Customer service administrator Jobs in Ludwigsburg

NetOps Administrator Stuttgart, DE – Full Time  Minimum of an INTERIM TOP SECRET Required with ability to obtain TS / SCI As a NetOps Administrator your primary responsibility will be to support a mission critical project for the Naval Information Warfare Center-Atlantic (NIWC-LANT) Certified Cybersecurity Service Provider (CCSP). Secondary responsibilities for the position include the deployment and continued support of enterprise network infrastructure systems in the areas of physical and virtual network infrastructure, which includes technologies from Cisco, Palo Alto, VMWare, Red Hat, Amazon, , NGINX, and Netapp. Position Requirements and Duties

• Attending planning sessions to understand business and technical requirements.
• Adhering to and follow change management policies that facilitate a stable, well-documented network infrastructure that meets organizational requirements. This includes the creation, submission, review, and periodic representation of complex changes in weekly change management meetings.
• Ensuring incidents and service requests adhere to established service level agreements (SLAs).
• Pursuing professional development opportunities through certifications, training, or conferences that enhance both technical and non-technical skillsets relevant to their role within the organization.
• Submitting written and verbal status reports as requested by management staff.
• Maintain and support  the enterprise and facility network infrastructure
• Support and maintain Cisco AnyConnect Remote Access Platform to include certificate authentication, dynamic access policies and hostscan.
• Support and maintain Palo Alto firewalls, VPN and Global Connect clients.
• Support and maintain VmWare, AWS and other on-premisis, and virtual networking components. Qualifications
• US Citizen
• B.A or B.S. in a degree such as Computer Science, Information Systems or Information Technology OR 7 years related experience.
• Minimum 3 years of experience with Enterprise Networking Desired Qualifications
• Minimum of 4 years experience with AWS networking
• Minimum of 4 years experience with VmWare,
• Demonstrated experience with Linux networking or F5
• Minimum of 4 years of experience with Palo Alto
• Intermediate knowledge of networking and systems administration; and the ability to troubleshoot problems.
• Experience with  Wireshark, TCPDump and analyzing network traffic.
• Knowledge and experience working with Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and associated technologies preferred
• Proven skills in discussing and planning application architecture with cross-functional application, business, technical teams and third-party vendors.
• Demonstrated experience with NGINX
• Preferred applicants will also be familiar with government information assurance standards including DISA STIGs, NIST 800-53, IAVM management, auditing and the Risk Management Framework (RMF) accreditation processes Certifications
• 8570 / 8140 Compliant Certification
• CCNP OS cert requirements
• VmWare VCP
• AWS Cloud Practitioner   Company Overview Adapt Forward is a cybersecurity solutions provider for some of the nation’s most valuable information systems. Leveraging advanced threat assessment technology and experience in building high-level information security infrastructure, we develop adaptive solutions uniquely tailored to our customers’ business objectives to protect sensitive data against sophisticated threats in an increasingly complex security environment. Summary of Benefits Comprehensive Physical Wellness Package, including Medical, Dental, Vision Care, plus Flexible Spending Accounts for health- and dependent-care are included in our standard benefits plan. 401k Retirement Plan with Matching Contribution is immediately available and vested. Annual Training Budget to be used for conference attendance, school enrollment, certification programs, and associated travel expenses. Eleven Federal Holidays, plus three weeks of PTO / vacation / sick leave that accrues at a rate of ten hours per month. Employee Assistance Program : Counseling / legal assistance and other employee well-being programs are also offered. Equal Opportunity Employment Adapt Forward is an equal opportunity employer that values diversity in the workplace and does not discriminate or allow discrimination on the basis of race, religion, age, gender, sexuality, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. Adapt Forward promotes affirmative action for minorities, women, disabled persons, and veterans. Powered by JazzHR