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Customer service assistant Jobs in Dachau

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Customer service assistant • dachau

Zuletzt aktualisiert: vor 9 Stunden
  • Gesponsert
Lead - Customer Service

Lead - Customer Service

CiplaMunich, Bavaria, Germany
Ensure Customer Service and Order Entry processes, for German business by guaranteeing the operation of the flow of orders and the management and control of administrative related tasks for the pro...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Manager Customer Support & Service Excellence

Manager Customer Support & Service Excellence

BrainlabMunich, Bavaria, Germany
At Snke we believe that exceptional support is the foundation of lasting partnerships.As our Manager Customer Support & Service Excellence youll build and lead this function from the ground up ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Service Manager / Shop Assistant

Customer Service Manager / Shop Assistant

Tattoo AnansiMunich, Germany
We are looking for a CUSTOMER SERVICE / SHOP MANAGER (m / w / d) in full time with years of experience (B2C or B2B) with CRM, good communication skills in german, english and even hungarian if possible...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Service Manager

Customer Service Manager

Hartmann YoungMunich , DE
Customer Service Manager - Medical Device.Hartmann Young is partnered with an established global organisation in diabetes care, seeking to grow the team in Germany with the addition of a Customer S...Mehr anzeigenZuletzt aktualisiert: vor 17 Tagen
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Customer Service Representative

Customer Service Representative

Sailun Tyre EuropeMunich , DE
Sailun, being one of the fastest globally growing tyre companies, has been progressing upward steadily every year in the global industry ranking. With the passion of making great tyres for the futur...Mehr anzeigenZuletzt aktualisiert: vor 2 Tagen
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Customer Service Representatives

Customer Service Representatives

InnovateLearn CollectiveGermering, Bavaria, Germany
Work From Home as a Customer Service Representative (German Fluency).Europes leading technology retailers.Customer Service Representatives. Provide support to customers via.Handle common inquiries s...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Service Representative - German Speaker

Customer Service Representative - German Speaker

FH Collective AcademyMunich, Germany
Quick Apply
Are you fluent in German and passionate about providing excellent customer service? We are looking for motivated, service-oriented professionals to join our international team in Greece!.Handle cus...Mehr anzeigenZuletzt aktualisiert: vor 18 Tagen
German Customer Service Specialist (remote fromGreece)

German Customer Service Specialist (remote fromGreece)

CBTalentsMunich, Germany
Customer Service Specialist (German-speaking) Relocate to Greece & Work Remotely.Looking for a new adventure? We're hiring. German-speaking Customer Service Specialists.Whether you're already in Gre...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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German Customer Service Representative

German Customer Service Representative

BitunixMunich , DE
The German Customer Service Representative (Tier 1) is responsible for delivering high-quality frontline support to Bitunix’s German-speaking users. This role focuses on handling general inquiries, ...Mehr anzeigenZuletzt aktualisiert: vor 20 Tagen
Part Time Customer Service Representative

Part Time Customer Service Representative

TowardJobsMunich, Bavaria, Germany
Work from Home Survey Taker (Side Gig).We are looking for people who are motivated to participate in paid research across the country and local areas. Germany Market Research Panel Today.You have tw...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Service (m / w / d)

Customer Service (m / w / d)

LOTAROMunich, Bavaria, Germany
Homeoffice
Quick Apply
Wir suchen eine erfahrene und zuverlässige Person im.Mitglieder, Trainer : innen und internen Teams professionell unterstützt. Du passt gut zu uns, wenn du strukturiert arbeitest, gerne Verantwortung ...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
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Customer Service (m / w / d) - Polnisch

Customer Service (m / w / d) - Polnisch

Liebwein Personalmanagement und -service GmbHMunich, Bavaria, Germany
Quick Apply
Unser Kunde ist ein weltweit tätiges Unternehmen im Bereich Outdoor-Bekleidung.Für den Standort München suchen wir zum nächstmöglichen Zeitpunkt im Auftrag unseres. Customer Service Agents Polnisch ...Mehr anzeigenZuletzt aktualisiert: vor 9 Stunden
Customer Service Expert (m / w / d)

Customer Service Expert (m / w / d)

Sunny Cars GmbHMunich, Bavaria, Germany
Quick Apply
Jahren der Mietwagenexperte für den perfekten Urlaub! Dank unserer umfangreichen Leistungen genießen unsere Kunden / innen in über 120 Ländern weltweit rundum sorglosen Mietwagenurlaub.Für den perfek...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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IT Service Manager / Customer Service Manager (m / w / d)

IT Service Manager / Customer Service Manager (m / w / d)

netgo group GmbHMünchen, DE
Werde auch du "part of netgo group" - einem der größten IT-Dienstleister Deutschlands.Mitarbeiter •innen an zahlreichen Standorten in ganz Deutschland erwarten dich als neues Teammitglied.Ganzheitli...Mehr anzeigenZuletzt aktualisiert: vor 18 Tagen
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Customer Service Representative II (Remote)

Customer Service Representative II (Remote)

Amphenol CMTMunich , DE
Homeoffice
Amphenol CMT is proud to be an industry leader in the advanced development and manufacturing of critical medical devices that transform and elevate patient care. We specialize in tailored interconne...Mehr anzeigenZuletzt aktualisiert: vor 20 Tagen
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Customer Service Specialist

Customer Service Specialist

hlpyMunich , DE
They developed a digital and modern solution that has revolutionized the sector.Our dream started in Italy, has expanded into France, Spain and Germany. This dream is growing continuously, and we ar...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
Multilingual Customer Service Agent

Multilingual Customer Service Agent

Cross Border TalentsMunich, Germany
Multilingual Customer Service Agent Portugal, Spain, Greece & Malta.Are you fluent in English and another European language such as Dutch, French, German, Italian, Polish, Norwegian, Czech, Portugu...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Supervisor Customer Service (m / w / d)

Supervisor Customer Service (m / w / d)

Reisen Aktuell GmbHMünich, DE
Über uns Supervisor Customer Service (m / w / d)Reisen Aktuell GmbH | Koblenz am RheinÜber die StelleDu suchst eine verantwortungsvolle Position im Kundenservice, bei der du deine Erfahrung einbringen ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Lead - Customer Service

Lead - Customer Service

CiplaMunich, Bavaria, Germany
Vor 30+ Tagen
Stellenbeschreibung

Job Purpose :

Ensure Customer Service and Order Entry processes, for German business by guaranteeing the operation of the flow of orders and the management and control of administrative related tasks for the proper functioning of the organization

Key Accountabilities :

1.Order to cash & complaint management

  • Order entry : hospitals, wholesaler and retail pharmacies.
  • Process and manage orders in the system and ensure reach to the Logistic Agency to be delivered.
  • Discounts and pricing revision and alignment for orders
  • Registration and updating of processed orders and data
  • Stock value loss compensation claims control and monitoring.
  • Manage customer complaints (quality, logistics, documentation) in partnership with QA and Logistics.
  • Track customer satisfaction metrics and initiate continuous improvement projects.

2.Customer Service Leadership

  • Lead and supervise customer service operations for pharmacies, wholesalers, and hospitals.
  • Act as escalation point for key accounts.
  • Ensure OTIF, order accuracy, and service-level excellence.
  • Ensuring service and quality standards for the CS
  • Operational responsibility for the day-to-day business
  • Permanent analysis and control of KPIs
  • Close collaboration with the sales force / first point of contact for all OTC matters
  • Setting up processes to ensure cooperation with 3pl
  • Ensuring right master data creation through 3PL

    • 3.Supply management (Logistics & Warehouse operations)

  • Check the stock with frequency to ensure we don’t run out of stock
  • Expiry date continuous check and short shelf-life management.
  • Returns management and coordination.
  • Ensure that the returns from customers received in our Warehouse in good conditions
  • Manage relationships with 3PL providers for warehousing and distribution.
  • Ensure GDP-compliant transportation, temperature control, and documentation.
  • Oversee depot operations : receiving, storage, pick / pack, dispatch, and reverse logistics (returns, recalls).
  • Drive warehouse KPIs such as picking accuracy, OTIF dispatch, and stock integrity.

    • 4.Demand Planning & Inventory Control

  • Prepare rolling demand forecasts in collaboration with Sales & Marketing.
  • Analyze sales trends, seasonal patterns, and promotional plans to optimize inventory.
  • Maintain optimal stock levels, avoiding stockouts, overstocking, and expiries.
  • Monitor inventory ageing, batch traceability, and stock reconciliation.

    • 5.Procurement & Supplier Management

  • Coordinate with procurement teams and CMOs for supply continuity.
  • Monitor supplier delivery performance.
  • Support product launch planning with supply readiness.

    • 6.Regulatory & Quality Compliance

  • Ensure GDP, AMG, AMWHV, and EU-GMP compliance.
  • Support QA in batch release and regulatory documentation.
  • Ensured GDP-compliant documentation and supported QA during batch release, deviations, and recalls.
  • Successfully passed multiple internal / external audits with zero critical findings.

    • Educational qualifications

  • commercial training, e.g. as an industrial clerk (m / f / d) for wholesale and foreign trade or forwarding clerk (m / f / d)
  • Medium level of MSOffice package.
  • Fluent written and spoken German – C-Level
  • a basic knowledge of English

    • Relevant experience :

    Minimum 5 year experience in the customer service of a medium-sized company, in Pharma field mandatory.

    Skills :

  • service-oriented mindset ensures a professional approach to our customers
  • high level of commitment and organisational talent
  • like to work independently and reliably
  • flexibility, diligence and a hands-on attitude and enjoy working with an efficient, motivated team