Customer service assistant Jobs in Eppertshausen

VanSprint

We, VanSprint, are a retailer that specialises primarily in e-bikes and bicycles. We combine our passion for bikes and e-commerce to bring e-bikes closer to people all over the Netherlands and Belgium. We do this mainly through our successful webshop. The bicycle industry has experienced major ups and downs in recent years. Thanks to our dedicated team, we have been able to navigate the ‘downs’ unhindered and continue to grow steadily. Would you like to become part of a strong team? Then read on below.

Taken

About the position :

As an employee in the customer service / call center for the Dutch market you will support our customers in the Netherlands and Belgium, and answer all their questions by telephone and e-mail.

• Receiving telephone and written inquiries, complaints and claims
• Maintaining customer relations and satisfaction
• Processing, following up and coordinating the timely processing of inquiries, as well as providing telephone and written feedback
• Advice and provision of product and service information via telephone and e-mail / ticket system
• Generating sales leads and positive reviews
• Preparation of offers and leasing orders
• Forwarding product and service problems to the right place
• We always welcome process optimization and further development

Vereisten

Your profile :

We are looking for someone with a passion for e-commerce and with an entrepreneurial, proactive approach. You should be able to be able to work independently. Sprint through the requirements :

Benefits

Was wir Dir bieten :

Sachen unternehmen (z.B. gemeinsames Abendessen, LaserTag, Paintball)

Why VanSprint?

We are a young, dynamic and successful team - everyone plays their part to offer our customers the best possible service. We offer flat hierarchies and are always open to your suggestions for improvement, which are quickly implemented. “We do things this way because we've always done them this way” doesn't exist with us. We are not afraid of change and can offer you a future-proof position in our company.

VanSprint ist ein Einzelhändler, der sich auf E-Bikes spezialisiert hat.Wir kombinieren unsere Leidenschaft für Fahrräder und E-Commerce, um die Weltweg von fossilen Brennstoffen hin zu einem nachhaltigeren und zukunftssicherenTransportmittel zu bewegen, das auch noch viel mehr Spaß macht!

Willst Du uns bei dieser Mission helfen? Dann lies unten weiter.