforms. This innovative company drives the digit...Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
  • Gesponsert
Quality Assurance Manager (f / m / x)

Quality Assurance Manager (f / m / x)

NETCONOMY GmbHBerlin, Deutschland
In den letzten 20 Jahren ist NETCONOMY von einem Startup zu einem 500-köpfigen Team herangewachsen, welches an 10 Standorten in Europa zusammenarbeitet. Agilität und interdisziplinäre Zusammenarbeit...Mehr anzeigenZuletzt aktualisiert: vor 6 Tagen
  • Gesponsert
Customer Service Manager - Baufinanzierung

Customer Service Manager - Baufinanzierung

Starpool Finanz GmbHBerlin, DE
Vollzeit
Gemeinsam bieten sie ihren Vertriebspartnern unterschiedliche Services und Dienstleistungen an, die sie mit innovativen Lösungen für die Produktsparten Baufinanzierung, Ratenkredit und Bausparen ko...Mehr anzeigenZuletzt aktualisiert: vor 23 Tagen
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Customer Support Manager fmd

Customer Support Manager fmd

KENJOBerlin, Germany
Welcome to your Kenjo application journey.A bunch of entrepreneurial dreamers who really think they can create a better world. Kenjo is an innovative allinone HR Software that makes the lives of emp...Mehr anzeigenZuletzt aktualisiert: vor 16 Tagen
  • Gesponsert
Customer Success Manager fmx

Customer Success Manager fmx

traide AIBerlin, Germany
Join us in redefining trade compliance with AI.VCbacked B2B startup powered by AI (we did AI long before the hype ).Siemens Healthineers Wrth and Jack Wolfskin. To scale our impact even further were...Mehr anzeigenZuletzt aktualisiert: vor 8 Tagen
  • Gesponsert
Customer Service Manager wmdiv

Customer Service Manager wmdiv

Bosch GroupBerlin, Germany
Gebudelsungen fr ein besseres Leben.Der Geschftsbereich Bosch Building Technologies ist ein international fhrender Anbieter von Systemen Lsungen und Dienstleistungen die die Sicherheit von Menschen...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Quality Manager

Quality Manager

Hyper Recruitment SolutionsBerlin, Germany
Unbefristet
Join a global medicinal cannabis company based in Berlin as the Quality Manager to lead all site Quality distribution operations. In this pivotal full-time, on-site role, you will spearhead the qual...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Quality Assurance Manager mwd

Quality Assurance Manager mwd

LGC GroupBerlin, Germany
Deine Aufgaben als Quality Assurance Manager •.Identifiziere zentrale Aufgaben der Qualittssicherung und implementiere gezielte Manahmen zur Einhaltung hoher Standards. Regulatorischer Anforderungen : ...Mehr anzeigenZuletzt aktualisiert: vor 9 Tagen
Supplier Quality Manager

Supplier Quality Manager

LovehoneyBerlin
Vollzeit
Lovehoney Group is the world’s leading sexual wellbeing company.We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a smooth online shopping experience.Lov...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Customer Success Manager

Customer Success Manager

Sonia SolutionsBerlin
With Sonia, doctors are successful doctors.We create and deploy AI enhanced solutions that make doctors’ lives easier, patients’ care better, and healthcare systems more efficient.If you’re an intr...Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
  • Gesponsert
Senior Quality Assurance Manager

Senior Quality Assurance Manager

TFS HealthScienceBerlin, DE
TFS HealthScience is a leading global mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journe...Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
Quality Supplier Manager : in

Quality Supplier Manager : in

ASMLBerlin, Deutschland
In den Sektor der Supporting Functions kommst du vielleicht nicht direkt mit unseren Produkten in Kontakt, aber mit deinem Fachwissen trägst du maßgeblich dazu bei, dass unser Unternehmen reibungsl...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Quality Manager

Quality Manager

Motor AiBerlin, Germany
MOTOR Ai is a Berlinbased startup reshaping the future of autonomous driving.With a focus on innovation precision and realworld impact were at the forefront of developing certified Level 4 autonomo...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Customer Onboarding Manager

Customer Onboarding Manager

Eterno Health GmbHBerlin, DE
Verantwortung für den gesamten Onboarding-Prozess neuer Kunden, einschließlich Einführung und Schulung.Koordination zwischen internen Teams (Sales, Support, Produkt), um eine reibungslose Integrati...Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
  • Gesponsert
Quality Manager mfd Parental Leave Cover

Quality Manager mfd Parental Leave Cover

KoRo Handels GmbHBerlin, Germany
Are you passionate about quality management and process optimization and would you like to be part of a dynamic team Then join us as a. Quality Manager (m / f / d) for complaints management and quality ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Customer Support Manager •in

Customer Support Manager •in

ARTBUTLERKönigs Wusterhausen, Germany
Du hast relevante Berufserfahrung im Customer Support.Du arbeitest Dich schnell in neue Software ein und bringst sowohl ein grosses Interesse als auch ein solides Verstndnis von digitalen Lsungen m...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Senior Customer Success Manager

Senior Customer Success Manager

SoftwareginiBerlin, Germany
At Softwaregini we are a fastgrowing and wellfunded B2B SaaS disruptor revolutionizing how companies select and manage their software portfolios. We are a tightknit nimble team dedicated to bringing...Mehr anzeigenZuletzt aktualisiert: vor 18 Tagen
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Quality Lead Customer Service (F / M / D)

Quality Lead Customer Service (F / M / D)

Porsche Digital CRHBerlin, Berlin, Deutschland
Vor 30+ Tagen
Anstellungsart
  • Quick Apply
Stellenbeschreibung

Quality Lead Customer Service (F / M / D)

You’re kind of a nerd. We’re kind of nerds. We should get to know each other.

Quality Lead Customer Service (F / M / D)

Together with you, we want to create a first-class customer experience in the Customer Relations Hub. You think of a call center - but much better! You are an essential part of Porsche's customer success, so you might as well call yourself a Porsche ambassador. Do you "speak" Porsche? Because we are looking for a passionate Quality Lead who seek to revolutionize customer service of Porsche.

You can find more information about the Porsche Customer Relations Hub here

WHAT YOU WILL DO

  • Coordination and decision of Quality Topics between all hubs as well as between Customer Relations Hubs (CRH) and Porsche AG (PAG)
  • Professional leadership of QAs (incl. ensuring 1 : 1 communication with QAs, identification of improvement topics, ensuring operational QA tasks / calibrations are done)
  • Definition and monitoring of communication and Quality Processes
  • Definition CRH Quality Strategy & Concept in alignment with PAG
  • Innovation & Technology : Define objectives, identify & implement improvement topics and technology driven efficiencies
  • Ensuring a constant information exchange & alignment between Training & Quality Lead
  • Ensuring Quality reporting standards incl. KPI measuring and definition of improvement measurement
  • Support in operational quality topics (e.g. evaluations of customer experts)

WHO YOU ARE

  • Well-structured, analytical and accurate analyst with several years of experience in international Quality Role, ideally in the automotive sector
  • Excellent communication skills, both verbal and written, are a must
  • Proficient in English and German
  • Experience in Customer facing industries (e.g. retail, hotel...) in luxury would be a plus
  • Worked in “six sigma” environment (first belt should be known & achieved)
  • Experience in conceptional (strategy) work
  • Personality : global mindset, team player, communicative, open, and empathetic, but also assertive
  • Willingness to come to the office 4 days a week

    • OUR BENEFITS

  • Competitive payment (Christmas bonus, vacation pay and bonus payment)
  • 30 days of paid vacation
  • Referral bonuses for recruiting new talent
  • Access to our company social benefits
  • Company pension scheme
  • Possibility of mobility leasing (e.g. job bike, VW leasing)
  • Subsidy for your BVG ticket
  • Modern working environment
  • Dog-friendly office
  • Regular surveys to measure your satisfaction at Porsche Digital
  • Personal development budget
  • New office at Adlershof S-Bahn station

    • WHAT COMES NEXT

    Then don't keep us waiting any longer. Get started - apply directly!

    In the meantime, take a look at our new Porsche Digital website to get an impression of what our heart beats for : https : / / www.porsche.digital

    We look forward to every unique application we receive. Because diversity is just as important as the energy that flows through our veins.

    Apply now

    Porsche Digital CRH

    Berlin, Deutschland