Customer service assistant Jobs in Dreieich

Zuletzt aktualisiert: vor 1 Tag

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Customer Service Specialist

developFrankfurt, DE

Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen

Gesponsert

Customer Service Direktvermittlung

Adecco GermanyFrankfurt, Germany

Mehr anzeigenZuletzt aktualisiert: vor 1 Tag

Gesponsert

Kundenberater / in im Customer Service

Page PersonnelFrankfurt am Main, Germany

Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen

Gesponsert

Customer Service Representative (m / w / d)

Abbott Medical GmbHEschborn, Deutschland

Mehr anzeigenZuletzt aktualisiert: vor 17 Tagen

Gesponsert

Customer Service Agent (m / w / d)

DIS AGFrankfurt, Hessen, Germany

Mehr anzeigenZuletzt aktualisiert: vor 1 Tag

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Customer Service Representative (m / w / d)

Sun ChemicalFrankfurt am Main, Deutschland

Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen

Customer Service Agent m / w / d

McCain GmbHEschborn, Hessen, Germany

Quick Apply

Mehr anzeigenZuletzt aktualisiert: vor 1 Tag

Service & Hospitality Assistant

HermèsFrankfurt am Main, Hessen, Germany

Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen

Customer Service (m / w / d)

TimePartner Personalmanagement GmbHNeu-Isenburg

Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen

Customer Service / Kundenbetreuung / Vertriebsinnendienst

Pulsarlube GmbHFrankfurt, Hessen, Germany

2.900,00 €–3.500,00 € monatlich

Quick Apply

Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen

Customer Service Representative

syncreon America IncKelsterbach, HE, DE

Mehr anzeigenZuletzt aktualisiert: vor 20 Tagen

Gesponsert

Customer Service Representative (m / f / d)

Infopro Digital Automotive an Infopro Digital companyHattersheim, Deutschland

Mehr anzeigenZuletzt aktualisiert: vor 16 Tagen

Gesponsert

Customer Service Manager (w / m / div.)

Bosch GruppeFrankfurt am Main, Deutschland

Mehr anzeigenZuletzt aktualisiert: vor 26 Tagen

Customer Service Representative (gn)

MinebeaMitsumi EuropeLangen

Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen

Werkstudent Customer Service eCommerce (m / w / d)

PAYONE GmbhFrankfurt am Main, Hessen, Deutschland

Quick Apply

Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen

Customer Service Specialist (m / w / d)

Merz LifecareFrankfurt am Main, Hessen, Deutschland

Quick Apply

Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen

Gesponsert

Sachbearbeiter Customer Service (m / w / d)

LOGOSYS Logistik GmbHWeiterstadt

Mehr anzeigenZuletzt aktualisiert: vor 26 Tagen

Customer Service Associate (m / w / d)

Marken Time Critical Express GmbHKelsterbach, Hessen, Germany

Quick Apply

Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen

Disponent (m / w / d) Customer Service

DQS GmbHFrankfurt, Hessen, Germany

Quick Apply

Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen

Agent Customer Service Germany

CargoluxFrankfurt, Germany

Vollzeit

Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen

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Customer Service Specialist

developFrankfurt, DE

Vor 5 Tagen

Stellenbeschreibung

Customer Service and Support Specialist (SAAS product) – 100% German speaking role – Fully remote in Germany – Total package €45k (Base + bonus)

We are looking for a Customer Service and Customer Support specialist to join a leader in the cognitive health space, that supports over 25 million users

This role is fully remote in Germany, and is a 100% German speaking role – we are looking for those that speak German (Mother-tongue) or those that are C1 level

Their products are designed to help users maintain and improve their cognitive fitness. Their app is the first app to be fully reimbursed by all health insurance companies, supporting approximately 3.7 million people with cognitive impairments.

As they continue to expand, we are looking for a new Customer Success or Customer Support Specialist to join their versatile team. This role will play a crucial part in helping them achieve their goals of improving mental well-being and supporting users in their cognitive health journey.

Responsibilities :

Provide exceptional customer support by assisting patients and users with inquiries related to their medical product
Respond promptly and professionally to customer emails, reviews, and reports using Zendesk.
Analyse customer feedback to identify areas of improvement and suggest process enhancements.
Collaborate on creative growth projects by participating in workshops and task forces focused on marketing, customer loyalty, and product development.

Experience :

At least two years of experience in customer support.

German speaker (mother-tongue), or fluent to C1 level – Fluency in English is a plus

Familiarity with Zendesk or similar ticketing systems.

A proactive and open-minded approach to tackling challenging topics.

Ability to work independently, learn quickly, and adapt to new challenges.

Empathy and a passion for helping others, along with excellent organizational skills.

A structured and solution-oriented approach to work.

What They Offer You :

Experience working for a leader in their space

Flexible working hours to balance work and life.

Remote or hybrid working options, with access to our office in Berlin at the Gendarmenmarkt.

A welcoming office environment with team events and a rooftop terrace.

A tailored onboarding program to quickly integrate you into our organization, products, and teams.

A clear work structure that values creativity and initiative.

Flat hierarchies and an open feedback culture.

A dynamic and innovative team with diverse tasks and projects.

Opportunities for fast career advancement and competitive salary.

Sponsored gym memberships and other wellness courses.

A personal development budget of EUR 1,000 for training and growth.

Join them in making a meaningful impact on the mental health of millions of people around the world!